Title: vesadmin's Replies | WordPress.org

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# vesadmin

  [  ](https://wordpress.org/support/users/vesadmin/)

 *   [Profile](https://wordpress.org/support/users/vesadmin/)
 *   [Topics Started](https://wordpress.org/support/users/vesadmin/topics/)
 *   [Replies Created](https://wordpress.org/support/users/vesadmin/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/vesadmin/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/vesadmin/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/vesadmin/engagements/)
 *   [Favorites](https://wordpress.org/support/users/vesadmin/favorites/)

 Search replies:

## Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress] Lost my entire list when updating](https://wordpress.org/support/topic/lost-my-entire-list-when-updating/)
 *  [vesadmin](https://wordpress.org/support/users/vesadmin/)
 * (@vesadmin)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/lost-my-entire-list-when-updating/#post-12236685)
 * [@freemanng](https://wordpress.org/support/users/freemanng/) THANK YOU!
 * es_emaillist provided me with the data of everyone who subscribed/unsubscribed/
   never confirmed to specific lists through February 2019 (which is when I believe
   Email Subscribers upgraded from 3.5 to 4.0), and I was then able to use ig_contacts
   to discern who has unsubscribed since then.
 * While that still means I will now need to individually review the status of everyone
   who subscribed over the last 10 months, at least this gives me *some* of my subscribers
   back instead of *none*.
 * Really, really appreciate you sharing this information!
 * [@malayladu](https://wordpress.org/support/users/malayladu/)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress] All Contacts Removed from Groups After 4.3.5 update](https://wordpress.org/support/topic/all-contacts-removed-from-groups-after-4-3-5-update/)
 *  Thread Starter [vesadmin](https://wordpress.org/support/users/vesadmin/)
 * (@vesadmin)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/all-contacts-removed-from-groups-after-4-3-5-update/#post-12229127)
 * [@malayladu](https://wordpress.org/support/users/malayladu/)
 * Second update:
 * The data under “Export Contacts” would be very useful to view to restore my lists:
 * > [View post on imgur.com](https://imgur.com/olDKsqZ)
 * However, even though numbers appear in the “Total Contacts” column, when I click
   on “Download” I get a “No data available” message.
 * Is there another method of accessing those downloads?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress] All Contacts Removed from Groups After 4.3.5 update](https://wordpress.org/support/topic/all-contacts-removed-from-groups-after-4-3-5-update/)
 *  Thread Starter [vesadmin](https://wordpress.org/support/users/vesadmin/)
 * (@vesadmin)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/all-contacts-removed-from-groups-after-4-3-5-update/#post-12229077)
 * [@malayladu](https://wordpress.org/support/users/malayladu/)
 * As an update, I found ig_contacts and ig_forms on phpmyAdmin.
 * While this gives me a list of contacts and a list of those who have unsubscribed,
   how can I tell who never confirmed their addresses? I do not want to add someone
   who never confirmed. Or would they not appear on ig_contacts at all?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress] All Contacts Removed from Groups After 4.3.5 update](https://wordpress.org/support/topic/all-contacts-removed-from-groups-after-4-3-5-update/)
 *  Thread Starter [vesadmin](https://wordpress.org/support/users/vesadmin/)
 * (@vesadmin)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/all-contacts-removed-from-groups-after-4-3-5-update/#post-12228538)
 * [@malayladu](https://wordpress.org/support/users/malayladu/)
 * Thanks for offering your assistance. I would add the contacts manually, but please
   let me know where I could find the “ig_contacts” and “ig_forms” files.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress] All Contacts Removed from Groups After 4.3.5 update](https://wordpress.org/support/topic/all-contacts-removed-from-groups-after-4-3-5-update/)
 *  Thread Starter [vesadmin](https://wordpress.org/support/users/vesadmin/)
 * (@vesadmin)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/all-contacts-removed-from-groups-after-4-3-5-update/#post-12226113)
 * Hello Malay:
 * I understand that I have to manually add contacts back to the list, but I do 
   not know who was subscribed to which list, who has unsubscribed, and who never
   confirmed.
 * What you appear to be presenting is that I would need to add all contacts to 
   both lists whether or not those people had only opted into one list (not both)
   or if they have since unsubscribed.
 * Is there any way to restore or recover that data? Otherwise I am left with a 
   list of contact emails without knowing who belongs to what list.

Viewing 5 replies - 1 through 5 (of 5 total)