Title: Christina Fuchs's Replies | WordPress.org --- # Christina Fuchs [ ](https://wordpress.org/support/users/vanvox/) * [Profile](https://wordpress.org/support/users/vanvox/) * [Topics Started](https://wordpress.org/support/users/vanvox/topics/) * [Replies Created](https://wordpress.org/support/users/vanvox/replies/) * [Reviews Written](https://wordpress.org/support/users/vanvox/reviews/) * [Topics Replied To](https://wordpress.org/support/users/vanvox/replied-to/) * [Engagements](https://wordpress.org/support/users/vanvox/engagements/) * [Favorites](https://wordpress.org/support/users/vanvox/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 262 total) 1 [2](https://wordpress.org/support/users/vanvox/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/vanvox/replies/page/3/?output_format=md)… [16](https://wordpress.org/support/users/vanvox/replies/page/16/?output_format=md) [17](https://wordpress.org/support/users/vanvox/replies/page/17/?output_format=md) [18](https://wordpress.org/support/users/vanvox/replies/page/18/?output_format=md) [→](https://wordpress.org/support/users/vanvox/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] 1 ok for 15 installations](https://wordpress.org/support/topic/1-ok-for-15-installations/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 10 months ago](https://wordpress.org/support/topic/1-ok-for-15-installations/#post-11694230) * Hello [@rashely](https://wordpress.org/support/users/rashely/) I’m really sorry to hear you encountered so many problems with our plugin. And thanks for your honest feedback! May I ask what kind of error messages you have on the 14 websites? Our support team will be here for you to help you fix the issues. * Kind regards Christina * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[PayPal Plus for WooCommerce] Unfortunately plugin does not work correctly](https://wordpress.org/support/topic/unfortunately-plugin-does-not-work-correctly/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 10 months ago](https://wordpress.org/support/topic/unfortunately-plugin-does-not-work-correctly/#post-11681445) * Hi [@dav74](https://wordpress.org/support/users/dav74/), * very sorry to hear you are having issues with our plugin. I consulted our devs again regarding the problems with the iframe. * If you don’t see the PUI in the iframe with our plugin but you see it with another plugin, this could be due to PayPal caching. Please empty the cart or delete the sessions (WooCommerce->Status->Tools->Clear Customer Sessions), add something to the cart and check if the PUI is visible afterwards. * In case your iframe is completely empty, this needs to be investigated by our devs. I can offer you to contact us at [paypalplus@inpsyde.com](https://wordpress.org/support/users/vanvox/replies/paypalplus@inpsyde.com?output_format=md). Please mention this thread in your email. * Kind regards Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mollie Payments for WooCommerce] Problem with checkout on Polylang-enabled webshop -> redirect 404](https://wordpress.org/support/topic/problem-with-checkout-on-polylang-enabled-webshop-redirect-404/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 10 months ago](https://wordpress.org/support/topic/problem-with-checkout-on-polylang-enabled-webshop-redirect-404/#post-11674127) * Hi [@forevah](https://wordpress.org/support/users/forevah/) * sorry for the issues you’re having with our plugin. Please send an email to mollie[ at]inpsyde.com and mention this thread. Our support team will try to help but can take some time. * Kind regards Christina * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[PayPal Plus for WooCommerce] War mal gut, nun ist es einfach nur noch total schlecht!](https://wordpress.org/support/topic/war-mal-gut-nun-ist-es-einfach-nur-noch-total-schlecht/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 10 months ago](https://wordpress.org/support/topic/war-mal-gut-nun-ist-es-einfach-nur-noch-total-schlecht/#post-11666554) * Hallo [@mrmxcom](https://wordpress.org/support/users/mrmxcom/) * vielen Dank für dein Feedback und es es tut uns sehr Leid für die Probleme, die bei dir aufgrund unseres Plugins aufgetreten sind. Hast du mehr Infos, was genau nicht funktioniert? Dann könnten wir der Sache auf den Grund gehen und versuchen eine Lösung zu finden. Wenn du möchtest, schreib uns gerne an paypalplus[at]inpsyde. com mit Verweis auf diesen Thread hier. * Beste Grüße Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PayPal Plus for WooCommerce] Payment since Plugin update not possible](https://wordpress.org/support/topic/payment-since-plugin-update-not-possible/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 11 months ago](https://wordpress.org/support/topic/payment-since-plugin-update-not-possible/page/2/#post-11609665) * [@deltaray](https://wordpress.org/support/users/deltaray/) It should fix the problem with WooCommerce Admin, but we never can ensure it fixes the problem 100% for every customer. We recommend to test new versions on a test system first before using it on a live site. * Kind regards Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PayPal Plus for WooCommerce] Die Adresse kann von PayPal nicht aufgerufen werden…](https://wordpress.org/support/topic/die-adresse-kann-von-paypal-nicht-aufgerufen-werden/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 11 months ago](https://wordpress.org/support/topic/die-adresse-kann-von-paypal-nicht-aufgerufen-werden/#post-11609651) * Hallo [@gzeitung](https://wordpress.org/support/users/gzeitung/) * unsere Entwickler sind informiert und schauen sich das morgen an. Du findest alle vorhergehenden Versionen auf dieser Seite ganz unten im Drop-Down: [https://wordpress.org/plugins/woo-paypalplus/advanced/](https://wordpress.org/plugins/woo-paypalplus/advanced/) * [@all](https://wordpress.org/support/users/all/) wer möchte, darf sich gerne bei uns unter paypalplus[at]inpsyde.com melden, damit wir uns euer Problem genauer anschauen können. * Christina - This reply was modified 6 years, 11 months ago by [Christina Fuchs](https://wordpress.org/support/users/vanvox/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PayPal Plus for WooCommerce] Payment since Plugin update not possible](https://wordpress.org/support/topic/payment-since-plugin-update-not-possible/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 11 months ago](https://wordpress.org/support/topic/payment-since-plugin-update-not-possible/page/2/#post-11599695) * [@all](https://wordpress.org/support/users/all/) our development team is working on the issue. A release is planned for wednesday. * Thanks for your patience! * Kind regards Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PayPal Plus for WooCommerce] PayPal+ leitet nicht weiter und meldet schwerwiegenden Fehler](https://wordpress.org/support/topic/paypal-leitet-nicht-weiter-und-meldet-schwerwiegenden-fehler/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 11 months ago](https://wordpress.org/support/topic/paypal-leitet-nicht-weiter-und-meldet-schwerwiegenden-fehler/#post-11596565) * Hallo [@paralizer](https://wordpress.org/support/users/paralizer/) * das ist vermutlich derselbe Fehler wie hier: [https://wordpress.org/support/topic/payment-since-plugin-update-not-possible/](https://wordpress.org/support/topic/payment-since-plugin-update-not-possible/) * Bitte das Plugin WooCommerce Admin deaktivieren, falls es bei dir aktiviert ist. * Unsere Entwickler werden sich am Montag um den Bugfix kümmern. Wir melden uns bald wieder bei dir. * Sorry für die Probleme mit unserem Plugin. * Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PayPal Plus for WooCommerce] Payment since Plugin update not possible](https://wordpress.org/support/topic/payment-since-plugin-update-not-possible/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 11 months ago](https://wordpress.org/support/topic/payment-since-plugin-update-not-possible/#post-11595849) * Our developers confirmed the incompatibility of our plugin with WooCommerce Admin. So yes, please as a first quick solution disable WooCommerce Admin. We will inform you on Monday when our devs are back at work about further steps to provide you a bugfix . * Really sorry for the problems! * Kind regards Christina - This reply was modified 6 years, 11 months ago by [Christina Fuchs](https://wordpress.org/support/users/vanvox/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mollie Payments for WooCommerce] Apple Pay](https://wordpress.org/support/topic/apple-pay-11/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 11 months ago](https://wordpress.org/support/topic/apple-pay-11/#post-11591568) * Hello [@pieterclaesen](https://wordpress.org/support/users/pieterclaesen/), * I forwarded your request to our development team and will probably have an answer next week. I will come back to you soon. * Kind regards Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mollie Payments for WooCommerce] Permalink structure other than /%postname%/ causes issues with failed payment](https://wordpress.org/support/topic/permalink-structure-other-than-postname-causes-issues-with-failed-payment/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 11 months ago](https://wordpress.org/support/topic/permalink-structure-other-than-postname-causes-issues-with-failed-payment/#post-11575749) * Hi [@modkid](https://wordpress.org/support/users/modkid/) * we need to reproduce your problem with Polylang on our systems first and will come back to you soon. * Kind regards Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mollie Payments for WooCommerce] Mollie and Polylang](https://wordpress.org/support/topic/mollie-and-polylang/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 11 months ago](https://wordpress.org/support/topic/mollie-and-polylang/#post-11575731) * Hi [@handola](https://wordpress.org/support/users/handola/) * we need to reproduce your problem with Polylang on our systems first and will come back to you soon. * Kind regards Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] IMPORTANT!!! – UPDATE your Dropbox Authentification after Release 3.6.9](https://wordpress.org/support/topic/important-update-your-dropbox-authentification-after-release-3-6-9-3/) * Thread Starter [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 12 months ago](https://wordpress.org/support/topic/important-update-your-dropbox-authentification-after-release-3-6-9-3/#post-11542123) * Hi [@catr](https://wordpress.org/support/users/catr/) I’m really sorry for the inconvenience. The changes to the Dropbox API and to the Dropbox folder have been part of the security precaution described above, unfortunately there was no other possibility. I totally understand that you are not happy with the work which needs to be done now by the users, but we take security issues very seriously. * We informed the users in the backend via our admin notice about the changes. But as it is dismissable, could be it didn’t show up for you. This is definitely something which needs to be improved in the future. * Kind regards Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Enough is Enough](https://wordpress.org/support/topic/enough-is-enough-2/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [6 years, 12 months ago](https://wordpress.org/support/topic/enough-is-enough-2/#post-11542060) * [@jschmidtsbss](https://wordpress.org/support/users/jschmidtsbss/) Thanks for your feedback and really sorry for the problems you encountered with BackWPup. I totally understand your point of view. We are continuously working on improving and of course we give our best to make every user happy. * The last change to the Dropbox API was necessary due to a security precaution of Dropbox as described here [https://wordpress.org/support/topic/important-update-your-dropbox-authentification-after-release-3-6-9-3/](https://wordpress.org/support/topic/important-update-your-dropbox-authentification-after-release-3-6-9-3/) which we implemented immediately for the safety of our users data. * Kind regards Christina * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Dropbox folder – InpsydeBackWPup instead of BackWPup](https://wordpress.org/support/topic/dropbox-inpsydebackwpup-instead-of-backwpup/) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [7 years ago](https://wordpress.org/support/topic/dropbox-inpsydebackwpup-instead-of-backwpup/#post-11526328) * [@eitanc](https://wordpress.org/support/users/eitanc/) Thank you, good idea! I adapted the sticky post and the documentation and I asked our devs to adapt the changelog. * Kind regards Christina Viewing 15 replies - 1 through 15 (of 262 total) 1 [2](https://wordpress.org/support/users/vanvox/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/vanvox/replies/page/3/?output_format=md)… [16](https://wordpress.org/support/users/vanvox/replies/page/16/?output_format=md) [17](https://wordpress.org/support/users/vanvox/replies/page/17/?output_format=md) [18](https://wordpress.org/support/users/vanvox/replies/page/18/?output_format=md) [→](https://wordpress.org/support/users/vanvox/replies/page/2/?output_format=md)