Title: Uzzal's Replies | WordPress.org --- # Uzzal [ ](https://wordpress.org/support/users/uzzalth/) * [Profile](https://wordpress.org/support/users/uzzalth/) * [Topics Started](https://wordpress.org/support/users/uzzalth/topics/) * [Replies Created](https://wordpress.org/support/users/uzzalth/replies/) * [Reviews Written](https://wordpress.org/support/users/uzzalth/reviews/) * [Topics Replied To](https://wordpress.org/support/users/uzzalth/replied-to/) * [Engagements](https://wordpress.org/support/users/uzzalth/engagements/) * [Favorites](https://wordpress.org/support/users/uzzalth/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 317 total) 1 [2](https://wordpress.org/support/users/uzzalth/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/uzzalth/replies/page/3/?output_format=md)… [20](https://wordpress.org/support/users/uzzalth/replies/page/20/?output_format=md) [21](https://wordpress.org/support/users/uzzalth/replies/page/21/?output_format=md) [22](https://wordpress.org/support/users/uzzalth/replies/page/22/?output_format=md) [→](https://wordpress.org/support/users/uzzalth/replies/page/2/?output_format=md) * Forum: [Developing with WordPress](https://wordpress.org/support/forum/wp-advanced/) In reply to: [Adding js and css folders to server for app](https://wordpress.org/support/topic/adding-js-and-css-folders-to-server-for-app/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [5 years, 6 months ago](https://wordpress.org/support/topic/adding-js-and-css-folders-to-server-for-app/#post-13534385) * From your provided code, I can assume that here the CSS and JS files are linked on the HTML part to load. * To run these files and the Calculator form in WordPress you have to put the CSS and JS files in the asset folder of your theme and enqueue from the functions. php file. Then, you have to place the HTML form part of the calculator to the page where it should be loaded (blog). * The script author might instruct you considering the calculator for static HTML page (not for WordPress). * If I could check the files and try on your staging site, I could help you. I think you should contact with the dev team. * Forum: [Developing with WordPress](https://wordpress.org/support/forum/wp-advanced/) In reply to: [Adding js and css folders to server for app](https://wordpress.org/support/topic/adding-js-and-css-folders-to-server-for-app/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [5 years, 6 months ago](https://wordpress.org/support/topic/adding-js-and-css-folders-to-server-for-app/#post-13532661) * I think the folders are the asset files of the calculator and the prefixed file is the loader of those files inside the folders. * To run the calculator, you have to ‘require_once’ the prefixed file in your theme’s functions.php file so that the CSS and JS file load properly on the exact page. Then, the calculator will be functioning on that page. * Without seeing the files and code it is impossible to provide you an exact solution. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Post Grid & Gutenberg Page Builder Blocks for Blogs, News & Any Website – Smart Post] thumbnail size](https://wordpress.org/support/topic/thumbnail-size-92/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 6 months ago](https://wordpress.org/support/topic/thumbnail-size-92/#post-12026157) * Hi, * Sorry for the late reply. It shows images according to their ratios. If you share the link where the carousel is, we can create custom CSS to make them in the same size. This may make some images stretched or shrunk. * Hope to hear from you. Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Slider, Product Carousel and Product Grid Gallery for WooCommerce – WooProduct Slider] Slider displaying at top](https://wordpress.org/support/topic/slider-displaying-at-top/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/slider-displaying-at-top/#post-12007670) * As it is working normally on the other pages, the issue may be on the page and its widgets. In my last point, I tried to explain to delete the text widget/ block/box where the shortcode is placed and to create it newly. * **Screenshot **→ [https://prnt.sc/pgaxui](https://prnt.sc/pgaxui) * Could you please place the slider once for us to check the CSS properties? It would better if we could explore it on your end. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Slider, Product Carousel and Product Grid Gallery for WooCommerce – WooProduct Slider] Slider displaying at top](https://wordpress.org/support/topic/slider-displaying-at-top/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/slider-displaying-at-top/#post-12004877) * Hi, * Generally, it shouldn’t happen. * • Check if the shortcode is placed there earlier. • Don’t place a shortcode multiple times on a page. • Check if it occurs on other pages or not. • Delete the shortcode block and place it newly. * We are eager to hear from you again. If you think we need to check the issue on your end, you can contact us through the [plugin’s forum](https://shapedplugin.com/support-forum/). * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Accordion – Responsive Accordion FAQ Builder and Product FAQ] Can no longer add or edit content in accordions](https://wordpress.org/support/topic/can-no-longer-add-or-edit-content-in-accordions/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/can-no-longer-add-or-edit-content-in-accordions/#post-12003350) * Hi, * Have you tried? We are very eager to assist you. * As the issue is happening on your dashboard. It would better if we could explore the issue on your end. It needs access credentials. If you trust us, you can contact us on the [site’s forum](https://shapedplugin.com/support-forum/) regarding the issue. * Hope to hear from you. Thank you. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Carousel help/advice](https://wordpress.org/support/topic/carousel-help-advice/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/carousel-help-advice/#post-11996744) * Hi, * Have you found any? * You can check the 40th demo from the link → [https://shapedplugin.com/demo/logo-carousel-pro/](https://shapedplugin.com/demo/logo-carousel-pro/) * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Product Tabs for WooCommerce & WordPress Tabs Builder – Smart Tabs] pre-Tag, code-tag, li-Tag and [ caption … ]](https://wordpress.org/support/topic/pre-tag-code-tag-li-tag-and-caption/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/pre-tag-code-tag-li-tag-and-caption/#post-11988494) * Hi [@wegerl](https://wordpress.org/support/users/wegerl/), * Recently, we have brought a major update to the plugin. We have added a lot of features and a new UI dashboard. All the issues are fixed properly. * To get the best performance, please update your plugin to the latest version( 2.0.0). * We love to hear feedback. Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Logo Carousel – Responsive Logo Slider, Logo Showcase, and Clients Logo Gallery] Animated logos](https://wordpress.org/support/topic/animated-logos/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/animated-logos/#post-11988273) * Hi, * Sorry for the late reply. * Actually, the plugin has no animation feature. So, it is not possible currently. * And, if you add an animated logo of ‘.gif’ and ‘.png’ extension directly, they will work definitely. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Testimonials – Testimonial Slider, Collect Customer Reviews and Video Testimonials] There are no Shortcodes](https://wordpress.org/support/topic/there-are-no-shortcodes/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/there-are-no-shortcodes/#post-11973928) * Hi, * It would better if you could explain the issue properly and show us it in a screenshot. * Isn’t there the ‘**Shortcode Generator**‘ menu in your plugin? There should be a menu to create shortcodes. **Screenshot** → [https://prnt.sc/pbku4u](https://prnt.sc/pbku4u) * Generally, you can create a shortcode by going to ‘**Testimonial→ Shortcode Generator → Add New**‘. Then, place the shortcode on a post/page/widget. **Screenshot** → [https://prnt.sc/pbkuhw](https://prnt.sc/pbkuhw) * If you think we should explore the issue on your dashboard, you can [contact us](https://shapedplugin.com/support-forum/) through the plugin’s site. We will be happy to assist you. * Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Carousel, Slider, Photo Gallery with Lightbox, Video Slider, by WP Carousel] Portrait and Landcsape images same height](https://wordpress.org/support/topic/portrait-and-landcsape-images-same-height/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/portrait-and-landcsape-images-same-height/#post-11952415) * Hi, * Thank you for purchasing. We don’t talk about the paid feature here. If you open a support ticket informing us of the issue in our paid forum, you will get a solution surely. Many of the users are using the variable width feature. You can also use. I think you are still using the free version. You have to download and install the pro version from the ShapedPlugin site. * **Forum link **→ [https://shapedplugin.com/support/](https://shapedplugin.com/support/) * Hope to hear from you there soon. Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Carousel, Slider, Photo Gallery with Lightbox, Video Slider, by WP Carousel] Carousel Responsiveness](https://wordpress.org/support/topic/carousel-responsiveness/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/carousel-responsiveness/#post-11951922) * Hi, * There is no system in the plugin to hide on the mobile screen. Check that the‘** Carousel Column**‘ in the ‘**GENERAL SETTINGS**‘ tab is not left blank or set to zero. **Screenshot** → [https://prnt.sc/p8lxm2](https://prnt.sc/p8lxm2) * A shortcode of the plugin covers its parent div/section/area where it is placed. If the section is set to hide on the mobile from your page editor, the carousel will be hidden too. * It would be better for us if we could inspect the page to check any unexpected CSS style there. * Hope the answer helps. If you think we should look into your dashboard, you can** [contact us](https://shapedplugin.com/support-forum/)** through the plugin’s site. * Thanks. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Post Grid & Gutenberg Page Builder Blocks for Blogs, News & Any Website – Smart Post] The free version is terrible!](https://wordpress.org/support/topic/the-free-version-is-terrible/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/the-free-version-is-terrible/#post-11944286) * Hi, * We are really sorry that you feel disappointed using the plugin. From your rating, we can guess that you may have faced an issue with the plugin to configure and run it properly on our site. * This type of issues can be raised for conflicting with other plugins or theme. Configuration varies site to site. An issue is temporary. We have experience in fixing a lot of issues and configure the plugin for users. * As you haven’t opened a support ticket describing the problem, we could not assist you and you felt disappointed. If you describe us your needs, we will definitely help you to run the plugin properly on your site as you want. * We request you to open a support ticket and get fixed any issues so that you can consider the rating. * Hope to hear from you. Best Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Category Slider & Grid for WooCommerce – WooCategory] Subcategories not showing](https://wordpress.org/support/topic/subcategories-not-showing-3/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/subcategories-not-showing-3/#post-11944239) * Hi, * The sub-category/child category feature is not available in the plugin. Previously, the child categories appeared in the search list, but it wouldn’t work in the slider. * If you want to check and use the previous version, you can download it from here( bottom) → [https://wordpress.org/plugins/woo-category-slider-grid/advanced/](https://wordpress.org/plugins/woo-category-slider-grid/advanced/) * **Screenshot **→ [https://prnt.sc/p7pslx](https://prnt.sc/p7pslx) * Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Accordion – Responsive Accordion FAQ Builder and Product FAQ] Can no longer add or edit content in accordions](https://wordpress.org/support/topic/can-no-longer-add-or-edit-content-in-accordions/) * [Uzzal](https://wordpress.org/support/users/uzzalth/) * (@uzzalth) * [6 years, 7 months ago](https://wordpress.org/support/topic/can-no-longer-add-or-edit-content-in-accordions/#post-11943010) * Hi, * It seems something is overriding the field section of the plugin. I guess it may be a plugin. So, try deactivating all the plugins one by one and check. * If this does not help, we need to explore it on your end. You can [contact us](https://shapedplugin.com/support-forum/ask-question/) through plugin’s site. * Regards. Viewing 15 replies - 1 through 15 (of 317 total) 1 [2](https://wordpress.org/support/users/uzzalth/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/uzzalth/replies/page/3/?output_format=md)… [20](https://wordpress.org/support/users/uzzalth/replies/page/20/?output_format=md) [21](https://wordpress.org/support/users/uzzalth/replies/page/21/?output_format=md) [22](https://wordpress.org/support/users/uzzalth/replies/page/22/?output_format=md) [→](https://wordpress.org/support/users/uzzalth/replies/page/2/?output_format=md)