Title: USATAC's Replies | WordPress.org

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# USATAC

  [  ](https://wordpress.org/support/users/usatac/)

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## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tax Rate Upload] 9 Digit Zip Code Fails to Calculate Tax](https://wordpress.org/support/topic/9-digit-zip-code-fails-to-calculate-tax/)
 *  Thread Starter [USATAC](https://wordpress.org/support/users/usatac/)
 * (@usatac)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/9-digit-zip-code-fails-to-calculate-tax/#post-5388848)
 * Well , unfortunately it looks like many of our customers who are entering their
   complete zip code , are not ” everybody that you know ” . We are using the tax
   rates from Tax-Rates.com . You can stop trying to make that the issue .
 * You say I am the only person that you have heard of that enters a 9 digit zip
   code ? I am not entering the customers zip codes ! Customers are entering their
   zip codes when they check out . Thats fine . We will find another solution .
 * You definately are not a dedicated problem solver when issues of this nature 
   come about.
 * Thanks for your insight , and support Adam . Obviously one of the Devry Institutes
   finest .
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tax Rate Upload] Tax Rate Calculating $0.00](https://wordpress.org/support/topic/tax-rate-calculating-000/)
 *  [USATAC](https://wordpress.org/support/users/usatac/)
 * (@usatac)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/tax-rate-calculating-000/#post-5064179)
 * When a customer enters their 9 digit zip code ( Thats the standard zip code length
   for the United States ) It calculates nothing . Your plugin Ignores the first
   5 numbers of the zip code if a customer enters their complete 9 digit zip code.
   If a customer enters only their 5 digit zip code , and leaves the last four numbers
   off , then it works . There is no wrong format , and these rates do come from
   TaxRates.com.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tax Rate Upload] Tax Rate Calculating $0.00](https://wordpress.org/support/topic/tax-rate-calculating-000/)
 *  [USATAC](https://wordpress.org/support/users/usatac/)
 * (@usatac)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/tax-rate-calculating-000/#post-5064177)
 * Hi There . So I have been having an issue with your plugin only working some 
   of the time . The issue is that all the Tax Spread Sheets I have found use a 
   5 digit zip code . The usps however has been using a 9 digit zip code . When 
   customers enter 5 digits , it calculates tax . When they enter 9 , no tax is 
   calculated and I lose a ton of money . I need you to fix this.
 * Thanks
 * Joe

Viewing 3 replies - 1 through 3 (of 3 total)