Title: Unbounce's Replies | WordPress.org

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# Unbounce

  [  ](https://wordpress.org/support/users/unbouncewordpress/)

 *   [Profile](https://wordpress.org/support/users/unbouncewordpress/)
 *   [Topics Started](https://wordpress.org/support/users/unbouncewordpress/topics/)
 *   [Replies Created](https://wordpress.org/support/users/unbouncewordpress/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/unbouncewordpress/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/unbouncewordpress/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/unbouncewordpress/engagements/)
 *   [Favorites](https://wordpress.org/support/users/unbouncewordpress/favorites/)

 Search replies:

## Forum Replies Created

Viewing 13 replies - 1 through 13 (of 13 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] No Updates for past 3 versions?](https://wordpress.org/support/topic/no-updates-for-past-3-versions/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/no-updates-for-past-3-versions/#post-14324507)
 * Good Morning [@freq32](https://wordpress.org/support/users/freq32/),
 * Apologies for the delay in response and thank you for bringing this to our attention.
   We also understand that security is of utmost importance. I have reached out 
   to our development team to get them to update, test and install a new version
   of the plugin for version 5.7. We are looking at making the updated release at
   the end of next week.
 * If you have any additional concerns or have any additional questions please feel
   free to reach out through this thread. If something is more urgent feel free 
   to reach out to the Unbounce support team to get a very quick response at [support@unbounce.com](https://wordpress.org/support/users/unbouncewordpress/replies/support@unbounce.com?output_format=md).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] Unbounce Pop-Up: How to Remove](https://wordpress.org/support/topic/unbounce-pop-up-how-to-remove/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/unbounce-pop-up-how-to-remove/#post-11436409)
 * Hey [@jlhoffman77](https://wordpress.org/support/users/jlhoffman77/),
 * It might be in the HTML source code of the page itself.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] Unbounce Pop-Up: How to Remove](https://wordpress.org/support/topic/unbounce-pop-up-how-to-remove/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/unbounce-pop-up-how-to-remove/#post-11435664)
 * Hi [@jlhoffman77](https://wordpress.org/support/users/jlhoffman77/)!
 * Kenneth here from Unbounce Support. You’re right that the popup does come from
   Unbounce. It was published to the [http://www.fairview-na.com](http://www.fairview-na.com)
   domain and set to show on every visit whenever a visitor lands on the page.
 * We’ve traced the popup and saw that it was added by a marketing agency. If you’ve
   had to contact a marketing agency for [http://www.fairview-na.com](http://www.fairview-na.com),
   you could reach out to them to remove the popup. Alternatively, if you’ve got
   the access to the source code of the page, you can remove the line in the head
   that says `<script src="https://6030d508f6f348bd8de89dfd8589e5aa.js.ubembed.com"
   async></script>` which will remove the trigger for the popup on the page altogether.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] Fatal Error: Parse Error](https://wordpress.org/support/topic/fatal-error-parse-error/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-parse-error/#post-11150893)
 * Hello!
 * My name is Vitor, representing the Unbounce team here.
    Unfortunately our plugin
   requires the PHP version to be 5.3 or higher. We advise our users to follow [WordPress recommendations](https://en-ca.wordpress.org/about/requirements/)
   and aim for PHP 7.3, but any version above 5.3 would work. A PHP upgrade should
   solve the issue.
 * Apologies for the inconvenience!
    Your support inquiry has also brought to light
   the fact that we aren’t documenting this minimum requirement in the proper, easily
   discoverable way that WordPress itself supplies. As a result, we’ll soon be releasing
   an update to the plugin which will feature these documentation changes.
 * Thank you for reaching out to us and making our plugin better!
 * Best regards,
    Vitor
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] Mobile version og unbounce page is not working](https://wordpress.org/support/topic/mobile-version-og-unbounce-page-is-not-working/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [8 years ago](https://wordpress.org/support/topic/mobile-version-og-unbounce-page-is-not-working/#post-10524787)
 * Hi [@johnregalado007](https://wordpress.org/support/users/johnregalado007/)!
 * Rob here from Unbounce Support. I had a look at your page within Unbounce (thanks
   for sharing the link!) and it looks like you’ll just need to enable the mobile
   version of the page within your Unbounce account. Here’s a link to some documentation
   on how to do that [https://documentation.unbounce.com/hc/en-us/articles/360000501226-Working-with-Mobile-Responsive-Content#content2](https://documentation.unbounce.com/hc/en-us/articles/360000501226-Working-with-Mobile-Responsive-Content#content2)
 * Once the page is republished the mobile version will be served to visitors on
   mobile devices. Hope this helps you out!
 * p.s. We don’t monitor this forum all that frequently I’m afraid. If you need 
   any help in the future with our plugin or with anything Unbounce related our 
   support team will be happy to lend a hand however we can. You can reach us using
   [support@unbounce.com](https://wordpress.org/support/users/unbouncewordpress/replies/support@unbounce.com?output_format=md)(
   [https://unbounce.com/contact-us/](https://unbounce.com/contact-us/)).
 * All the best
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] shortcodes](https://wordpress.org/support/topic/shortcodes-229/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/shortcodes-229/#post-9284831)
 * Hey there! Sorry for the slow response. We currently do not have support for 
   shortcodes in the plugin. Can I ask you to elaborate how you would use shortcodes
   with the Unbounce Plugin?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] Unbounce Authorization problem with WordPress](https://wordpress.org/support/topic/unbounce-authorization-problem-with-wordpress/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/unbounce-authorization-problem-with-wordpress/#post-7338414)
 * Hey [@konaro](https://wordpress.org/support/users/konaro/) and [@jacob](https://wordpress.org/support/users/jacob/).
   levi – can you please reach out to [support@unbounce.com](https://wordpress.org/support/users/unbouncewordpress/replies/support@unbounce.com?output_format=md)
   with your plugin diagnostics information so that we can investigate into your
   specific issue? A link to plugin diagnostics can be found at the bottom of the“
   Unbounce Pages” page of your WordPress admin section.
 * Thank you!
    James
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] Error in UBConfig::_read_unbounce_domain_info()](https://wordpress.org/support/topic/error-in-ubconfig_read_unbounce_domain_info/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/error-in-ubconfig_read_unbounce_domain_info/#post-7206428)
 * Thank you for reaching out and your suggestion, we are currently investigating
   a fix for this problem and will update this thread once the fix is implemented.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] Add ability to disable unbounce plugin's debug logging? You're flooding the log!](https://wordpress.org/support/topic/add-ability-to-disable-unbounce-plugins-debug-logging-youre-flooding-the-log/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/add-ability-to-disable-unbounce-plugins-debug-logging-youre-flooding-the-log/#post-6792929)
 * We have prioritized fixing this issue and we will update this thread as soon 
   as it’s complete.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] View Specific Variants](https://wordpress.org/support/topic/view-specific-variants/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/view-specific-variants/#post-6718039)
 * With the release of our Plugin Version 1.0.14 you will now be able to preview
   a live variant by adding “a.html” at the end for example for Unbounce WordPress
   domains.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] Add ability to disable unbounce plugin's debug logging? You're flooding the log!](https://wordpress.org/support/topic/add-ability-to-disable-unbounce-plugins-debug-logging-youre-flooding-the-log/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/add-ability-to-disable-unbounce-plugins-debug-logging-youre-flooding-the-log/#post-6792812)
 * Thank you for reaching out. We appreciate your insight into the WordPress debug
   logging. We have added an issue to our backlog so we can look at improving this
   in the future.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] Cannot Activate Plugin](https://wordpress.org/support/topic/cannot-activate-plugin-27/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cannot-activate-plugin-27/#post-6721774)
 * The plugin requires PHP 5.3 or higher. This is because we use anonymous functions
   in the code: [http://php.net/manual/en/functions.anonymous.php](http://php.net/manual/en/functions.anonymous.php).
   Upgrading your PHP version should fix this.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Unbounce Landing Pages] View Specific Variants](https://wordpress.org/support/topic/view-specific-variants/)
 *  Plugin Author [Unbounce](https://wordpress.org/support/users/unbouncewordpress/)
 * (@unbouncewordpress)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/view-specific-variants/#post-6717859)
 * Hello and thank you for reaching out.
 * Being able to preview a live variant by adding “a.html” at then end for example,
   is not currently supported for Unbounce WordPress domains, however, it is something
   that will be available soon.
 * We will reach out and update this post once it is available.

Viewing 13 replies - 1 through 13 (of 13 total)