Title: ulpher's Replies | WordPress.org

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# ulpher

  [  ](https://wordpress.org/support/users/ulpher/)

 *   [Profile](https://wordpress.org/support/users/ulpher/)
 *   [Topics Started](https://wordpress.org/support/users/ulpher/topics/)
 *   [Replies Created](https://wordpress.org/support/users/ulpher/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/ulpher/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/ulpher/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/ulpher/engagements/)
 *   [Favorites](https://wordpress.org/support/users/ulpher/favorites/)

 Search replies:

## Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Payment Plugins Braintree For WooCommerce] gateway error logs](https://wordpress.org/support/topic/gateway-error-logs-2/)
 *  Thread Starter [ulpher](https://wordpress.org/support/users/ulpher/)
 * (@ulpher)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gateway-error-logs-2/#post-14309372)
 * Thank you [@mrclayton](https://wordpress.org/support/users/mrclayton/)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Payment Plugins Braintree For WooCommerce] gateway error logs](https://wordpress.org/support/topic/gateway-error-logs-2/)
 *  Thread Starter [ulpher](https://wordpress.org/support/users/ulpher/)
 * (@ulpher)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gateway-error-logs-2/#post-14307360)
 * Hi [@mrclayton](https://wordpress.org/support/users/mrclayton/),
 * Thanks for your reply.
 * I think it makes sense to show specific error messages like that, especially 
   for the validation. As you said, the customer would at least know (or have a 
   better idea) what needs to be amended. The error shown in this case was very 
   generic: “The data passed to the 3D Secure provider was in an invalid format.
   Please check your entries for invalid values.”. If you can show the [error text and explanation](https://developers.braintreepayments.com/reference/general/validation-errors/all/ruby#main-section:~:text=Code%09Text%09Explanation,-81801)
   I believe the customer would easily be able to correct.
 * However, I think it is also wise for the website owner to know of such errors
   and their frequency through the logs. This would enable them to create a more
   user friendly website and avoid abandoned carts. As you know, an error like the
   one mentioned can easily be taken care of whilst the user is filling up the checkout
   form, making it more user friendly (which now, in this case, it was taken care
   of from my side).
 * Thank you for your help.
 * Best Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Braintree for WooCommerce Payment Gateway] gateway error logs](https://wordpress.org/support/topic/gateway-error-logs/)
 *  Thread Starter [ulpher](https://wordpress.org/support/users/ulpher/)
 * (@ulpher)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gateway-error-logs/#post-14298652)
 * Hey Steve,
 * I’m referring to woo-payment-gateway, my mistake. Sorry to have wasted your time!
 * Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Braintree for WooCommerce Payment Gateway] gateway error logs](https://wordpress.org/support/topic/gateway-error-logs/)
 *  Thread Starter [ulpher](https://wordpress.org/support/users/ulpher/)
 * (@ulpher)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/gateway-error-logs/#post-14292136)
 * Hi [@skyvergesteve](https://wordpress.org/support/users/skyvergesteve/)
 * Thanks for your reply. I was aware of that config and the logs location, but 
   unfortunately the error mentioned was not being logged. For the day that the 
   error was known to be happening, there are only INFO logs like ‘INFO Processing
   payment for order ??’.
 * That error got triggered since ‘streetAddress’ had more than 50 characters. I
   believe this is a response to the 3DS ‘verifyCard’ method. I only found out the
   specifics after contacting Braintree support as the error displayed to the client
   was much more generic: “The data passed to the 3D Secure provider was in an invalid
   format. Please check your entries for invalid values”.
 * Plugin version I am running is 3.1.8. Maybe there were improvements since? But
   I didn’t see anything related in the release notes.
 * Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[RestroPress - Online Food Ordering System] Service Options not wokring](https://wordpress.org/support/topic/service-options-not-wokring/)
 *  [ulpher](https://wordpress.org/support/users/ulpher/)
 * (@ulpher)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/service-options-not-wokring/#post-12603035)
 * same issue here as well
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[RestroPress - Online Food Ordering System] Decimal quantity](https://wordpress.org/support/topic/decimal-quantity/)
 *  Thread Starter [ulpher](https://wordpress.org/support/users/ulpher/)
 * (@ulpher)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/decimal-quantity/#post-12602776)
 * Thank you

Viewing 6 replies - 1 through 6 (of 6 total)