Title: snapcx's Replies | WordPress.org --- # snapcx [ ](https://wordpress.org/support/users/ubercx/) * [Profile](https://wordpress.org/support/users/ubercx/) * [Topics Started](https://wordpress.org/support/users/ubercx/topics/) * [Replies Created](https://wordpress.org/support/users/ubercx/replies/) * [Reviews Written](https://wordpress.org/support/users/ubercx/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ubercx/replied-to/) * [Engagements](https://wordpress.org/support/users/ubercx/engagements/) * [Favorites](https://wordpress.org/support/users/ubercx/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/users/ubercx/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ubercx/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] Plug-In Failing with Latest Update](https://wordpress.org/support/topic/plug-in-failing-with-latest-update/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [7 years, 10 months ago](https://wordpress.org/support/topic/plug-in-failing-with-latest-update/#post-10551385) * [@mherm88](https://wordpress.org/support/users/mherm88/) and everyone else, we are deeply sorry for inconvenience. We just fixed the release. * We have added missing files to current tag and also released new tag. So either you can delete plugin and install again or just do upgrade. * Again, apologizes for this mixup. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Global Address Validation for WooCommerce] plugin stopped working](https://wordpress.org/support/topic/plugin-stopped-working-142/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [7 years, 12 months ago](https://wordpress.org/support/topic/plugin-stopped-working-142/#post-10410957) * I am checking it now * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Global Address Validation for WooCommerce] plugin stopped working](https://wordpress.org/support/topic/plugin-stopped-working-142/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [8 years ago](https://wordpress.org/support/topic/plugin-stopped-working-142/#post-10405466) * Hi Dave / Lisa, I have replied to you both. As I mentioned, i tested plugin again. * We do host test site, –> [http://woocommerce.snapcx.io/](http://woocommerce.snapcx.io/) * Feel free to use it to test it. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WooCommerce Order Shipping Tracking] This plugin is not free](https://wordpress.org/support/topic/this-plugin-is-not-free-4/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [8 years, 4 months ago](https://wordpress.org/support/topic/this-plugin-is-not-free-4/#post-9907617) * Hi, We would like to clarify, it’s clearly mentioned in description. * > (Subscription is monthly PAID plan but you can try out with FREE TRIAL with > No Credit Card required.) * Yes, plugin is FREE and it will remain free. But it needs subscription service which is 1 month trial. We attempted to clarify in description but I am not sure, how else we can advertise for free plugin with required subscription. * I hope, you can change your rating or remove feedback. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] Plugin not sending shipment tracking email](https://wordpress.org/support/topic/plugin-not-sending-shipment-tracking-email/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years ago](https://wordpress.org/support/topic/plugin-not-sending-shipment-tracking-email/#post-9221773) * Hi, Can you share your installation details like which WooCommerce & WP & Plugin version? Can you place test order for your self and check emails (including spam email)? Are any other emails going out from WooCommerce? (like order confirmation etc.) * Also feel free to send us email directly supportATsnapcxDOTio * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Global Address Validation for WooCommerce] Plugin is free, but account is not!](https://wordpress.org/support/topic/plugin-is-free-but-account-is-not/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years ago](https://wordpress.org/support/topic/plugin-is-free-but-account-is-not/#post-9193126) * Hi, I understand your frustration. Even though, we have clarified about trial account in FAQ section, but we take any feedback seriously. * Hence, we just updated our readme file to reflect the need for API subscription plans. We hope, you can revisit your ratings and please feel free to share any feedback. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] Free or paid plugin?](https://wordpress.org/support/topic/free-or-paid-plugin/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years, 3 months ago](https://wordpress.org/support/topic/free-or-paid-plugin/#post-8916533) * Hi Tiago, snapCX provides subscriptions to it’s API. Subscriptions are PAID services with 15 days to 30 days free trial. -=-= Coming to plugin part, we provide all plugins FREE to download and use. Yes, you are right, you need to open free account but after trial is over, you need to be on paid plan, to continue using it. * I hope, it clarifies. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] Need to show the tracking widget for Vendor Admin](https://wordpress.org/support/topic/need-to-show-the-tracking-widget-for-vendor-admin/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years, 3 months ago](https://wordpress.org/support/topic/need-to-show-the-tracking-widget-for-vendor-admin/#post-8830910) * Hi Wajiha, Using this plugin, anyone with admin access or whoever can update order, can add tracking#. I am not sure, how it changes in case of multi-vendor setup. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] WC API to push tracking number & related information](https://wordpress.org/support/topic/wc-api-to-push-tracking-number-related-information/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years, 5 months ago](https://wordpress.org/support/topic/wc-api-to-push-tracking-number-related-information/#post-8632689) * Hi, I am trying to understand full context of request. Any more clarifications, will be appreciated. * In mean time, I have asked my developer to look into this. * Thanks for trying this plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] european carriers](https://wordpress.org/support/topic/european-carriers/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years, 5 months ago](https://wordpress.org/support/topic/european-carriers/#post-8632686) * Hi, Can you please share exactly which carriers you need? Also if you can share some sample tracking#s, then i will test and update. * Thanks snapCX Support. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] Completed Order email – Tracking not showing](https://wordpress.org/support/topic/completed-order-email-tracking-not-showing/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years, 5 months ago](https://wordpress.org/support/topic/completed-order-email-tracking-not-showing/#post-8632685) * Hi all, This feature was broken. We just fixed it and added more new features. Please update to new version of plugin. * Thanks snapCX support. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] error dutch dhl](https://wordpress.org/support/topic/error-dutch-dhl/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years, 5 months ago](https://wordpress.org/support/topic/error-dutch-dhl/#post-8632680) * Hi, Can you please share tracking# to me. I will test and advise. * Apologies for late reply. Now I am subscribing to this topic. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] you've got some grammer errors in the email template](https://wordpress.org/support/topic/youve-got-some-grammer-errors-in-the-email-template/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years, 5 months ago](https://wordpress.org/support/topic/youve-got-some-grammer-errors-in-the-email-template/#post-8632696) * Thanks and appreciate your time to bring this to our notice. * FYI, these texts can be updated on plugin settings page. Even our spelling mistakes 🙂 * Feel free to chime in any suggestion. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Global Address Validation for WooCommerce] Cannot safely open a free account to get the user key.](https://wordpress.org/support/topic/cannot-safely-open-a-free-account-to-get-the-user-key/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-safely-open-a-free-account-to-get-the-user-key/#post-8632669) * Hi, SSL issue was temporary issue. We resolved it in month of November itself. Thanks for bringing to our notice. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Order Shipping Tracking] Bulk tracking information update](https://wordpress.org/support/topic/bulk-tracking-information-update/) * Plugin Author [snapcx](https://wordpress.org/support/users/ubercx/) * (@ubercx) * [9 years, 5 months ago](https://wordpress.org/support/topic/bulk-tracking-information-update/#post-8632692) * Sounds like nice idea. I will forward this request to my developer, what he thinks in terms of effort. * Thanks Ashish Jain Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/users/ubercx/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ubercx/replies/page/2/?output_format=md)