Title: turtlebeach's Replies | WordPress.org --- # turtlebeach [ ](https://wordpress.org/support/users/turtlebeach/) * [Profile](https://wordpress.org/support/users/turtlebeach/) * [Topics Started](https://wordpress.org/support/users/turtlebeach/topics/) * [Replies Created](https://wordpress.org/support/users/turtlebeach/replies/) * [Reviews Written](https://wordpress.org/support/users/turtlebeach/reviews/) * [Topics Replied To](https://wordpress.org/support/users/turtlebeach/replied-to/) * [Engagements](https://wordpress.org/support/users/turtlebeach/engagements/) * [Favorites](https://wordpress.org/support/users/turtlebeach/favorites/) Search replies: ## Forum Replies Created Viewing 3 replies - 1 through 3 (of 3 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Product pages not updating](https://wordpress.org/support/topic/product-pages-not-updating/) * [turtlebeach](https://wordpress.org/support/users/turtlebeach/) * (@turtlebeach) * [5 years, 5 months ago](https://wordpress.org/support/topic/product-pages-not-updating/#post-13952523) * Thanks to everyone who’s responded. So we can all agree now this is an issue thats affecting everyone across the board. Hopefully the dev team have taken notice and are working on a patch, however I haven’t seen any statement from them yet. * Lacuna thanks for posting the quick fix. Have you tested at all? * Cheers, Rob * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Issues Adding Product – Critical Error](https://wordpress.org/support/topic/issues-adding-product-critical-error/) * Thread Starter [turtlebeach](https://wordpress.org/support/users/turtlebeach/) * (@turtlebeach) * [5 years, 5 months ago](https://wordpress.org/support/topic/issues-adding-product-critical-error/#post-13942953) * Hi, * Thanks for getting back to me. Yes to clarify, originally I was getting the error for both adding product AND trying to deactivate any of my plugins. So I deleted all plugins one by one through my control panel. This did not fix the issue so I removed and wordpress and did a fresh install. the only plugin i have now is woocommerce. I am getting the error when trying to add products now. Here is my status report: * ``` ### WordPress Environment ### WordPress address (URL): http://wrightcyclecentre.ie Site address (URL): http://wrightcyclecentre.ie WC Version: 4.9.1 REST API Version: ✔ 4.9.1 WC Blocks Version: ✔ 4.0.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.8.3 Log Directory Writable: ✔ WP Version: 5.6 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.13 PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.7.32 Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.9.1 WC Database Prefix: wp_ Total Database Size: 2.47MB Database Data Size: 1.09MB Database Index Size: 1.38MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 0.25MB + Index: 0.03MB + Engine InnoDB wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 1 page: 5 post: 2 product: 2 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (1) ### WooCommerce: by Automattic – 4.9.1 ### Inactive Plugins (2) ### Akismet Anti-Spam: by Automattic – 4.1.2 Hello Dolly: by Matt Mullenweg – 1.7.2 ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #5 - /?page_id=5 Cart: #6 - /?page_id=6 Checkout: #7 - /?page_id=7 My account: #8 - /?page_id=8 Terms and conditions: ❌ Page not set ### Theme ### Name: Twenty Seventeen Version: 2.2 (update to version 2.5 is available) Author URL: https://wordpress.org/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 2 Oldest: 2021-01-22 12:57:50 +0000 Newest: 2021-01-22 12:57:50 +0000 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Product pages not updating](https://wordpress.org/support/topic/product-pages-not-updating/) * [turtlebeach](https://wordpress.org/support/users/turtlebeach/) * (@turtlebeach) * [5 years, 5 months ago](https://wordpress.org/support/topic/product-pages-not-updating/#post-13942367) * I am having a similar issue. When trying to add product, woocommerce times out and displays the message: There has been a critical error on this website. * I have contacted my hosting provider who tried debugging and said that it looks like the problem lies within the plugin. I am running a fresh install of wordpress with no plugins and default theme. The only plugin I installed was woocommerce. * We need a patch for this, Thanks. Viewing 3 replies - 1 through 3 (of 3 total)