Title: turnkeymaker's Replies | WordPress.org --- # turnkeymaker [ ](https://wordpress.org/support/users/turnkeymaker/) * [Profile](https://wordpress.org/support/users/turnkeymaker/) * [Topics Started](https://wordpress.org/support/users/turnkeymaker/topics/) * [Replies Created](https://wordpress.org/support/users/turnkeymaker/replies/) * [Reviews Written](https://wordpress.org/support/users/turnkeymaker/reviews/) * [Topics Replied To](https://wordpress.org/support/users/turnkeymaker/replied-to/) * [Engagements](https://wordpress.org/support/users/turnkeymaker/engagements/) * [Favorites](https://wordpress.org/support/users/turnkeymaker/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/users/turnkeymaker/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/turnkeymaker/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooPayments: Integrated WooCommerce Payments] Not showing all my connectable Stripe accounts](https://wordpress.org/support/topic/not-showing-all-my-connectable-stripe-accounts/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [1 year ago](https://wordpress.org/support/topic/not-showing-all-my-connectable-stripe-accounts/#post-18500572) * Thanks. I would prefer not to publicly share the link . Don’t worry, I’ll use an alternative plugin * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooPayments: Integrated WooCommerce Payments] Not showing all my connectable Stripe accounts](https://wordpress.org/support/topic/not-showing-all-my-connectable-stripe-accounts/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [1 year ago](https://wordpress.org/support/topic/not-showing-all-my-connectable-stripe-accounts/#post-18499217) * Thanks [@lovingbro](https://wordpress.org/support/users/lovingbro/) . * Yes when I log into my Stripe account, I can see all my sub accounts there (I use them daily). But when I connect to stripe through your plugin to connect the payment plugin, only about 50% of my subaccounts appear as available subaccounts to connect to. I’m not seeing any error on the screen when going through the setup process. I’ve pasted the status report into pastebin . How do I share the link privately? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Translate Wordpress with GTranslate] Why is Product price Currency sign changing on my ecommerce site](https://wordpress.org/support/topic/why-is-product-price-currency-sign-changing-on-my-ecommerce-site/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [1 year, 2 months ago](https://wordpress.org/support/topic/why-is-product-price-currency-sign-changing-on-my-ecommerce-site/#post-18375193) * Thanks [@edo888](https://wordpress.org/support/users/edo888/) for the solutions. Adding “notranslate” class to price element would require editing my template. Are there any attributes inside the “notranslate ” class that I can apply to my site header instead ? That way i can a an additional css declaration for . woocommerce-Price-amount (wordpress default class for price) so that the no translate gets applied to it by your plugin. or does “notranslate” class activate a jquery/ javascript that then prevents the translation? - This reply was modified 1 year, 2 months ago by [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Activating Apple pay and Google pay slows down my website](https://wordpress.org/support/topic/activating-apple-pay-and-google-pay-slows-down-my-website/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [2 years, 3 months ago](https://wordpress.org/support/topic/activating-apple-pay-and-google-pay-slows-down-my-website/#post-17448057) * Thanks [@carolm29](https://wordpress.org/support/users/carolm29/) for the reply. * I don’t think you need all of those information to look into this. * The main issue is, why is it that stripe JS files are loading on all my pages when I activate the “Express Checkout” feature which enables Apple Pay & Google Pay. * I would have expected this to happen if I activated “Show express checkouts” on Checkout, Product page, Cart * But this aspect of the “Express Checkout” feature was not activated. So the JS file for handling Apple Pay & Google Pay is meant to only load on the checkout page where payment is required. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[UPS Shipping and UPS Access Point™: Official Plugin] Error when activitng plugin](https://wordpress.org/support/topic/error-when-activitng-plugin/) * [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [2 years, 9 months ago](https://wordpress.org/support/topic/error-when-activitng-plugin/#post-17067193) * I’m also getting the above error message when i click the complete button at the end of the configuration process in the admin * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Add Post (Add New) page not showing](https://wordpress.org/support/topic/add-post-add-new-page-not-showing/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [2 years, 9 months ago](https://wordpress.org/support/topic/add-post-add-new-page-not-showing/#post-17048205) * [@psykro](https://wordpress.org/support/users/psykro/) , I had 21 active plugins and had to painfully disable them 1-4 at a time until i eventually found the plugin impacting the post creation. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] I am getting double payment from some client using this plugin](https://wordpress.org/support/topic/i-am-getting-double-payment-from-some-client-using-this-plugin/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [2 years, 11 months ago](https://wordpress.org/support/topic/i-am-getting-double-payment-from-some-client-using-this-plugin/#post-16867893) * Hello [@xue28](https://wordpress.org/support/users/xue28/) , thank you for your feedback. The duplication is not occurring on every order, so there is no guarantee it would happen on every test. It more like once every 20 to 50 orders. Please note, this is a Live website, so switching the website theme of a Live website to default Storefront theme, and changing the stripe to test mode isn’t an ideal thing to do (this would cause a lot of chaos with live customers going through the website). I would try the staging option. This would likely take me a few days to setup and do * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] I am getting double payment from some client using this plugin](https://wordpress.org/support/topic/i-am-getting-double-payment-from-some-client-using-this-plugin/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [2 years, 11 months ago](https://wordpress.org/support/topic/i-am-getting-double-payment-from-some-client-using-this-plugin/#post-16864850) * Hello [@beautyofcode](https://wordpress.org/support/users/beautyofcode/) , the status report was provided a week ago in my previous post using pastebin. Here’s another paste [https://pastebin.com/i3V1BiyG](https://pastebin.com/i3V1BiyG) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] customers being double charged](https://wordpress.org/support/topic/customers-being-double-charged/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [2 years, 11 months ago](https://wordpress.org/support/topic/customers-being-double-charged/#post-16864629) * I raised a ticket last week on woocommerce website * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] I am getting double payment from some client using this plugin](https://wordpress.org/support/topic/i-am-getting-double-payment-from-some-client-using-this-plugin/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [2 years, 11 months ago](https://wordpress.org/support/topic/i-am-getting-double-payment-from-some-client-using-this-plugin/#post-16855612) * This affects the order and the payment. * I am having to log into stripe to issue refunds for the duplicate payments * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] customers being double charged](https://wordpress.org/support/topic/customers-being-double-charged/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [2 years, 11 months ago](https://wordpress.org/support/topic/customers-being-double-charged/#post-16855608) * ![](https://i0.wp.com/snipboard.io/TDrXRf.jpg?ssl=1) * Above is the order note for one of the duplicated order that is below * ![](https://i0.wp.com/snipboard.io/XwK4Ib.jpg?ssl=1) * These are 2 orders received 4 hours apart from each other * FYI this still happened last week, and a few days ago also * Although the plugin “WooCommerce Payments” was active, it was not being used and was not “Enabled” within Woocommerce payment settings - I have not noticed any patten - It is happening to different customers - The woocommerce screenshot i have provided are for different products and different customers that the issue happened to within 4 hours difference of each other - The order is being duplicated and the Stripe payment occurs twice (one per order) * - I am having to log into stripe to refund the duplicate payments * Some of the other information you have requested for seems to be information that would have sensitive information in them which i would rather share in a private message that out in the public. If there is a way i can share them privately, then i would prefer that option * [@xue28](https://wordpress.org/support/users/xue28/) [@ihereira](https://wordpress.org/support/users/ihereira/) [@beautyofcode](https://wordpress.org/support/users/beautyofcode/) - This reply was modified 2 years, 11 months ago by [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] customers being double charged](https://wordpress.org/support/topic/customers-being-double-charged/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [2 years, 11 months ago](https://wordpress.org/support/topic/customers-being-double-charged/#post-16847614) * [@ihereira](https://wordpress.org/support/users/ihereira/) this has not been Resolved. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] customers being double charged](https://wordpress.org/support/topic/customers-being-double-charged/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [3 years ago](https://wordpress.org/support/topic/customers-being-double-charged/#post-16765487) * Thank you for the follow-up. The error log has been active for the past few months. * regards Fred * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] customers being double charged](https://wordpress.org/support/topic/customers-being-double-charged/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [3 years ago](https://wordpress.org/support/topic/customers-being-double-charged/#post-16763691) * Hello, Here’s a link to the system status text [https://pastebin.com/9UAjbUSk](https://pastebin.com/9UAjbUSk) * Regarding your questions - How did you know that the customers were double-charged? Like, is there any transaction in Stripe or in WooCommerce that can prove this? **Answer: ** Because i see duplicate orders for the same person appear in Woocommerce and payment of exactly the same amount appears in the Stripe account within 2 – 3 minutes . Then the most obvious, the customer emails to complain. It happens almost every week. It has actually just happened again this morning about 20 mins ago. As previously mentioned in my original post, “It only seems to be occurring to customers using stripe.” - Were you able to replicate this issue on your end using the same order that has been double-charged and using Stripe Test Mode? **Answer: **No I was not able to replicate it. Also this is a Live website, so i am unable to use Stripe test mode, if not real customers would end up also using the test mode by mistake.**Regarding Screenshot: **What would you like a screenshot of? Are you referring to screenshot of the double payment and double orders? If yes, I’m not sure why I need to provide a screen shot of what I have already explained is a double payment, except you are assuming I am lying. * - This reply was modified 3 years ago by [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] customers being double charged](https://wordpress.org/support/topic/customers-being-double-charged/) * Thread Starter [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/) * (@turnkeymaker) * [3 years ago](https://wordpress.org/support/topic/customers-being-double-charged/#post-16761877) * Hello, * I haven’t seen any pattern yet . Here’s a link to a duplicate that has just happened today * [https://snipboard.io/nim1zD.jpg](https://snipboard.io/nim1zD.jpg) * This is a link to the 1st payment that came in which we have now refunded [https://snipboard.io/GMyiEj.jpg](https://snipboard.io/GMyiEj.jpg) * Is there a private section i can share the status message page? * [@beautyofcode](https://wordpress.org/support/users/beautyofcode/) - This reply was modified 3 years ago by [turnkeymaker](https://wordpress.org/support/users/turnkeymaker/). Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/users/turnkeymaker/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/turnkeymaker/replies/page/2/?output_format=md)