Title: tsmidt's Replies | WordPress.org

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# tsmidt

  [  ](https://wordpress.org/support/users/tsmidt/)

 *   [Profile](https://wordpress.org/support/users/tsmidt/)
 *   [Topics Started](https://wordpress.org/support/users/tsmidt/topics/)
 *   [Replies Created](https://wordpress.org/support/users/tsmidt/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/tsmidt/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/tsmidt/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/tsmidt/engagements/)
 *   [Favorites](https://wordpress.org/support/users/tsmidt/favorites/)

 Search replies:

## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Product Feed Manager For WooCommerce - Sell on 200+ Online Marketplaces] Product feed test created for Google shows 0 products](https://wordpress.org/support/topic/product-feed-test-created-for-google-shows-0-products/)
 *  Thread Starter [tsmidt](https://wordpress.org/support/users/tsmidt/)
 * (@tsmidt)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/product-feed-test-created-for-google-shows-0-products/#post-17807862)
 * Thank you for your help. I figured it out. I reverted back to the feed from the
   plugin Google Listings and Ads because that was installed first and worked.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] Both Gmail and Sendgrid – There was a problem while sending the test email.](https://wordpress.org/support/topic/both-gmail-and-sendgrid-there-was-a-problem-while-sending-the-test-email/)
 *  Thread Starter [tsmidt](https://wordpress.org/support/users/tsmidt/)
 * (@tsmidt)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/both-gmail-and-sendgrid-there-was-a-problem-while-sending-the-test-email/#post-14890712)
 * [@sanzeeb3](https://wordpress.org/support/users/sanzeeb3/)
 * I figured it out. I compared the wp-config.php to a new install wp-config.php
   and there was an extra entry on the last line – Bolded below. I removed this 
   and it worked fine.
 * Thanks for your help!
 * /** Sets up WordPress vars and included files. */
    require_once(ABSPATH . ‘wp-
   settings.php’); **function wp_mail() {}**
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] Both Gmail and Sendgrid – There was a problem while sending the test email.](https://wordpress.org/support/topic/both-gmail-and-sendgrid-there-was-a-problem-while-sending-the-test-email/)
 *  Thread Starter [tsmidt](https://wordpress.org/support/users/tsmidt/)
 * (@tsmidt)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/both-gmail-and-sendgrid-there-was-a-problem-while-sending-the-test-email/#post-14883830)
 * Hi [@sanzeeb3](https://wordpress.org/support/users/sanzeeb3/),
 * Thanks, I still get an error, but here’s my testing:
 * To test the server, I installed a brand new clean WordPress and only the WP Mail
   SMTP plugin, nothing else. I used the same Gmail app SMTP and it worked. So the
   server sends emails.
 * Then I went back to the problem site and turned off every plugin, deleted all
   unused themes, removed unused plugins and ONLY kept the WP Mail SMTP plugin active.
   I retested and it still won’t send.
 * I checked the wpconfig file and it is clean, nothing in there. I checked all 
   other customize settings and the PHP files themselves. I also deleted other form
   plugins that may have had a mailer in them. I removed the API to our email marketing
   service (Mailchimp).
 * Without removing everything from the site and starting over, do you have any 
   suggestions?
 * Thanks.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] Both Gmail and Sendgrid – There was a problem while sending the test email.](https://wordpress.org/support/topic/both-gmail-and-sendgrid-there-was-a-problem-while-sending-the-test-email/)
 *  Thread Starter [tsmidt](https://wordpress.org/support/users/tsmidt/)
 * (@tsmidt)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/both-gmail-and-sendgrid-there-was-a-problem-while-sending-the-test-email/#post-14874729)
 * To me it appears the server is blocking sending because the site had a relay 
   hack in the past few months. So the server shut down and sending operations from
   the site.
 * I came to this conclusion because the company had the emails blocked from the
   website on their company Microsoft account. In the past I’ve noticed individual
   email accounts block or mark as spam bad emails where as server/hosting companies
   take longer to block a server from sending email (mostly because they are shared
   for smaller web sites).
 * We’re changing settings on the server or moving to another hosting platform to
   fix the issue. If I’m incorrect please feel free to respond.
 * Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)