Elvira K.'s Replies - page 43

Forum Replies Created

Viewing 15 replies - 631 through 645 (of 2,856 total)

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Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Cannot access existing newsletters

Elvira K.
(@treibalen)

4 years ago

Hi there @kthoven,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Issue with task scheduler

Elvira K.
(@treibalen)

4 years ago

Hi there @earthgoods,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Subscription form not showing

Elvira K.
(@treibalen)

4 years ago

Hi there @bukers,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Custom field in subscriber listing

Elvira K.
(@treibalen)

4 years ago

Hi there @drauth,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Not sending an emails

Elvira K.
(@treibalen)

4 years ago

Hi there @samuelmarcinko,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] MailPoet does not send Mails after “purchased this product”

Elvira K.
(@treibalen)

4 years ago

Hi there @tzickitzacka,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Unable to send emails or new subscriber confirmation emails

Elvira K.
(@treibalen)

4 years ago

Hi there @dhansondesigns,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Newsletter sending problem

Elvira K.
(@treibalen)

4 years, 1 month ago

Hi there @marine56auray and @peterakirkham,

Thanks for reaching out!

Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

We’ll be able to provide you with more information there.

For anyone else having the same issue, please also contact us via the link above.

Cheers!

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] You need to have MailPoet version 3.84 or higher activated before using this ver

Elvira K.
(@treibalen)

4 years, 2 months ago

Hi there @mathisbrogers,

Thanks for reaching out!

Can you please install both free and Premium MailPoet plugins of the latest version via FTP? Reference: https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp

Your MailPoet data won’t be lost during this process.

Let me know how it goes!

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Newsletter sending problem

Elvira K.
(@treibalen)

4 years, 2 months ago

Hi there @nemesiscamden,

Thanks for reaching out!

I checked the logs for your account and restored sending for you.

Hope it helps, please let us know if you need further assistance!

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Problem importing csv file Mailpoet

Elvira K.
(@treibalen)

4 years, 2 months ago

Hi there @marcadegreef,

Thanks for reaching out!

I’m sorry that you’re having issues with updating your subscribers via CSV import!

Can you please ensure that you have “Update existing subscribers’ information, like first name, last name, etc.” selected during the import?

Also, please check that your MailPoet plugin is updated to the latest version 3.85.0.

Let me know how it goes!

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] degraded email deliverability

Elvira K.
(@treibalen)

4 years, 2 months ago

Hi there @innovapublicaweb01 and @nemesiscamden,

Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

We’ll be able to provide you with more information there.

Cheers!

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Subscription to Mailpoet from multiple domains

Elvira K.
(@treibalen)

4 years, 2 months ago

Hi there Alexandra,

Thank you for contacting MailPoet! I’m happy to help you with this.

If you’d like to put your subscription form to a different site, you can use the iFrame code for it: https://kb.mailpoet.com/article/297-create-a-form-with-our-new-editor#placement

Hope it helps, please let us know if you need further assistance!

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] The email design does not arrive, only text

Elvira K.
(@treibalen)

4 years, 2 months ago

Hi there @mylzmylo,

Thanks for reaching out!

Do you have “Use MailPoet to customize WooCommerce emails” setting enabled in MailPoet > Settings > WooCommerce?

When it’s enabled and you open the editor, do you see the correct design or is it in plain text? Can you please share a screenshot of it?

Looking forward to hearing back from you!

Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] MailPoet Update “PrivacyPolicy” error

Elvira K.
(@treibalen)

4 years, 2 months ago

Hi there @avividimage,

Thanks for reaching out!

I’m sorry to hear that you received this error after updating the MailPoet plugin.

I think something might have gone wrong during the update.
Can you please re-install your plugin via FTP to see if it helps?

Reference: https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp

Let me know how it goes!

Viewing 15 replies - 631 through 645 (of 2,856 total)

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