Elvira K.

Hi there @muffy80,

Thanks for reaching out!

Here is what you can do:

1) Create a separate list for each language.
2) Create a new form on your site with a List Selection block
3) Put this form on a separate page on your site.
4) Send your customers an email with a link to this form so they can subscribe to a list of a preferred language.
5) Use these lists to send your customers emails in different languages.

Hope it helps, please let us know if you need further assistance!

Hi there @gdm57,

Thanks for reaching out!

I was able to replicate this behaviour on my test site.

I’m now discussing it with our developers and I’ll let you know once I hear from them.

Cheers!

Hi there @lito87,

Thanks for reaching out!

Did I get it right that you’d like to use a custom URL for Edit profile link on the Manage Subscription page?

Indeed, this is not possible with the MailPoet plugin out of the box. We appreciate you taking time and share the solution here!

You’re welcome to add it as a suggestion here https://feedback.mailpoet.com.

Our team will take it into account when discussing new features and improvements for the plugin 🙂

Cheers!

Hi there @celestinaadams,

Thanks for reaching out!

You’re right, subscribers who are not subscribed to a specific list shouldn’t receive emails sent to this list.

Do you see this subscriber in the list of users to who it was sent? You can check that by clicking the sending status for a particular email.

Also, do you see them opening the newsletter in the detailed stats?

Can you please share a couple of screenshots so we take a look? Please make sure that the sensitive information (first part of the email address, for example) is blurred on them.

Cheers!

Hi there @davidfonsbo,

Thanks for reaching out!

Can you please clarify what emails are you testing exactly?

I can sign up with the same email address several times on my test site and a confirmation email is sent every time.

However, a Welcome email is sent to each subscriber only once. Meaning that if a subscriber unsubscribes and then subscribes to the same list back, they won’t receive a duplicate Welcome email.

Although if you delete a subscriber from MailPoet, they will receive a Welcome email again if they re-subscribe.

Cheers!

Hi there @flix123,

Thanks for getting back to us with additional information!

Can you please check if you see the same text/buttons in English if you create a new form/newsletter?

I tested it on my site and newly created forms are created in German after I switch the language, but they remain in English for old forms.

Let me know how it goes!

Hi there @ykurahara8,

Thanks for getting back to us!

I was able to replicate this behaviour on my test site.

I’m now discussing it with our developers and I’ll let you know once I hear from them.

Cheers!