Title: tpaksu's Replies | WordPress.org --- # tpaksu [ ](https://wordpress.org/support/users/tpaksu/) * [Profile](https://wordpress.org/support/users/tpaksu/) * [Topics Started](https://wordpress.org/support/users/tpaksu/topics/) * [Replies Created](https://wordpress.org/support/users/tpaksu/replies/) * [Reviews Written](https://wordpress.org/support/users/tpaksu/reviews/) * [Topics Replied To](https://wordpress.org/support/users/tpaksu/replied-to/) * [Engagements](https://wordpress.org/support/users/tpaksu/engagements/) * [Favorites](https://wordpress.org/support/users/tpaksu/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/users/tpaksu/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/tpaksu/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WooPayments: Integrated WooCommerce Payments] Last update BROKE payment methods](https://wordpress.org/support/topic/last-update-broke-payment-methods/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [2 years, 7 months ago](https://wordpress.org/support/topic/last-update-broke-payment-methods/#post-17079407) * Hi sergiolopezdev! * Thank you for pointing out this issue. I will submit this to our team as a bug. I do not have a planned date for a fix at this time but can assure you we will work on it as soon as possible and will notify you when an update is available. * Thank you! Best Regards,Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Setup Assistant doesn’t save](https://wordpress.org/support/topic/setup-assistant-doesnt-save/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/setup-assistant-doesnt-save/#post-16164901) * Hi, * Can you share the ticket ID you created here? Also if you can mark this conversation as resolved, we can continue there. * Best regards, Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Setup Assistant doesn’t save](https://wordpress.org/support/topic/setup-assistant-doesnt-save/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/setup-assistant-doesnt-save/#post-16164602) * Hi TF28, * I have two things left to ask, if those also don’t help, we may need you to create a ticket on [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). You may need to create an account before you can access that page. * Please include a link to this forum thread, so that we can keep track of what’s already been done. * We will be able to help you further there. * So the last two questions to ask are: * – Can you try disabling, deleting, and re-installing the plugin? Maybe a file is corrupt on the installation. – Can you check if your server has all the requirements that’s mentioned on this page: [https://woocommerce.com/document/server-requirements/#section-2](https://woocommerce.com/document/server-requirements/#section-2) * Hope that helps. * Best regards, Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Setup Assistant doesn’t save](https://wordpress.org/support/topic/setup-assistant-doesnt-save/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/setup-assistant-doesnt-save/#post-16161838) * Hi, * I think the HTTP 500 error shows something not working right on the admin side. * To better understand what’s happening, I’d like to take a look at your site’s logs. * To find the generated logs: * 1. Go to `WooCommerce > Status > Logs` 2. In the top right corner, open the drop-down and select the log showing today’s date and starting with, or containing‘ fatal’, then click `view` to load it. Here’s what that looks like: [https://d.pr/i/tCljQd](https://d.pr/i/tCljQd) 3. Copy/paste the relevant part of the log into your response so we can take a look. * Here’s a quick access URL path to your logs: `[your domain]http://localhost: 8086/wp-admin/admin.php?page=wc-status&tab=logs` * Best regards, Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Setup Assistant doesn’t save](https://wordpress.org/support/topic/setup-assistant-doesnt-save/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/setup-assistant-doesnt-save/#post-16160774) * Ok then, do you see any AJAX errors on the Network tab after clicking the “Skip setup store details” link? * In common web browsers like Google Chrome or Firefox, you can “right-click” and then click “Inspect” or “Inspect Element” to open the developer tools in your browser. Then, in Developer Tools, navigate to “Network” and click on the link again. Scroll down to the end of the requests list, and check if there is a request written in red text. * Can you share the response of the failing request, and also any errors on the“ Console” tab, if exists on the developer tools? * Best regards, Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Setup Assistant doesn’t save](https://wordpress.org/support/topic/setup-assistant-doesnt-save/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/setup-assistant-doesnt-save/#post-16160671) * Hello, * Thanks for sharing the screenshot. I see that it is caused on the response of an AJAX call to the server. This kind of problem is usually caused by a conflict with your theme or with another plugin.   The best way to determine this is to: - Disable all plugins except for WooCommerce - Repeat the action that is causing the problem * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) * Let me know how it goes. * Best regards, Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Setup Assistant doesn’t save](https://wordpress.org/support/topic/setup-assistant-doesnt-save/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/setup-assistant-doesnt-save/#post-16160487) * Hi TF28, * Thank you for contacting WooCommerce. We are sorry about the trouble here and would like to help. * > the setup wizard does not save the settings and shows an error message instead. * I understand that you’re having trouble finishing the setup wizard for WooCommerce because you are having an error saving settings, and you want to disable the wizard, or fix the error it is producing. Correct me if that’s not the case here. * > How to disable the wizard Can you try: – navigating to `[your website here]/ wp-admin` to see if you can access the backend on your website, without entering the setup wizard again? – Clicking the “Skip setup store details” link on the bottom of the first page, so you can skip it all? * If you can provide us with a screenshot with the error you are having, so that we can see what you are describing? * If you don’t already have a screenshot service installed, here are a few free options: * * [https://snipboard.io](https://snipboard.io) * [http://skitch.com/](http://skitch.com/)* [http://getcloudapp.com/](http://getcloudapp.com/) * [http://awesomescreenshot.com/](http://awesomescreenshot.com/) * There is also a walkthrough guide here: [https://en.support.wordpress.com/make-a-screenshot/](https://en.support.wordpress.com/make-a-screenshot/) * Best regards, Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] How to collapse long description field in admin?](https://wordpress.org/support/topic/how-to-collapse-long-description-field-in-admin/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/how-to-collapse-long-description-field-in-admin/#post-16155642) * Yes, you can use this one: * ``` function add_inline_script() { global $post; if($post->post_type === "product" && $post->filter === "edit") { echo "\n"; } } add_action( 'admin_footer', 'add_inline_script', 0 ); ``` * Glad to hear you got it working the way you needed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] How to collapse long description field in admin?](https://wordpress.org/support/topic/how-to-collapse-long-description-field-in-admin/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/how-to-collapse-long-description-field-in-admin/#post-16155417) * Hi [@grayhunter](https://wordpress.org/support/users/grayhunter/), * Can you try this snippet and check if it works for you? It’ll append a button above the editor, which collapses the editor when clicked. And expands it when clicked again. * ``` function add_inline_script() { global $post; if($post->post_type === "product" && $post->filter === "edit") { echo "\n"; } } add_action( 'admin_footer', 'add_inline_script', 0 ); ``` * Let us know if it works! * Best regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] How to collapse long description field in admin?](https://wordpress.org/support/topic/how-to-collapse-long-description-field-in-admin/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/how-to-collapse-long-description-field-in-admin/#post-16153098) * Hi, * Thank you for your question and the screenshot, that is very helpful! * If I understood correctly, you want to limit the height of the product description editor area to a fixed height, because you want to easily reach the product price input by scrolling lesser. We’re happy to help you with this. * Can you please add the following snippet to your site and check your product administration page again? If you aren’t familiar with adding custom code to your site, [here is some information](https://woocommerce.com/posts/properly-add-woocommerce-custom-code/) as to how to do it. We recommend the free [Code Snippets](https://wordpress.org/plugins/insert-php/) method. * You can view the snippet here:  * ``` add_filter( 'tiny_mce_before_init', function( $settings ) { $screen = get_current_screen(); if ( $screen->is_block_editor() ) { return $settings; } if ( ! in_array( $screen->post_type, ['product'], true ) ) { return $settings; } $settings['height'] = '120'; $settings['autoresize_max_height'] = '120'; return $settings; } ); ``` * Let us know if it works! * Best regards, Taha - This reply was modified 3 years, 6 months ago by [tpaksu](https://wordpress.org/support/users/tpaksu/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] How to collapse long description field in admin?](https://wordpress.org/support/topic/how-to-collapse-long-description-field-in-admin/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/how-to-collapse-long-description-field-in-admin/#post-16152906) * Hi [@grayhunter](https://wordpress.org/support/users/grayhunter/), * Thank you for contacting WooCommerce! We’re happy to help you with this. * Could you please provide us with a screenshot so that we can see what you are describing? * If you don’t already have a screenshot service installed, here are a few free options: * * [https://snipboard.io](https://snipboard.io) * [http://skitch.com/](http://skitch.com/)* [http://getcloudapp.com/](http://getcloudapp.com/) * [http://awesomescreenshot.com/](http://awesomescreenshot.com/) * There is also a walkthrough guide here: [https://en.support.wordpress.com/make-a-screenshot/](https://en.support.wordpress.com/make-a-screenshot/) * Thanks! * Best regards, Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Can’t disable safe mode woo commerce](https://wordpress.org/support/topic/cant-disable-safe-mode-woo-commerce/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/cant-disable-safe-mode-woo-commerce/#post-16152716) * Hi Kirsty, * I realized that I mispronounced your name, sorry for that. * I’ve researched a bit more and found a possible answer for your problem, can you try disabling the new checkout experience by going to WP Admin > Payments > Settings and opening the dropdown menu by clicking the three dots like shown here: [https://d.pr/i/01Wp7w](https://d.pr/i/01Wp7w) * Then save the settings. You can re-enable the new checkout experience after this and you should still be able to save all the settings as expected. * Do let us know how that goes! * Best regards, Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Can’t disable safe mode woo commerce](https://wordpress.org/support/topic/cant-disable-safe-mode-woo-commerce/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/cant-disable-safe-mode-woo-commerce/#post-16152089) * Hi Kirsten, * Thanks for sending the video, it helped me understand that you’re trying to disable the dev mode of the payments. * Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Best regards, Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Can’t disable safe mode woo commerce](https://wordpress.org/support/topic/cant-disable-safe-mode-woo-commerce/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/cant-disable-safe-mode-woo-commerce/#post-16151848) * Hello [@housesittingtravellers](https://wordpress.org/support/users/housesittingtravellers/), * Can you clarify what you mean by “disabling safe mode”? Or better, can you share the screenshot of the place that you’re trying to disable it? * Best regards. Taha * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Can’t update product using REST API](https://wordpress.org/support/topic/cant-update-product-using-rest-api/) * [tpaksu](https://wordpress.org/support/users/tpaksu/) * (@tpaksu) * [3 years, 6 months ago](https://wordpress.org/support/topic/cant-update-product-using-rest-api/page/2/#post-16151822) * Hi [@barotoardi](https://wordpress.org/support/users/barotoardi/), * Can you try the answer that [@chasky](https://wordpress.org/support/users/chasky/) wrote about adding the `Content-type: application/json` header to your Postman request on your old host? I believe what you achieved with using CURL also can be achieved by using Postman, since the curl command you shared does contain that specific header. * Best regards. Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/users/tpaksu/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/tpaksu/replies/page/2/?output_format=md)