Todd Lahman

Hi @uogecko,

Which version of Taxify and WooCommerce are you using? On the Taxify settings screen at the top left it will display the versions. Here is what I see:

Taxify version: 1.2.8.1
WooCommerce version 3.5.3

There are only two settings you need to configure:

1. A checkbox for Enable Taxify tax calculations
2. The Taxify API Key

Then click Save changes.

The settings are saved through WooCommerce settings API. I just tested, and had zero issues. I also tested the tax calculations for logged in and non-logged in customers on the frontend, and still saw no issues. I couldn’t find any issues at all. It appears you may have other issues unrelated to the plugin. If you provided more detail, I might be able to help more. Perhaps switching themes and disabling all other plugins besides WooCommerce and Taxify to see if the issues you describe are remedied.

Hi @hrvbaby25,

Sorry for not responding to your support request. We don’t do any support here. Please go to http://support.taxify.co/, and if your topic is not listed, please give Taxify a call.

If you haven’t already, be sure to check that your API Key has been entered on the settings page, and that it has been verified, as shown the screenshot below.

https://s.w.org/plugins/taxify-for-woocommerce/screenshot-1.png?r=1519664

I will mark this as resolved, since support isn’t handled here.

Hi Mark,

We responded to your support tickets 5 times each. In fact, we even cc’d the contact emails found on http://www.bronyland.com/, to try to ensure you would receive them. Our email servers use SPF and DKIM to guarantee our support email won’t land in your spam folder. We also use Zendesk for support. Our email is not getting to you it appears, because there is something wrong with your email setup. Send us another support request, but use a Gmail account, so you will receive our response, since your email is broken. We even went so far as to fill out a contact form on http://www.bronyland.com/ to explain your email problem, but we never received a response from you. We are not ignoring your support requests.

From your first support request the error messages indicate your options table in your database is corrupted. Please get support from your web host to fix this problem, as it is not related to Simple Comments. We’d be happy to assist you, but you must use an email address that allows us to respond.

Kind regards,

Todd Lahman

I just want to make one thing very clear. Solving problems, and user experience of my paid software, is all that matters to me. Simple Comments has solved the problems of blocking spambots and hackbots that thousands of other plugins could not, so I am very proud I could make that contribution, albeit the time was not free to develop that solution, and obtaining that solution comes at a small but fair price. Opinions about how I encourage users of Spam Free WordPress to upgrade to a better solution also don’t matter to me, just that my paying customers are satisfied with the solution I have provided for their benefit. Here is an example of real problems that concern me every day, which make the pettiness on WordPress.org meaningless:

http://youtu.be/-5wpm-gesOY

Spam Free WordPress isn’t a commercial solution, so if you’re getting targeted by spambots you need something a lot stronger, like Simple Comments. I’ve provided a 10% off Coupon Code WPSFW. Your time is a lot more valuable than dealing with spam every day, or taking the time to write a negative review rather than solving your issue.

As for the commercial strength paid plugin Simple Comments, just read the reviews:

[ Link deleted, please keep the reviews to this plugin and NOT your commercial one. ]

Hi Massoft,

Each subdomain requires its own activation license, so you would need 6 blog activations. If you purchase a 5 blog activation package, I will setup your account for 6 total, so don’t have to buy the more expensive package just to add one more.

If you have any other questions before your purchase please go to [ link to commercial product shop page redacted ], and click on the Product Enquiry tab/link. That will open up a form to submit questions about the product.