Title: Tim S's Replies | WordPress.org --- # Tim S [ ](https://wordpress.org/support/users/tim-s/) * [Profile](https://wordpress.org/support/users/tim-s/) * [Topics Started](https://wordpress.org/support/users/tim-s/topics/) * [Replies Created](https://wordpress.org/support/users/tim-s/replies/) * [Reviews Written](https://wordpress.org/support/users/tim-s/reviews/) * [Topics Replied To](https://wordpress.org/support/users/tim-s/replied-to/) * [Engagements](https://wordpress.org/support/users/tim-s/engagements/) * [Favorites](https://wordpress.org/support/users/tim-s/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 1,002 total) 1 [2](https://wordpress.org/support/users/tim-s/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/tim-s/replies/page/3/?output_format=md) … [65](https://wordpress.org/support/users/tim-s/replies/page/65/?output_format=md) [66](https://wordpress.org/support/users/tim-s/replies/page/66/?output_format=md) [67](https://wordpress.org/support/users/tim-s/replies/page/67/?output_format=md) [→](https://wordpress.org/support/users/tim-s/replies/page/2/?output_format=md) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Option for allowing comments only for specific visitors](https://wordpress.org/support/topic/option-for-allowing-comments-only-for-specific-visitors/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [7 years, 4 months ago](https://wordpress.org/support/topic/option-for-allowing-comments-only-for-specific-visitors/#post-11044842) * I’d suggest setting up custom user roles. In theory, the user who is allowed to comment would be in one group (where commenting is permitted). All other users would be in another user roles where commenting is NOT allowed. There’s plenty of plugin that allow you to define custom user groups/roles. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [File names and locations?](https://wordpress.org/support/topic/file-names-and-locations/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [7 years, 4 months ago](https://wordpress.org/support/topic/file-names-and-locations/#post-11044812) * Yes, each site will have a wp-config.php file which will contain the DB name and login credentials. You should be able to access the DB using that. However, it may be easier to grab a plugin that is designed for backup/migration and use that so each website owner can export their own data. Look at the Jetpack plugin: * [Jetpack Backup and Migration](https://jetpack.com/features/security/site-restore-and-migrations/?utm_source=google&utm_campaign=G_Search_Jetpackcom_WordPress_Migration_Desktop_US_x&utm_medium=cpc&utm_term=wordpress%20migration%20plugin&creative=222417911919&campaignid=644393647&utm_content=31499291534&matchtype=e&device=c&network=g&gclid=Cj0KCQiA37HhBRC8ARIsAPWoO0wDNJvFUdt1P1O4EoVTxtiRxMecG218ls4mykIyInAZ2sTn9ZvIYh0aArbaEALw_wcB) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [My website’s wp-json links to invalid link](https://wordpress.org/support/topic/my-websites-wp-json-links-to-invalid-link/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/my-websites-wp-json-links-to-invalid-link/#post-9323588) * So when I visited your website it took a long time to load. I’m not seeing any 404’s on your website. Have you fixed the issue? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [background image is stripped](https://wordpress.org/support/topic/background-image-is-stripped/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/background-image-is-stripped/#post-9323585) * Can you provide a link so we can see your website? Also, if you are using Happenstance by TT Themes, his website says the themes are no longer supported which in the future could be an issue. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Problem with Videos (Youtube etc) after migration](https://wordpress.org/support/topic/problem-with-videos-youtube-etc-after-migration-2/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/problem-with-videos-youtube-etc-after-migration-2/#post-9323564) * So after the migration, have you removed a YouTub video and then re-added the URL? I’d suggest testing what happens when you remove it and re-add it. The video should “just show up” in WordPress. There’s been a lot of development in the oEmbed functionality to make this happen. If it works after to re-add it, it sounds as if something during your migration process changed. Here’s the link to learn more about oEmbed. [https://codex.wordpress.org/Embeds](https://codex.wordpress.org/Embeds) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Changed permalinks and now woocommerce isn’t working](https://wordpress.org/support/topic/changed-permalinks-and-now-woocommerce-isnt-working/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/changed-permalinks-and-now-woocommerce-isnt-working/#post-9323544) * I’m not sure how you set up the permalinks for your woo store, but I’d say you may want to review the Woocommerce page on Permalinks and see if that helps! [https://docs.woocommerce.com/document/permalinks/#section-2](https://docs.woocommerce.com/document/permalinks/#section-2) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [500 or 503 Error](https://wordpress.org/support/topic/500-or-503-error/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/500-or-503-error/#post-9323488) * So the issue is, you have too many connections to the database. This is often caused by connections being left open and not being closed properly. This could be a theme issue as well as a plugin issue. You may want to use something like [Debug Bar](https://wordpress.org/plugins/debug-bar/) so you can watch the database queries running and determine if you have slow, long running queries. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Image size issue](https://wordpress.org/support/topic/image-size-issue-11/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/image-size-issue-11/#post-9323481) * Hi Laura, I went to your website to look at the issue. It appears that the rest of your icons are set to 46×46 pixels and the Pinterest logo is set to 60×60 which is why it looks the way it does. When I looked at the images themselves being used, the other icons were sized at 46 pixels.[http://beautybestfriend.com/wp-content/uploads/2013/06/BBF-Facebook46.png](http://beautybestfriend.com/wp-content/uploads/2013/06/BBF-Facebook46.png) * Is it possible that even though the container has specified the 60 pixel size, you have originally sized the icons to 46 pixels? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Is it possible to delete all posts that contains dead image urls?](https://wordpress.org/support/topic/is-it-possible-to-delete-all-posts-that-contains-dead-image-urls/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/is-it-possible-to-delete-all-posts-that-contains-dead-image-urls/#post-9323454) * So, I think the only approach to this would be to find a crawler like SEO Spider and have it crawl the website. Then you would have a list of URLs that would have 404 errors for images on them. * Removing the post programmatically is another issue. You could export your posts into a spreadsheet and perform a vlookup against the spreadsheet from SEO Spider. * This would then give you a list of articles to delete but you now have the post_id( which SEO Spider won’t provide and the reason for using vlookup to compare spreadsheets). * Then it’s a simple SQL query to delete posts with those post_id numbers identified in the vlookup. While the process has a lot of steps it’s not terribly complex. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Weird Login Error](https://wordpress.org/support/topic/weird-login-error/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/weird-login-error/#post-9323444) * So, it sounds like you have a user permissions issue. I’d suggest logging into the WordPress database and looking at that particular user’s permissions. Also check any security or login plugins that are active and disable them one by one to determine if this is a plugin issue. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Access from outside LAN what permissions am I not setting](https://wordpress.org/support/topic/access-from-outside-lan-what-permissions-am-i-not-setting/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/access-from-outside-lan-what-permissions-am-i-not-setting/#post-9323431) * Hi Andy, * Do you have a URL so we can see the issue and attempt to replicate it? We can help you troubleshoot this if we can see the “outside the lan” URL. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Post updating 4.8, Site Working, unable to access admin](https://wordpress.org/support/topic/post-updating-4-8-site-working-unable-to-access-admin/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [8 years, 10 months ago](https://wordpress.org/support/topic/post-updating-4-8-site-working-unable-to-access-admin/#post-9323428) * Try increasing your PHP memory limit and see if that helps. [Increasing your PHP limit ](https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [WordPress.WordPressOrgXMLRPC ApiError error 1](https://wordpress.org/support/topic/need-error-help-wordpress-wordpressorgxmlrpc-apierror-error-1/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [9 years, 2 months ago](https://wordpress.org/support/topic/need-error-help-wordpress-wordpressorgxmlrpc-apierror-error-1/#post-8818222) * I’m having the same issue and it just started with a client of mine. It’s worked fine up until about an hour ago and now doesn’t. Nothing has changed on the server. Anyone have any ideas what would cause this? * unable to sync the operation couldn’t be completed (wordpress.wordpressorg XMLRPCApi Error Error 1.) * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [Third Level Menu to Boldgrid-Linx theme](https://wordpress.org/support/topic/third-level-menu-to-boldgrid-linx-theme/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [10 years, 3 months ago](https://wordpress.org/support/topic/third-level-menu-to-boldgrid-linx-theme/#post-6970532) * Hi Alabaster_Raven, my name is Tim with the Customer Community team for BoldGrid. Please feel to reach out to me if you still need assistance. You can also reach out to the InMotion Hosting support department 24/7 for help with BoldGrid. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Digital download e store for Bold Grid](https://wordpress.org/support/topic/digital-download-e-store-for-bold-grid/) * [Tim S](https://wordpress.org/support/users/tim-s/) * (@tim-s) * [10 years, 3 months ago](https://wordpress.org/support/topic/digital-download-e-store-for-bold-grid/#post-6893482) * Hi gcodom, my name is Tim S with the Customer Community department with InMotion Hosting. BoldGrid is our plugin and we’re happy to help you in any way we can. Also, our Support Department is equipped to support any questions about BoldGrid you may have. Please feel free to reach out to me anytime as well. 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