Title: thuyntc's Replies | WordPress.org --- # thuyntc [ ](https://wordpress.org/support/users/thuyntc/) * [Profile](https://wordpress.org/support/users/thuyntc/) * [Topics Started](https://wordpress.org/support/users/thuyntc/topics/) * [Replies Created](https://wordpress.org/support/users/thuyntc/replies/) * [Reviews Written](https://wordpress.org/support/users/thuyntc/reviews/) * [Topics Replied To](https://wordpress.org/support/users/thuyntc/replied-to/) * [Engagements](https://wordpress.org/support/users/thuyntc/engagements/) * [Favorites](https://wordpress.org/support/users/thuyntc/favorites/) Search replies: ## Forum Replies Created Viewing 6 replies - 1 through 6 (of 6 total) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WP Duplicate Page] great support experience](https://wordpress.org/support/topic/unacceptable-cross-selling/) * Plugin Support [thuyntc](https://wordpress.org/support/users/thuyntc/) * (@thuyntc) * [5 days, 9 hours ago](https://wordpress.org/support/topic/unacceptable-cross-selling/#post-18926769) * Hi [@volkerforster](https://wordpress.org/support/users/volkerforster/) 👋 * we have shipped the new version with a confirmation dialog, along with the option to dismiss the whole column. * We hope this change addresses your concern. And we’d be grateful if you update your rating at your convenience. * Best, * Thuy Nguyen * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WP Duplicate Page] great support experience](https://wordpress.org/support/topic/unacceptable-cross-selling/) * Plugin Support [thuyntc](https://wordpress.org/support/users/thuyntc/) * (@thuyntc) * [5 days, 19 hours ago](https://wordpress.org/support/topic/unacceptable-cross-selling/#post-18926015) * Good day [@volkerforster](https://wordpress.org/support/users/volkerforster/) * thank you for taking the time to share your honest feedback! * First, I sincerely apologize that the recommendation has caused confusion on your dashboard. * **To clarify how it currently works:** - The plugin adds a suggestion column for YayMail within the WooCommerce email settings area. - The column header includes a tooltip that states: “This will install the YayMail plugin from WordPress.org.” - The installation follows the same process as clicking “Install Now” from the Plugins → Add New screen. The difference is that it didn’t redirect the user to the Plugins screen after installed. * That said, we now see that this can still feel like a background action. And, we completely understand your concern: “Authorized” should feel transparent. * **Based on your feedback, here’s what we’re actively working on:** 1. Adding a clear confirmation dialog before any installation begins, “Are you sure you want to install and activate YayMail?” This will remove any doubt about what happens next. 2. Rethinking the placement and behaviour of recommendations. We’ve noticed that WooCommerce itself (under WooCommerce → Settings → Emails) includes suggestions like WP Mail Logging Plugin, but those only link out externally. We’re considering a similar non‑intrusive approach to avoid any unexpected actions altogether. * As a free plugin, we do include thoughtful recommendations for other useful free plugins from the WP repository, but we agree those should never feel like hidden actions. Your feedback is helping us make that line much clearer. Thank you. * Best regards, * Thuy Nguyen * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Notibar - Notification Bar for WordPress] Notibar 3.1.0 – cannot dismiss migration notice](https://wordpress.org/support/topic/notibar-3-1-0-cannot-dismiss-migration-notice/) * Plugin Support [thuyntc](https://wordpress.org/support/users/thuyntc/) * (@thuyntc) * [1 week, 2 days ago](https://wordpress.org/support/topic/notibar-3-1-0-cannot-dismiss-migration-notice/#post-18923229) * Hi [@piit79](https://wordpress.org/support/users/piit79/) 👋 * Thank you for the detailed report! * The dismiss button was injected into the DOM by WordPress’s own JavaScript after page load, which is why the event listener wasn’t attaching correctly. * We’ve addressed the issue and shipped a fix for it. The selector (`button.notice- dismiss`) has also been corrected. * Could you take a look and confirm the fix? Really appreciate the thorough writeup! * Best, Thuy Nguyen * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FileBird - WordPress Media Library Folders & File Manager] Exaggerated advertising for your plugin](https://wordpress.org/support/topic/exaggerated-advertising-for-your-plugin/) * Plugin Support [thuyntc](https://wordpress.org/support/users/thuyntc/) * (@thuyntc) * [1 week, 3 days ago](https://wordpress.org/support/topic/exaggerated-advertising-for-your-plugin/#post-18922183) * Hi, * Thanks for the honest feedback. * I’m sorry for the frustration our recent update caused. While we designed those notices with the best intentions to suggest plugins that might help your workflow, somehow we made the dashboard feel exaggerated. * I’ve noted your feedback, and I’m going to discuss this with my team to make sure we find a less intrusive way in future updates. * Meanwhile, you can dismiss the banner with just one click and it should not continue bothering you anymore. * Kind regards, * Thuy Nguyen * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WP Duplicate Page] Works fine but shows ads](https://wordpress.org/support/topic/works-fine-but-shows-ads/) * Plugin Support [thuyntc](https://wordpress.org/support/users/thuyntc/) * (@thuyntc) * [1 week, 4 days ago](https://wordpress.org/support/topic/works-fine-but-shows-ads/#post-18920947) * Hi, * Thanks for the feedback. I’m sorry that the recommendations didn’t hit the mark for you. * We include these suggestions to help WP users discover tools that complement our plugins, but I hear your point about wanting more transparency. I’ve shared your note with our development team so we can look into making these clearer in future updates. * Thanks for helping us improve. * Best, Thuy | NinjaTeam * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FileBird - WordPress Media Library Folders & File Manager] Merge User Folders](https://wordpress.org/support/topic/merge-user-folders/) * Plugin Support [thuyntc](https://wordpress.org/support/users/thuyntc/) * (@thuyntc) * [2 years, 7 months ago](https://wordpress.org/support/topic/merge-user-folders/#post-17151956) * [@michael-divine](https://wordpress.org/support/users/michael-divine/), it can be modified through the .csv export file. * Go to Settings > FileBird > Import/Export, click Export and download the whole folder structure. * In the .csv, under “created_by” column, set all the values to 0. Save the file and import it. * It seems they define it as: 1 → first user (aka admin), 2 → second user, and so on. Number 0 → universal user. Viewing 6 replies - 1 through 6 (of 6 total)