Title: Daisy's Replies | WordPress.org --- # Daisy [ ](https://wordpress.org/support/users/thutt/) * [Profile](https://wordpress.org/support/users/thutt/) * [Topics Started](https://wordpress.org/support/users/thutt/topics/) * [Replies Created](https://wordpress.org/support/users/thutt/replies/) * [Reviews Written](https://wordpress.org/support/users/thutt/reviews/) * [Topics Replied To](https://wordpress.org/support/users/thutt/replied-to/) * [Engagements](https://wordpress.org/support/users/thutt/engagements/) * [Favorites](https://wordpress.org/support/users/thutt/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/users/thutt/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/thutt/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[FileBird - WordPress Media Library Folders & File Manager] Useless if you’re using Woocommerce](https://wordpress.org/support/topic/useless-if-youre-using-gutenberg-woocommerce/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [7 months, 1 week ago](https://wordpress.org/support/topic/useless-if-youre-using-gutenberg-woocommerce/#post-18708696) * Hi [@rinart73](https://wordpress.org/support/users/rinart73/) , * Thank you so much for taking the time to check again and update your feedback, we really appreciate it. * Some features like “Product image” and “Product gallery” folder support are indeed available in the Pro version only. However, we’d be more than happy to assist you directly to make sure FileBird works smoothly with your WooCommerce setup. * Please reach out to us at ninjateam.org/support, where our live support team can help you troubleshoot and ensure full compatibility. * If you feel we’ve earned it after this, we’d be deeply grateful if you could consider updating your rating, it really means a lot to us and helps our small team keep improving FileBird for everyone ❤️. Best Regards,Daisy * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[FileBird - WordPress Media Library Folders & File Manager] Useless if you’re using Woocommerce](https://wordpress.org/support/topic/useless-if-youre-using-gutenberg-woocommerce/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [7 months, 1 week ago](https://wordpress.org/support/topic/useless-if-youre-using-gutenberg-woocommerce/#post-18708683) * Hi [@rinart73](https://wordpress.org/support/users/rinart73/) , * We’re truly sorry to hear about your disappointing experience. * Please note that the free version of FileBird does work with Gutenberg /WooCommerce. We completely understand how frustrating it can be when things don’t seem to work as expected, and we’d really appreciate the chance to look into this for you. * Our support team is always ready to help. If you could please contact us at ninjateam. org/support, we’ll be more than happy to investigate the issue and make sure everything runs smoothly for you. * Your experience means a lot to us, and we truly appreciate your patience, understanding, and for giving FileBird a try Best Regards,Daisy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Chat App] Floating widget display issue in WP Admin](https://wordpress.org/support/topic/floating-widget-display-issue-in-wp-admin/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/floating-widget-display-issue-in-wp-admin/#post-18702039) * Hi [@freddygustavsson](https://wordpress.org/support/users/freddygustavsson/), * In this case, please reach out to our technical team via [ninjateam.org/support](https://ninjateam.org/support). We’ll send you the fixed version for this issue. * Thank you, * Daisy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Duplicate Page] Easier Copy directly from post edit](https://wordpress.org/support/topic/easier-copy-directly-from-post-edit/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/easier-copy-directly-from-post-edit/#post-18699140) * Hi [@buddyholi](https://wordpress.org/support/users/buddyholi/) We hope you are doing well and healthy. * We’d like to inform you that we’ve released a new version, which includes a feature that redirects you to the edit page/post after clicking Copy. Please update and test it again. * If you need any further help, please do not hesitate to contact us. * Best regards! Daisy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Duplicate Page] Easier Copy directly from post edit](https://wordpress.org/support/topic/easier-copy-directly-from-post-edit/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [8 months ago](https://wordpress.org/support/topic/easier-copy-directly-from-post-edit/#post-18683091) * Hi [@buddyholi](https://wordpress.org/support/users/buddyholi/) , Thanks so much for your suggestion! That’s a great idea — we’ll definitely consider adding this feature. Once it’s implemented and included in a new release, I’ll let you know right away.Best Regard,Daisy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[File Manager Pro - Filester] How to preview .webp?](https://wordpress.org/support/topic/how-to-preview-webp/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [8 months ago](https://wordpress.org/support/topic/how-to-preview-webp/#post-18683000) * Hi [@aholtz](https://wordpress.org/support/users/aholtz/) , May I ask you which file would you like to view with .webp?Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FileBird - WordPress Media Library Folders & File Manager] Selecting a new product image shows the incorrect folder](https://wordpress.org/support/topic/selecting-a-new-product-image-shows-the-incorrect-folder/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [8 months ago](https://wordpress.org/support/topic/selecting-a-new-product-image-shows-the-incorrect-folder/#post-18682998) * Hi [@avagp](https://wordpress.org/support/users/avagp/) , I checked, and it works well on my site. Please reach our technical team to help you check it: ninjateam. org/support * _Kind regards,_ * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[File Manager Pro - Filester] How to preview .webp?](https://wordpress.org/support/topic/how-to-preview-webp/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [8 months ago](https://wordpress.org/support/topic/how-to-preview-webp/#post-18682989) * Hi [@aholtz](https://wordpress.org/support/users/aholtz/) , Thanks for coming today. * Please allow me to check this with our technical team, and I will get back to you as soon as possible. * Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YayMail - WooCommerce Email Customizer] Mobile View](https://wordpress.org/support/topic/mobile-view-158/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [8 months ago](https://wordpress.org/support/topic/mobile-view-158/#post-18682981) * Hi [@krasimirignatov](https://wordpress.org/support/users/krasimirignatov/) , Please try the CSS below: * `@media screen and (max-width: 600px) { .yaymail-template-content-container { width: 100% !important; } .yaymail-template-content-container .yaymail-element__content{ padding: 8px 15px !important; } .yaymail-template-content-container .yaymail- billing-address-column, .yaymail-template-content-container .yaymail-shipping- address-column { display: block !important; width: 100% !important; } .yaymail- template-content-container .yaymail-shipping-address-column { margin-top: 15px;}. yaymail-template-content-container .yaymail_item_product_title { min-width: 120px; width: 100%; } }` * Thank you, * Daisy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YaySMTP and Email Logs: Amazon SES, SendGrid, Outlook, Mailgun, Brevo, Google and Any SMTP Service] YaySMTP Loading chart.js for all admin pages.](https://wordpress.org/support/topic/yaysmtp-loading-chart-js-for-all-admin-pages/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [8 months ago](https://wordpress.org/support/topic/yaysmtp-loading-chart-js-for-all-admin-pages/#post-18679753) * Hi [@sixplusonemedia](https://wordpress.org/support/users/sixplusonemedia/), * Thank you so much for reporting the issue and for using our plugin! We’ve just released a new version — YaySMTP 2.6.10 — which includes a fix for this problem. * Please update to the latest version and let us know if everything works smoothly for you. * Best Regard, * Daisy * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[FileBird - WordPress Media Library Folders & File Manager] Stopped Working](https://wordpress.org/support/topic/stopped-working-523/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [8 months ago](https://wordpress.org/support/topic/stopped-working-523/#post-18678253) * Hi [@kittyflynn](https://wordpress.org/support/users/kittyflynn/), We’re really sorry to hear about your experience — that definitely shouldn’t have happened. The folder disappearing issue might have been caused by a temporary caching or sync problem, and we’d be happy to help you resolve it if you’re open to giving it another try.Regarding folder visibility in the free version, it’s actually available in the Lite version. However, if you don’t see the folders, it might be because you’re adding images through a page builder — in that case, folder visibility is indeed only available in the Pro version. We really appreciate if you could understand this situation and consider changing your review rating. Positive reviews are crucial for our business, and your updated feedback would greatly help us in serving you and other customers better in the future. * Please do not hesitate to contact us if you need help via ninjateam.org/support, you can choose a live chat option to get fast support. * Wish you a great day ahead. * Best regards, Daisy - This reply was modified 8 months ago by [Daisy](https://wordpress.org/support/users/thutt/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[File Manager Pro - Filester] Viewing one or more folders.](https://wordpress.org/support/topic/viewing-one-or-more-folders/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [11 months, 4 weeks ago](https://wordpress.org/support/topic/viewing-one-or-more-folders/#post-18523652) * Hi [@gigamanlt](https://wordpress.org/support/users/gigamanlt/) , Thanks for your patient. 1. Can you share multiple folders (e.g. folder A and folder B)? * -> Not directly. However, there are some workarounds: - Move both folders `A` and `B` into a **common parent folder**, such as: - Then set `/wp-content/uploads/shared/` as the root folder for that user or role. - This way, the user can see both folders inside the shared directory. * 2. About the “Enter the paths of the folders or files you want to hide” setting: - > This option is meant for **hiding** specific folders or files within the defined root folder. It doesn’t allow you to **add access** to multiple unrelated folders( like `/A` and `/B` separately if they are in different paths).If you forget to hide a folder, and it’s inside the user’s root directory, they may be able to access it. So be careful with folder structure and permissions.3. Is it possible to insert only the folders to be displayed to a specific user role?-> No, we do not support itThank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FileBird - WordPress Media Library Folders & File Manager] Uploading media via forms](https://wordpress.org/support/topic/uploading-media-via-forms/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [1 year, 2 months ago](https://wordpress.org/support/topic/uploading-media-via-forms/#post-18392901) * Hi [@kokichi](https://wordpress.org/support/users/kokichi/) , * Please suggest support for it here: [https://feedbo.io/board/filebird/](https://feedbo.io/board/filebird/) Thank you so much! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FileBird - WordPress Media Library Folders & File Manager] Uploading media via forms](https://wordpress.org/support/topic/uploading-media-via-forms/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [1 year, 2 months ago](https://wordpress.org/support/topic/uploading-media-via-forms/#post-18392867) * Hi [@kokichi](https://wordpress.org/support/users/kokichi/), Thank you for your interest in our products. Unfortunately, FileBird does not currently support uploading media to a folder via a form.You can check out it here: [https://ninjateam.gitbook.io/filebird](https://ninjateam.gitbook.io/filebird) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YayPricing - WooCommerce Dynamic Pricing & Discounts] Double Price Table](https://wordpress.org/support/topic/double-price-table/) * [Daisy](https://wordpress.org/support/users/thutt/) * (@thutt) * [1 year, 2 months ago](https://wordpress.org/support/topic/double-price-table/#post-18392866) * Hi [@buttonwerkstatt](https://wordpress.org/support/users/buttonwerkstatt/) You’re welcome! Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/users/thutt/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/thutt/replies/page/2/?output_format=md)