Title: thomas80's Replies | WordPress.org --- # thomas80 [ ](https://wordpress.org/support/users/thomas80/) * [Profile](https://wordpress.org/support/users/thomas80/) * [Topics Started](https://wordpress.org/support/users/thomas80/topics/) * [Replies Created](https://wordpress.org/support/users/thomas80/replies/) * [Reviews Written](https://wordpress.org/support/users/thomas80/reviews/) * [Topics Replied To](https://wordpress.org/support/users/thomas80/replied-to/) * [Engagements](https://wordpress.org/support/users/thomas80/engagements/) * [Favorites](https://wordpress.org/support/users/thomas80/favorites/) Search replies: ## Forum Replies Created Viewing 6 replies - 1 through 6 (of 6 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Kadence WooCommerce Email Designer] no content in e-mails / no preview](https://wordpress.org/support/topic/no-content-in-e-mails-no-preview/) * Thread Starter [thomas80](https://wordpress.org/support/users/thomas80/) * (@thomas80) * [6 months, 4 weeks ago](https://wordpress.org/support/topic/no-content-in-e-mails-no-preview/#post-18672828) * Dear [@karlalevelup](https://wordpress.org/support/users/karlalevelup/): I could check this, there are not PHP Errors on the page. Still not showing the main content, only header and footer are visible. * ![](https://wordpress.org/721af2d8-eb86-4256-9d99-d6d4f6fc0ef6) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Kadence WooCommerce Email Designer] no content in e-mails / no preview](https://wordpress.org/support/topic/no-content-in-e-mails-no-preview/) * Thread Starter [thomas80](https://wordpress.org/support/users/thomas80/) * (@thomas80) * [7 months ago](https://wordpress.org/support/topic/no-content-in-e-mails-no-preview/#post-18672795) * Hi [@karlalevelup](https://wordpress.org/support/users/karlalevelup/) – problem not yet reseolved, but I will work on your proposal today. I’ll get back to you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[wallee] Fatal error](https://wordpress.org/support/topic/fatal-error-4742/) * [thomas80](https://wordpress.org/support/users/thomas80/) * (@thomas80) * [1 year, 6 months ago](https://wordpress.org/support/topic/fatal-error-4742/#post-18069454) * Dear P. * After several updates, I got following answer from Wallee on 30.9.24: * — Danke für Ihre Geduld. Wir wurden soeben von unserer Entwicklung darüber informiert, dass der Fix in der neuesten Version des Moduls veröffentlicht wurde:[https://github.com/wallee-payment/woocommerce/releases](https://github.com/wallee-payment/woocommerce/releases) Falls Sie damit auf weitere Probleme stossen, dürfen Sie uns gerne darüber informieren. Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.Freundliche GrüsseAlex Amoroso— * However, I still do not trust 100%, so we did not reactivate the plugin. If I were you, I would try to upgrade to the latest version. On our site, it works as far as I can see well (but note: We do not get payments at the moment!) with the follwoing configuration: * Wallee plugin V. 3.3.0 Woocommerce V. 9.3.3The plugin Wallee has been tested up to WooCommerce 9.3.1 but you have installed the version 9.3.3 * Wish you good luck… * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[wallee] Fatal error](https://wordpress.org/support/topic/fatal-error-4742/) * [thomas80](https://wordpress.org/support/users/thomas80/) * (@thomas80) * [1 year, 7 months ago](https://wordpress.org/support/topic/fatal-error-4742/#post-18030549) * I got an answer from Wallee today, 23.9.2024, 11 AM: * **_German:_** Wir möchten uns für die Probleme mit dem Wallee WooCommerce Plugin entschuldigen.Der technische Error wurde durch die Version **3.1.3**, die ein„ Rollback“ zu einer älteren Pluginversion war, verursacht.Diese Version hat bei einigen Kunden zu Abstürzen im Webshop geführt, wodurch Zahlungen nicht mehr entgegengenommen werden konnten. Unsere Entwicklung arbeitet mit Hochdruck an der Lösung.Um weitere Probleme zu verhindern, werden wir heute alle Wallee 3.1. x Versionen von GitHub entfernen.**Wir geben unser Bestes, noch heute eine funktionierende Version bereitzustellen.** Wir entschuldigen uns nochmals für die Unannehmlichkeiten und danken Ihnen für Ihre Geduld. Wir werden alles daran setzen, dass solche Fehler in Zukunft vermieden werden.Sobald wir die Informationen über die neue Version erhalten, werden wir Sie sofort informieren.**_English:_**We would like to apologize for the problems with the Wallee WooCommerce plugin.The technical error was caused by version 3.1.3, which was a “rollback” to an older plugin version.This version led to crashes in the webshop for some customers, which meant that payments could no longer be accepted. Our development team is working hard to find a solution.To prevent further problems, we will remove all Wallee 3.1.x versions from GitHub today.**We will do our best to provide a working version today.** * We apologize again for the inconvenience and thank you for your patience. We will do everything we can to avoid such errors in the future. As soon as we receive information about the new version, we will inform you immediately. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[wallee] Fatal error](https://wordpress.org/support/topic/fatal-error-4742/) * [thomas80](https://wordpress.org/support/users/thomas80/) * (@thomas80) * [1 year, 7 months ago](https://wordpress.org/support/topic/fatal-error-4742/#post-18028846) * I did not try to roll-back, as I had severe Problems getting the page up and running again – So I just called the wallee support to check this problem. Fortunately I have 2 payment providers, so I could just switch over to the other… * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[wallee] Fatal error](https://wordpress.org/support/topic/fatal-error-4742/) * [thomas80](https://wordpress.org/support/users/thomas80/) * (@thomas80) * [1 year, 7 months ago](https://wordpress.org/support/topic/fatal-error-4742/#post-18028267) * Same here. I have an installation in a live system and a stage system: both showed fatal errors when updating. – from wallee V 3.1.2, – to wallee V3.1.3. * I deeinstalled wallee and tried to re-install the plugin again -> no change. * Needed to deactivate wallee with immediate effect. * called the support line today at 10:50 o’clock (UTC+2). They told me they will check the problem. - This reply was modified 1 year, 7 months ago by [thomas80](https://wordpress.org/support/users/thomas80/). Viewing 6 replies - 1 through 6 (of 6 total)