Title: Chris Whiteley's Replies | WordPress.org --- # Chris Whiteley [ ](https://wordpress.org/support/users/thewhite/) * [Profile](https://wordpress.org/support/users/thewhite/) * [Topics Started](https://wordpress.org/support/users/thewhite/topics/) * [Replies Created](https://wordpress.org/support/users/thewhite/replies/) * [Reviews Written](https://wordpress.org/support/users/thewhite/reviews/) * [Topics Replied To](https://wordpress.org/support/users/thewhite/replied-to/) * [Engagements](https://wordpress.org/support/users/thewhite/engagements/) * [Favorites](https://wordpress.org/support/users/thewhite/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/users/thewhite/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/thewhite/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPC Composite Products for WooCommerce] Price Not Updating with Subscriptions](https://wordpress.org/support/topic/price-not-updating-with-subscriptions/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [2 years, 3 months ago](https://wordpress.org/support/topic/price-not-updating-with-subscriptions/#post-17716262) * Thank you for your help. * I understand your comment about that the WPC Composite Products for WooCommerce may not be able to support using a combination of signup fee and subscription fee in the same item. * The plugin appears to support both the one time fee and the subscription fee when shown in the cart summary. * This leads me to ask why it cannot be supported on the single product page? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPC Composite Products for WooCommerce] Price Not Updating with Subscriptions](https://wordpress.org/support/topic/price-not-updating-with-subscriptions/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [2 years, 3 months ago](https://wordpress.org/support/topic/price-not-updating-with-subscriptions/#post-17714772) * _Which kind of subscription product you are using for your items?_ - WordPress Subscriptions by Woo - Simple subscription * _There’s no way to consider two prices at the same time for the same item with our plugin, unfortunately._ - I am only looking to consider 1 one price. The challenge is that I only want to consider the one off payment and not the subscription price. I have created a Loom video showing the issues that I am having. [https://www.loom.com/share/21d3917c4dbe40ce927d0b66fac710a5?sid=3863d8f7-3b07-4ef3-8faf-ccd9fb0245d0](https://www.loom.com/share/21d3917c4dbe40ce927d0b66fac710a5?sid=3863d8f7-3b07-4ef3-8faf-ccd9fb0245d0) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mailchimp for WooCommerce] Sending Woocommerce Cart Items As Merge Tags](https://wordpress.org/support/topic/sending-woocommerce-cart-items-as-merge-tags/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [3 years, 2 months ago](https://wordpress.org/support/topic/sending-woocommerce-cart-items-as-merge-tags/#post-16807570) * Thank you for your reply, I will review and start debugging as per your suggestions * Regarding your question about the $order object in the function: * > MailChimp_WooCommerce_Order: The $order object in your function is of type > MailChimp_WooCommerce_Order. Are you sure that the get_items() method is available > and returns the items in the expected format for this object? You might want > to check the API documentation or the object methods to verify this. If get_items() > is not a method on the MailChimp_WooCommerce_Order object, you will need to > retrieve the order items differently. * I am using the function provided here: [https://github.com/mailchimp/mc-woocommerce/wiki/Update-Merge-Tags-During-Order-Submissions](https://github.com/mailchimp/mc-woocommerce/wiki/Update-Merge-Tags-During-Order-Submissions) * The page shows you as having edited the page, so I am hoping that perhaps you may be able to let me know if the get_items is available in the $object in the MailChimp_WooCommerce_Order object Please do let me know. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Cannot Enter Proper Postal Code](https://wordpress.org/support/topic/cannot-enter-proper-postal-code/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [3 years, 12 months ago](https://wordpress.org/support/topic/cannot-enter-proper-postal-code/#post-15950966) * The store country is set to Canada and the billing field does state “Postal Code.” * I notice that the CC info is pulled from the postal code field, but it only populates the numbers, so if the entered postal code is V8R 4M3, then the CC Zip Code field shows 843. * Here is my system status: * ``` ### WordPress Environment ### WordPress address (URL): https://www.vancouverislanddrivingschool.com Site address (URL): https://www.vancouverislanddrivingschool.com WC Version: 6.8.0 REST API Version: ✔ 6.8.0 WC Blocks Version: ✔ 8.0.0 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.30 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.80.0 OpenSSL/1.1.1o SUHOSIN Installed: – MySQL Version: 5.7.26-29-log Max Upload Size: 100 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.8.0 WC Database Prefix: wp_f95b6yma9h_ Total Database Size: 11.76MB Database Data Size: 9.72MB Database Index Size: 2.04MB wp_f95b6yma9h_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_f95b6yma9h_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_f95b6yma9h_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_f95b6yma9h_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_f95b6yma9h_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_f95b6yma9h_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_f95b6yma9h_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_f95b6yma9h_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 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wp_f95b6yma9h_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_f95b6yma9h_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_f95b6yma9h_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_f95b6yma9h_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_f95b6yma9h_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_f95b6yma9h_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_f95b6yma9h_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_f95b6yma9h_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_f95b6yma9h_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_f95b6yma9h_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_f95b6yma9h_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_f95b6yma9h_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_f95b6yma9h_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_f95b6yma9h_yoast_indexable: Data: 0.05MB + Index: 0.08MB + Engine InnoDB wp_f95b6yma9h_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_f95b6yma9h_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_f95b6yma9h_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_f95b6yma9h_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 23 coblocks_pattern: 1 nav_menu_item: 10 page: 11 post: 1 product: 9 revision: 95 shop_order: 2 wp_block: 1 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (11) ### CoBlocks: by GoDaddy – 2.24.2 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 Redirection: by John Godley – 5.3.2 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.33 Spectra: by Brainstorm Force – 2.0.5 Plugin for Google Reviews: by RichPlugins – 2.2.1 WooCommerce Square: by WooCommerce – 3.1.0 WooCommerce: by Automattic – 6.8.0 (update to version 6.8.2 is available) Yoast SEO: by Team Yoast – 16.5 WP All Import Pro: by Soflyy – 4.7.6 WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.3 ### Inactive Plugins (2) ### Akismet Anti-Spam: by Automattic – 5.0 Gravity Forms: by Gravity Forms – 2.5.1 ### Dropin Plugins (2) ### db-error.php: db-error.php object-cache.php: APCu Object Cache ### Must Use Plugins (1) ### System Plugin: by – 4.35.0 ### Settings ### API Enabled: – Force SSL: – Currency: CAD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ ### WC Pages ### Shop base: #203 - /shop/ Cart: #204 - /cart/ Checkout: #205 - /checkout/ My account: #206 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Go Version: 1.6.5 Author URL: https://www.godaddy.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: go/woocommerce/cart/cart.php ### Square ### Environment: Production Tokenization Enabled: – Debug Mode: Off ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page Disabled Features: minified-js settings Daily Cron: ✔ Next scheduled: 2022-08-26 10:53:39 +00:00 Options: ✔ Notes: 11 Onboarding: completed ### Action Scheduler ### Complete: 52 Oldest: 2022-08-15 21:48:56 +0000 Newest: 2022-08-25 16:49:10 +0000 Pending: 3 Oldest: 2022-08-25 19:42:16 +0000 Newest: 2022-08-30 21:05:52 +0000 ### Status report information ### Generated at: 2022-08-25 19:43:48 +00:00 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[W3 Total Cache] W3 Total Cache Error Messages Troubleshooting](https://wordpress.org/support/topic/w3-total-cache-error-messages-troubleshooting/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [10 years, 1 month ago](https://wordpress.org/support/topic/w3-total-cache-error-messages-troubleshooting/#post-7534956) * Thank you for helping me. It is much appreciated! * I did not edit any of the W3TC plugin files. * I had a look at the directory and noticed that “/home/stressmarq/public_html/ wp-content/cache/db/000000/options_comments/” does not exist. * Do recommend that I manually create the folder then? * As for the `rmdir(/home/stressmarq/public_html/wp-content/cache/object/000000): Directory not empty` message, the folder is filled with a few hundred folders. What is your recommendation for those folders? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPSOLR - Elasticsearch and Solr search] Solr Pagination Count Issues](https://wordpress.org/support/topic/solr-pagination-count-issues/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [10 years, 4 months ago](https://wordpress.org/support/topic/solr-pagination-count-issues/#post-7255066) * I understand not supporting custom code, but can you let me know if I can use wp_query with the results? * or * Can you point me in a direction of how to customize the templates then? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPSOLR - Elasticsearch and Solr search] Solr Pagination Count Issues](https://wordpress.org/support/topic/solr-pagination-count-issues/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [10 years, 4 months ago](https://wordpress.org/support/topic/solr-pagination-count-issues/#post-7255062) * I reindexed all the data and it did not solve the issue. * I realized it might be an issue with how I have customized my search results page, so I ran a test using a simple index.php page and it showed all the results. * My challenge is that I need a customized search results page to show the Solr results. When I use wp_query to adjust how the search results are shown, this is when the pagination doesn’t line up with the number of results. * Here is an example on one of the wp_query I am using: * ``` $key = 's'; $current = $s; $paged = ( get_query_var('paged') ) ? get_query_var('paged') : 1; $args = array( //'posts_per_page' => '10', 'order' => 'ASC', 'orderby' => 'title', 'post_type' => 'ad_listing', 'paged' => $paged, $key => $current ``` * I realize that I could use the Solr search templates for showing the results, but the layout is heavily customized, and it shows a lot of custom fields. Can I use the wp_query with Solr to create a customized search results page?` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPSOLR - Elasticsearch and Solr search] Solr Pagination Count Issues](https://wordpress.org/support/topic/solr-pagination-count-issues/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [10 years, 4 months ago](https://wordpress.org/support/topic/solr-pagination-count-issues/#post-7255006) * Everything is set to show 10 posts per page. In the Solr settings, within General >Reading and within the Template page. * Is there any reason why would be showing double the number of pages needed for the search results? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Conditional Discounts for WooCommerce - A simple yet complete woocommerce dynamic pricing plugin] php Fatal error: Allowed memory size](https://wordpress.org/support/topic/php-fatal-error-allowed-memory-size-2/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [10 years, 7 months ago](https://wordpress.org/support/topic/php-fatal-error-allowed-memory-size-2/#post-6755022) * There are 10 products shown on each page. I am not using caching. * I can activate the plugin and send you a link if you would like to see it in action. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Conditional Discounts for WooCommerce - A simple yet complete woocommerce dynamic pricing plugin] php Fatal error: Allowed memory size](https://wordpress.org/support/topic/php-fatal-error-allowed-memory-size-2/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [10 years, 7 months ago](https://wordpress.org/support/topic/php-fatal-error-allowed-memory-size-2/#post-6755020) * Hello, * I moved to a VPS so that I could increase the memory size. I no longer receive the fatal memory error, but the product archive pages take a long time to load with the plugin active (500-700 seconds). * The site uses WPML and has 1500 products (750 split between 2 languages). * Can you please let me know of any other information needed to help troubleshoot this issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Events Manager - Calendar, Bookings, Tickets, and more!] Event Tags Hierarchical?](https://wordpress.org/support/topic/event-tags-hierarchical/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [10 years, 7 months ago](https://wordpress.org/support/topic/event-tags-hierarchical/#post-6977784) * I would like to change the tags for the events to be hierarchical (have descendants) like categories instead of not hierarchical like tags. * From: [https://codex.wordpress.org/Function_Reference/register_taxonomy](https://codex.wordpress.org/Function_Reference/register_taxonomy) * > Hierarchical taxonomies will have a list with checkboxes to select an existing > category in the taxonomy admin box on the post edit page (like default post > categories). Non-hierarchical taxonomies will just have an empty text field > to type-in taxonomy terms to associate with the post (like default post tags). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Events Manager - Calendar, Bookings, Tickets, and more!] Cannot Add Events](https://wordpress.org/support/topic/cannot-add-events-3/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [10 years, 7 months ago](https://wordpress.org/support/topic/cannot-add-events-3/#post-6963315) * I checked and it appeared that admin users were not able to add/edit events. I updated this and saved, but was presented with this error message: * “Cannot load events-manager-options.” * I reloaded the WP Dashboard and can now see the events as expected. * Is there any reason I would get that error message, or why the admin would suddenly stop having permissions to edit? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Add Taxes to Shipping Cost](https://wordpress.org/support/topic/add-taxes-to-shipping-cost/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [10 years, 11 months ago](https://wordpress.org/support/topic/add-taxes-to-shipping-cost/#post-6499935) * I solved my own problem. There is an option within each product to apply taxes to the shipping only. This option is only available after you have enabled taxes in the Woocommerce setttings (which I hadn’t done prior to starting this thread). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple add pages or posts] You do not have sufficient permissions to access this page.](https://wordpress.org/support/topic/you-do-not-have-sufficient-permissions-to-access-this-page-346/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [11 years, 2 months ago](https://wordpress.org/support/topic/you-do-not-have-sufficient-permissions-to-access-this-page-346/#post-6233965) * Thanks. I sent some details via the url. * Forum: [Hacks](https://wordpress.org/support/forum/plugins-and-hacks/hacks/) In reply to: [Query Custom Post Type By Category and Author](https://wordpress.org/support/topic/query-custom-post-type-by-category-and-author/) * Thread Starter [Chris Whiteley](https://wordpress.org/support/users/thewhite/) * (@thewhite) * [11 years, 4 months ago](https://wordpress.org/support/topic/query-custom-post-type-by-category-and-author/#post-6005668) * I may need to clarify: I need the query to show all post from all authors from a specific category as well I need to show all posts from a single specific author in that same query (regardless of category). * I listed the WP_Meta_Query as it has the option to use “‘relation’ => ‘OR’,” I had looked at this page but was not able to figure out how to query for my situation. 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