Title: Theme Freesia's Replies | WordPress.org --- # Theme Freesia [ ](https://wordpress.org/support/users/themefreesia/) * [Profile](https://wordpress.org/support/users/themefreesia/) * [Topics Started](https://wordpress.org/support/users/themefreesia/topics/) * [Replies Created](https://wordpress.org/support/users/themefreesia/replies/) * [Reviews Written](https://wordpress.org/support/users/themefreesia/reviews/) * [Topics Replied To](https://wordpress.org/support/users/themefreesia/replied-to/) * [Engagements](https://wordpress.org/support/users/themefreesia/engagements/) * [Favorites](https://wordpress.org/support/users/themefreesia/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 46 total) 1 [2](https://wordpress.org/support/users/themefreesia/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/themefreesia/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/themefreesia/replies/page/4/?output_format=md) [→](https://wordpress.org/support/users/themefreesia/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Photograph] No support](https://wordpress.org/support/topic/no-support-435/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [5 years, 4 months ago](https://wordpress.org/support/topic/no-support-435/#post-14011687) * Can you please let us know which js file is depricated? `jQuery 3.5.1 (jquery. min.js?ver=3.5.1)` is not for our theme. Its from the default WordPress. You can even check that js in our theme and you will not find it. * Please contact us using our contact form if we need to fix anything in our theme. You help is appreciated. We would love to update a new version if the js file needs to be updated. * Thank You Theme Freesia! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Photograph] No support](https://wordpress.org/support/topic/no-support-435/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [5 years, 4 months ago](https://wordpress.org/support/topic/no-support-435/#post-14010684) * Hi [@bonaldi](https://wordpress.org/support/users/bonaldi/) * Sorry there is no any issue with the current version of WordPress 5.6 to jQuery 3.5.1 * If you have any support related questions, feel free to use tickets which is completely free. We are active there every day. We are not active here in WordPress forums. * Thank you Theme Freesia! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Photograph] Nice theme!](https://wordpress.org/support/topic/if-you-are-not-happy-no-refund/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [6 years, 1 month ago](https://wordpress.org/support/topic/if-you-are-not-happy-no-refund/#post-12776936) * Thank you for your feedback * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Photograph] Nice theme!](https://wordpress.org/support/topic/if-you-are-not-happy-no-refund/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [6 years, 1 month ago](https://wordpress.org/support/topic/if-you-are-not-happy-no-refund/#post-12774945) * [@jdembowski](https://wordpress.org/support/users/jdembowski/), * We already refunded your price. If you don’t like our theme then the decision should be made before purchasing the product. You should let us know what you want to achieve using our theme. After purchase is made, and without let us knowing the reason, just asking a refund with no reason, yes, we refused to refund your price but after seeing that you already used some other theme then we made a mind to refund your price and we did it. * Thank you * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Idyllic] Great theme!](https://wordpress.org/support/topic/causing-an-http-error-500-2/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [6 years, 7 months ago](https://wordpress.org/support/topic/causing-an-http-error-500-2/#post-12070858) * Hi [@keidla](https://wordpress.org/support/users/keidla/) * Sorry to hear that you got an http 500 error. This error is not related to theme. The theme file is only inside wp-content/themes/ * If you have fixed your issues after overwriting files wp-includes and wp-admin then its not related to theme. It’s related to some core file that you have have edited. The theme doesn’t have to do anything with wp-includes and wp-admin file. * Even you can ask anyone about this issues. Please don’t give us a bad rating unknowingly. Please review your rating once again. If you have any issues related to theme then don’t hesitate to contact us via our [Ticket Forum](https://tickets.themefreesia.com) * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[ShoppingCart] Dropdown Menu on mobile](https://wordpress.org/support/topic/dropdown-menu-on-mobile-4/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [7 years, 1 month ago](https://wordpress.org/support/topic/dropdown-menu-on-mobile-4/#post-11480256) * [@janniku](https://wordpress.org/support/users/janniku/) * Thanks for the bug. This issue will be fixed in new version 1.0.4 which will be released within few days. Stay connected with us. * Regards, Theme Freesia! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Cocktail] Deletes pages](https://wordpress.org/support/topic/deletes-pages/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [7 years, 4 months ago](https://wordpress.org/support/topic/deletes-pages/#post-11115246) * [@catster13](https://wordpress.org/support/users/catster13/) * Sorry to hear that you got an issue **BUT** there is no any issue in Cocktail Theme. The Cocktail theme was updated near about a month ago with no major release. I don’t think no any theme can delete a page. Anyways We appreciate your review. * Thank you! * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Photograph] How to remove sidebar to allow full width posts/pages?](https://wordpress.org/support/topic/how-to-remove-sidebar-to-allow-full-width-posts-pages/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [7 years, 9 months ago](https://wordpress.org/support/topic/how-to-remove-sidebar-to-allow-full-width-posts-pages/#post-10642763) * [@nahtee](https://wordpress.org/support/users/nahtee/), * Please use our [free support tickets](https://tickets.themefreesia.com) Which is completely free and we are no much more active in this forum. We reply there within 12-24 hours every day. * Please use below custom css to remove sidebar space * ``` #primary { width: 100%; } ``` * Thank you! * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Photograph] The Demo file is activated but there’s no contnet](https://wordpress.org/support/topic/the-demo-file-is-activated-but-theres-no-contnet/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [7 years, 9 months ago](https://wordpress.org/support/topic/the-demo-file-is-activated-but-theres-no-contnet/#post-10640571) * [@annetteott](https://wordpress.org/support/users/annetteott/), * Please download [dummy plugins](https://themefreesia.com/?smd_process_download=1&download_id=20084) * You don’t need any xml file. All file has been added inside the plugins. If you have any support related questions use [Support Tickets](https://tickets.themefreesia.com) which is completely free. * Thank you! * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Photograph] Social Icons not displaying](https://wordpress.org/support/topic/social-icons-not-displaying-5/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [7 years, 9 months ago](https://wordpress.org/support/topic/social-icons-not-displaying-5/#post-10640524) * [@juliabc](https://wordpress.org/support/users/juliabc/), * We are very less active here. If you have any support related questions please use [Support Tickets](https://tickets.themefreesia.com). Our Support Team Member will take care of you there. * To add social icons as displayed in demo site, Go To Apperance > Menu Create a new menu by clicking on create a new menu Add your menu items as Custom Url in left side menu Choose “Add Social Icons Only” from below Checkbox * Thank you! - This reply was modified 7 years, 9 months ago by [Theme Freesia](https://wordpress.org/support/users/themefreesia/). * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Photograph] Poor support](https://wordpress.org/support/topic/poor-support-82/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [7 years, 9 months ago](https://wordpress.org/support/topic/poor-support-82/#post-10640496) * [@juliabc](https://wordpress.org/support/users/juliabc/) * Who blocked you? We don’t block anyone. If you try using wrong password multiple times then the system will block you automatically for security reason. You can contact us using our contact form to unblock your account. So that we will unblock you. We did not see any support related questions on our support tickets. * Best Regards, Daniel! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Idyllic] Causing an HTTP ERROR 500](https://wordpress.org/support/topic/causing-an-http-error-500/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [7 years, 10 months ago](https://wordpress.org/support/topic/causing-an-http-error-500/#post-10587887) * [@redoystor](https://wordpress.org/support/users/redoystor/), * Did you made any code customziation? There is no any issue in the theme. Please use [support tickets](https://tickets.themefreesia.com) if you have any issue related to theme? We are always ready to help you. Might be you are try to customize the code and due to some error in code you are getting an http error. Feel free to submit your questions, what’s wrong you have done, We will solve you issue. * Best Regards, Daniel! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Photograph] The one click Demo import is not working](https://wordpress.org/support/topic/the-one-click-demo-import-is-not-working/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [7 years, 10 months ago](https://wordpress.org/support/topic/the-one-click-demo-import-is-not-working/#post-10561937) * Please download them demo import file from our website. The file is added inside it. [Download here](https://themefreesia.com/?smd_process_download=1&download_id=20084) * If you have any issues please post your tickets at [Support Ticket](https://tickets.themefreesia.com) We will help you. * Regards, Daniel! * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Magbook] Theme slider is not working](https://wordpress.org/support/topic/theme-slider-is-not-working/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [8 years ago](https://wordpress.org/support/topic/theme-slider-is-not-working/#post-10378234) * [@wasikovee](https://wordpress.org/support/users/wasikovee/), * To display Slider Design Layout Go to Dashboard > Appearance > Customize > Magbook Slider Options > Slider Settings > Slider Design Layout and select small slider from the dropdown. * Then after select Category from **Select Category Slider options** via customizer to display slider and display featured post followed by slider, Select Category from **Select Category Posts for Small Slider** * If you have any support related questions for quick reply, Please use [Support Ticket](https://tickets.themefreesia.com/) s which is free of cost. * Best Regards, Daniel! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Edge] Nice theme, zero support](https://wordpress.org/support/topic/nice-theme-zero-support/) * Theme Author [Theme Freesia](https://wordpress.org/support/users/themefreesia/) * (@themefreesia) * [8 years, 1 month ago](https://wordpress.org/support/topic/nice-theme-zero-support/#post-10273108) * Hi [@cookiemunster62](https://wordpress.org/support/users/cookiemunster62/), * We reply in support forum every day. We are less active in our social media but we have not seen any questions in our social media. Where did you post your support questions. We are more active in our support tickets. Please use support tickets at [https://tickets.themefreesia.com](https://tickets.themefreesia.com) and we reply within 12-24 hours even in our weekend too. * Support tickets is the best place to ask questions if you have any support related questions rather than social media. We are always happy and ready to help you if you come with your problem in our support tickets. - This reply was modified 8 years, 1 month ago by [Theme Freesia](https://wordpress.org/support/users/themefreesia/). 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