Title: ThemeAvenue's Replies | WordPress.org --- # ThemeAvenue [ ](https://wordpress.org/support/users/themeavenue/) * [Profile](https://wordpress.org/support/users/themeavenue/) * [Topics Started](https://wordpress.org/support/users/themeavenue/topics/) * [Replies Created](https://wordpress.org/support/users/themeavenue/replies/) * [Reviews Written](https://wordpress.org/support/users/themeavenue/reviews/) * [Topics Replied To](https://wordpress.org/support/users/themeavenue/replied-to/) * [Engagements](https://wordpress.org/support/users/themeavenue/engagements/) * [Favorites](https://wordpress.org/support/users/themeavenue/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/users/themeavenue/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/themeavenue/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] This webpage has a redirect loop](https://wordpress.org/support/topic/this-webpage-has-a-redirect-loop-33/) * [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [11 years, 9 months ago](https://wordpress.org/support/topic/this-webpage-has-a-redirect-loop-33/#post-5593530) * Great! I was already getting sad we missed such a bug 😉 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Trouble installing](https://wordpress.org/support/topic/trouble-installing-17/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [11 years, 11 months ago](https://wordpress.org/support/topic/trouble-installing-17/page/2/#post-5430991) * That’s good to hear. Don’t forget to leave us a 5 stars rating if you’re happy 😉 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Trouble installing](https://wordpress.org/support/topic/trouble-installing-17/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [11 years, 11 months ago](https://wordpress.org/support/topic/trouble-installing-17/page/2/#post-5430989) * I understand that you don’t want to keep it active if it doesn’t work properly. The saving issue is strange, however, I think I might know why: if the WordPress tab doesn’t display in the settings, it means the WordPress addon is not loaded properly. * If you could try updating the version you’re using with this one: [https://github.com/ThemeAvenue/BetterOptin/archive/master.zip](https://github.com/ThemeAvenue/BetterOptin/archive/master.zip) * I think it might resolve your issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] the X button in the corner doesnt work](https://wordpress.org/support/topic/the-x-button-in-the-corner-doesnt-work/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [11 years, 11 months ago](https://wordpress.org/support/topic/the-x-button-in-the-corner-doesnt-work/#post-5466899) * Forgive me if I understood wrong, but didn’t you say you disabled “Close on ESC”? If so, it is normal that users can’t close the popup when clicking the X button. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Email notification about form submition](https://wordpress.org/support/topic/email-notification-about-form-submition/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [11 years, 11 months ago](https://wordpress.org/support/topic/email-notification-about-form-submition/#post-5399550) * This should be added in next version. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Responsivenes and mobile On/Off options](https://wordpress.org/support/topic/responsivenes-and-mobile-onoff-options/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [11 years, 11 months ago](https://wordpress.org/support/topic/responsivenes-and-mobile-onoff-options/#post-5399549) * Indeed there is no plan to add support for mobile as of now. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] WP 4.0 error](https://wordpress.org/support/topic/wp-40-error/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [11 years, 11 months ago](https://wordpress.org/support/topic/wp-40-error/#post-5446008) * Unfortunately I won’t be able to do anything with so little information. Please head over to our official support forum at [http://betteropt.in](http://betteropt.in) and try to give us more details about your error. You should try to activate mode debug and see if you can get more details about the fatal error. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Trouble installing](https://wordpress.org/support/topic/trouble-installing-17/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [11 years, 11 months ago](https://wordpress.org/support/topic/trouble-installing-17/#post-5430954) * Indeed if you set the cookie lifetime to `0` then it’s like the cookie will be set and will expire instantly. * Regarding the return URL that’s surprising. Where do you land after submitting the form? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Trouble installing](https://wordpress.org/support/topic/trouble-installing-17/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [11 years, 11 months ago](https://wordpress.org/support/topic/trouble-installing-17/#post-5430942) * Thanks for upgrading. We should highlight somewhere the fact that BetterOptin requires PHP 5.3.0+ * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] automated response from wordpress](https://wordpress.org/support/topic/automated-response-from-wordpress/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [12 years ago](https://wordpress.org/support/topic/automated-response-from-wordpress/#post-5355568) * Sorry about that. That was a bad thing to do and we missed it during the tests. It’s now changed and users will never get any e-mail from WordPress. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[BetterOptin] RUN AWAY! Unless you like being held hostage RUN AWAY!](https://wordpress.org/support/topic/run-away-unless-you-like-being-held-hostage-run-away/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [12 years ago](https://wordpress.org/support/topic/run-away-unless-you-like-being-held-hostage-run-away/#post-7887352) * Following your review, we have released an update making it easier to find your leads. Everything is explained here: [http://betteropt.in/find-leads-in-wordpress/](http://betteropt.in/find-leads-in-wordpress/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Does not pop-up](https://wordpress.org/support/topic/does-not-pop-up-1/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [12 years ago](https://wordpress.org/support/topic/does-not-pop-up-1/#post-5297430) * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Does not pop-up](https://wordpress.org/support/topic/does-not-pop-up-1/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [12 years ago](https://wordpress.org/support/topic/does-not-pop-up-1/#post-5297337) * Arf. I’m sorry about that. We’re still setting things up. It should be alright now! Apologies for the inconvenience. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Does not pop-up](https://wordpress.org/support/topic/does-not-pop-up-1/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [12 years ago](https://wordpress.org/support/topic/does-not-pop-up-1/#post-5297327) * Why don’t you open a support request on the forum? You can find the [registration page here](http://betteropt.in/registration/) and then open a request. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterOptin] Does not pop-up](https://wordpress.org/support/topic/does-not-pop-up-1/) * Plugin Author [ThemeAvenue](https://wordpress.org/support/users/themeavenue/) * (@themeavenue) * [12 years ago](https://wordpress.org/support/topic/does-not-pop-up-1/#post-5297312) * Please head over to our [support forum](http://betteropt.in/forums/forum/basic-support/) to get help. Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/users/themeavenue/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/themeavenue/replies/page/2/?output_format=md)