Title: swamids's Replies | WordPress.org

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# swamids

  [  ](https://wordpress.org/support/users/swamids/)

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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Can not submit new tickets](https://wordpress.org/support/topic/can-not-submit-new-tickets/)
 *  [swamids](https://wordpress.org/support/users/swamids/)
 * (@swamids)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/can-not-submit-new-tickets/#post-11737291)
 * But after of some hours the issue apears again.
 * As [@whgandalf](https://wordpress.org/support/users/whgandalf/) said, in Awsome
   Support — > settings — > styles, I desactivated the checkbox of ” use front-end
   editor”.
 * Then the issue totally desapears and a user can upload a ticket.
 * Word Press V 4.9.8 and Awsome Support V 5.8.0
    -  This reply was modified 6 years, 11 months ago by [swamids](https://wordpress.org/support/users/swamids/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Can not submit new tickets](https://wordpress.org/support/topic/can-not-submit-new-tickets/)
 *  [swamids](https://wordpress.org/support/users/swamids/)
 * (@swamids)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/can-not-submit-new-tickets/#post-11734193)
 * Thanks [@whgandalf](https://wordpress.org/support/users/whgandalf/) for the post.
   I experienced the same issue after an update of the AS (Awsome Support) plugin
   in WP (Wor Press) 4.9.8
 * In fact this issue is by the TinyMCE.
 * After installin the TinyMCE Advanced in my WP, to replace the current editor 
   the issue persit.
 * So I uninstalled this plugin and then the issue desapeared.

Viewing 2 replies - 1 through 2 (of 2 total)