Title: sur's Replies | WordPress.org

---

# sur

  [  ](https://wordpress.org/support/users/sur/)

 *   [Profile](https://wordpress.org/support/users/sur/)
 *   [Topics Started](https://wordpress.org/support/users/sur/topics/)
 *   [Replies Created](https://wordpress.org/support/users/sur/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/sur/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/sur/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/sur/engagements/)
 *   [Favorites](https://wordpress.org/support/users/sur/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 73 total)

1 [2](https://wordpress.org/support/users/sur/replies/page/2/?output_format=md) 
[3](https://wordpress.org/support/users/sur/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/sur/replies/page/4/?output_format=md)
[5](https://wordpress.org/support/users/sur/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/sur/replies/page/2/?output_format=md)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kognetiks Chatbot for WordPress] Assistant ID seems ignored when logged](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/)
 *  Thread Starter [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/#post-17884531)
 * Solved! 
   If anyone else has this issue, I understand that the next version will
   fix it
 * Thanks Stephen, you and your plugin are great!!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kognetiks Chatbot for WordPress] Assistant ID seems ignored when logged](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/)
 *  Thread Starter [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/#post-17880107)
 * Hi Stephen,
   Updated to 2.0.5 but I get the same issue: ‘generic assistant for
   logged in users’
 * About the reporting:
   Yes, I have the ‘Enable Conversation Logging’ option activated
   but there are no rows in the database and no data saved.
 * If you want to access my installation to investigate the issue, let me know and
   I could send you the access data as a WP administrator.
 * I really appreciate your help and support, thank you very much.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kognetiks Chatbot for WordPress] Assistant ID seems ignored when logged](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/)
 *  Thread Starter [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/#post-17869914)
 * I forgot to mention that I am using the default WordPress theme and disabled 
   all other plugins. This is a fresh installation of WordPress with only the kognetiks
   plugin.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kognetiks Chatbot for WordPress] Export to PDF](https://wordpress.org/support/topic/export-to-pdf-7/)
 *  [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/export-to-pdf-7/#post-17869869)
 * Wow that’s great! I understand that it is not included in the current version
   because if I give that instruction to my assistant and it offers me Python code.
   
   It would be great if that pdf (or any answer) could be sent by mail using the
   mail() function.Would this be possible?
 * Thank you very much Stephen!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kognetiks Chatbot for WordPress] Assistant ID seems ignored when logged](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/)
 *  Thread Starter [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/#post-17869849)
 * Hello Stephen,
 * I implemented the custom code from this topic ([https://wordpress.org/support/topic/assistant-doesnt-work/](https://wordpress.org/support/topic/assistant-doesnt-work/))
   but i get the same issue.
 *     ```wp-block-code
           if (!defined('DONOTCACHEPAGE')) {        define('DONOTCACHEPAGE', true);    }
       ```
   
 * I don´t have cache plugins in my installation, no cache in my server…
   In each
   test I clear cache, open a new incognito window, etc.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kognetiks Chatbot for WordPress] Assistant ID seems ignored when logged](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/)
 *  Thread Starter [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/assistant-id-seems-ignored-when-logged/#post-17869817)
 * Hi again, when I click the button “Download Conversation Data”, I get the following
   message:
   “**Chatbot: **No data in the file. Please enable conversation and interaction
   logging if currently off.”But “Conversation and interaction logging” is on in
   my settings.
 * Using the shortcode `[chatbot_chatgpt_history]`, I get : “No conversations found.”
 * When I click the button “Download Token Usage Data” I get the same message: **
   Chatbot: **No data in the file. Please enable conversation and interaction logging
   if currently off.
 * The only button that downloads a file with data is the interactions button “Download
   Interaction Data”
 * Thank you very much for your help. Is there anything I can do to get some clue
   about the issue?
   Best Regards!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Support Plus Responsive Ticket System] Migrate WPSP Pro to version 8.0.0](https://wordpress.org/support/topic/migrate-wpsp-pro-to-version-8-0-0/)
 *  Thread Starter [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/migrate-wpsp-pro-to-version-8-0-0/#post-9305225)
 * Hi Pradeep,
 * I have not facebook, is there another way to contact you please?
 * Thanks,
    Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Easy Bootstrap Shortcode] Easy Digital conflict after update](https://wordpress.org/support/topic/easy-digital-conflict-after-update/)
 *  Thread Starter [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/easy-digital-conflict-after-update/#post-6155323)
 * Thanks!
    Best Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MC4WP: Mailchimp for WordPress] Error: General Error message when trying to subscribe via email](https://wordpress.org/support/topic/error-general-error-message-when-trying-to-subscribe-via-email/)
 *  [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [11 years ago](https://wordpress.org/support/topic/error-general-error-message-when-trying-to-subscribe-via-email/#post-6115812)
 * Hi,
    Same issue: My Mailchimp account is set up, API key entered, and List created
   in Mailchimp. WordPress appears to be communicating with Mailchimp since the 
   name of the List appears in the Mailchimp settings..
 * But when I try to subscribe I get the general error.
    Lite version Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[TheCartPress eCommerce Shopping Cart] Sidebar for default blog page?](https://wordpress.org/support/topic/sidebar-for-default-blog-page/)
 *  [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/sidebar-for-default-blog-page/#post-4708506)
 * Hi, this issue depends entirely on your theme.
    What theme are you using? If 
   you are using Boot Store theme and you display your last posts in home use ‘Blog
   sidebar’ widgetized area. Anyway if you only want to display some widgets in 
   home page then use Widget logic plugin or similar.
 * Best Regards
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Boot Store] Change Link colors throughout theme](https://wordpress.org/support/topic/change-link-colors-throughout-theme/)
 *  Theme Author [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/change-link-colors-throughout-theme/#post-4291093)
 * Try these styles:
 * a,
    .tcpf a { color: #005500; }
 * a:hover,
    .tcpf a:hover { color: #550000; }
 * Best Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[TheCartPress eCommerce Shopping Cart] TheCartPress 1.3.4.2 and TPC whit Weaver II Theme](https://wordpress.org/support/topic/thecartpress-1342-and-tpc-whit-weaver-ii-theme/)
 *  [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/thecartpress-1342-and-tpc-whit-weaver-ii-theme/#post-4550983)
 * .single-product-imagen .tiled-gallery {
    display:none; }
 * Best regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[TheCartPress eCommerce Shopping Cart] TheCartPress 1.3.4.2 and TPC whit Weaver II Theme](https://wordpress.org/support/topic/thecartpress-1342-and-tpc-whit-weaver-ii-theme/)
 *  [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/thecartpress-1342-and-tpc-whit-weaver-ii-theme/#post-4550973)
 * It is because weaver page include featured image.
 * You have 2 easy ways:
 * 1- Hide weaver featured image in TheCartPress single product page:
    .single-tcp_product
   span.featured-image { display:none; } (you can paste it in TCP appaerance > Custom
   styles)
 * Or..
    2- Duplicate page.php and call it as thecartpress.php, then open thecartpress.
   php and search and delete a span wiht the featured-image class.
 * Best Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[TheCartPress eCommerce Shopping Cart] TheCartPress 1.3.4.2 and TPC whit Weaver II Theme](https://wordpress.org/support/topic/thecartpress-1342-and-tpc-whit-weaver-ii-theme/)
 *  [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/thecartpress-1342-and-tpc-whit-weaver-ii-theme/#post-4550968)
 * Hi Carlos,
 * Can you provide an url to take a look?
 * Thanks
    Best Regards
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Boot Store] Layman – How to add products to this these?](https://wordpress.org/support/topic/layman-how-to-add-products-to-this-these/)
 *  Theme Author [sur](https://wordpress.org/support/users/sur/)
 * (@sur)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/layman-how-to-add-products-to-this-these/#post-4364810)
 * Hi monikadhamija,
 * You need to install TheCartPress eCommerce plugin, then you will see your products
   and product categories when creating WP menus.
 * Sorry the delay in my response, I did not see previously.
    Best Regards

Viewing 15 replies - 1 through 15 (of 73 total)

1 [2](https://wordpress.org/support/users/sur/replies/page/2/?output_format=md) 
[3](https://wordpress.org/support/users/sur/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/sur/replies/page/4/?output_format=md)
[5](https://wordpress.org/support/users/sur/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/sur/replies/page/2/?output_format=md)