Title: Support Essential Plugin's Replies - page 2 | WordPress.org

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# supportessentialplugin

  [  ](https://wordpress.org/support/users/supportessentialplugin/)

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## Forum Replies Created

Viewing 3 replies - 16 through 18 (of 18 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Trending/Popular Post Slider and Widget] Shortcodes doesn´t work](https://wordpress.org/support/topic/shortcodes-doesnt-work-9/)
 *  Plugin Support [supportessentialplugin](https://wordpress.org/support/users/supportessentialplugin/)
 * (@supportessentialplugin)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/shortcodes-doesnt-work-9/#post-18491425)
 * Hello,
 * Thank you for reaching out, and I’m sorry to hear you’re experiencing issues 
   with the plugin.
 * To begin troubleshooting, I kindly recommend reviewing the plugin documentation
   here: [https://docs.essentialplugin.com](https://docs.essentialplugin.com/trending-popular-post-slider-and-widget/).
   It provides detailed guidance on shortcode usage and configuration steps, which
   might help identify any missing or misconfigured settings.
 * Additionally, plugin or theme conflicts can sometimes prevent shortcodes from
   functioning correctly. To check for any potential conflicts, please try the following
   steps:
    1. **Temporarily disable all other plugins** except the one in question.
    2. **Switch to a default WordPress theme** (such as Twenty Twenty-Five).
    3. Test the shortcode again to see if it functions properly.
 * If it works under these conditions, you can then reactivate your plugins and 
   theme one by one to identify the source of the conflict.
 * If the issue persists after these steps, feel free to share more details, and
   we’ll be happy to assist further.
 * Best regards,
   Essential Plugin
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Footer Mega Grid Columns - For Legacy / Classic / Old Widget Screen] Widget doesn’t display correctly in footer](https://wordpress.org/support/topic/widget-doesnt-display-correctly-in-footer/)
 *  Plugin Support [supportessentialplugin](https://wordpress.org/support/users/supportessentialplugin/)
 * (@supportessentialplugin)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/widget-doesnt-display-correctly-in-footer/#post-18481833)
 * Thank you for reaching out. Yes, the issue could be due to styling conflicts 
   in the footer area. Different sections of a site—like the sidebar and footer—
   often apply different CSS rules, which can affect how widgets are rendered.
 * We recommend having your developers inspect the footer area first to identify
   any potential style conflicts. If it turns out the issue is coming from our widget,
   we’ll be happy to investigate further and provide a fix.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Product Slider and Carousel with Category for WooCommerce] Can’t Update](https://wordpress.org/support/topic/cant-update-58/)
 *  Plugin Support [supportessentialplugin](https://wordpress.org/support/users/supportessentialplugin/)
 * (@supportessentialplugin)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/cant-update-58/#post-18479584)
 * Hi bcolflesh,
   Thank you for reporting this issue.We are working on it and it 
   will get resolve.Thanks

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