Title: Cas's Replies | WordPress.org

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# Cas

  [  ](https://wordpress.org/support/users/superbcas/)

 *   [Profile](https://wordpress.org/support/users/superbcas/)
 *   [Topics Started](https://wordpress.org/support/users/superbcas/topics/)
 *   [Replies Created](https://wordpress.org/support/users/superbcas/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/superbcas/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/superbcas/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/superbcas/engagements/)
 *   [Favorites](https://wordpress.org/support/users/superbcas/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 33 total)

1 [2](https://wordpress.org/support/users/superbcas/replies/page/2/?output_format=md)
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 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Minimalistix] Fonts](https://wordpress.org/support/topic/fonts-95/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [6 hours, 52 minutes ago](https://wordpress.org/support/topic/fonts-95/#post-18974030)
 * Hi [@thefarmwife](https://wordpress.org/support/users/thefarmwife/) !
 * Yes, it works in both of them 🙂
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Superb Addons: Blocks, Patterns, Pre-built Pages, Sliders, Popups, Free Forms, Animations & More] newsletter form – user notification settings](https://wordpress.org/support/topic/newsletter-form-user-notification-settings/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [1 day, 11 hours ago](https://wordpress.org/support/topic/newsletter-form-user-notification-settings/#post-18972716)
 * HI [@angie2026](https://wordpress.org/support/users/angie2026/) thank you for
   getting back to me, I’m happy to hear that!
 * I sincerely hope that you’ll spend a minute on writing a review of our plugin
   here: [https://wordpress.org/support/plugin/superb-blocks/reviews/](https://wordpress.org/support/plugin/superb-blocks/reviews/)
 * It means the world to us and makes a huge difference!
 * Have a wonderful day
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Superb Addons: Blocks, Patterns, Pre-built Pages, Sliders, Popups, Free Forms, Animations & More] newsletter form – user notification settings](https://wordpress.org/support/topic/newsletter-form-user-notification-settings/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [3 days, 23 hours ago](https://wordpress.org/support/topic/newsletter-form-user-notification-settings/#post-18970318)
 * Hi,
 * Thanks for the report and for mentioning that the preview looked correct. That
   helped us narrow it down and we believe we’ve solved it.
 * Your settings are fine. The confirmation email is sent as HTML, and the line 
   breaks from the Message field weren’t being converted to HTML, so they collapsed
   when the email was displayed.
 * This is fixed in 4.0.8 which is available now. It may take up to 24 hours to 
   appear as an update in your dashboard, so if you’d like it right away you can
   download it directly from the plugin page and install it manually. 
   Once you 
   update there’s nothing you need to change on your end. Your existing message 
   will come through with the spacing intact.
 * If anything still looks off after updating, just reply here and we’ll take another
   look.
   Let me know how it goes.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Superb Addons: Blocks, Patterns, Pre-built Pages, Sliders, Popups, Free Forms, Animations & More] contact form notification not working](https://wordpress.org/support/topic/contact-form-notification-not-working/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/contact-form-notification-not-working/#post-18964596)
 * Hi
 * I’m referring to the “Outgoing Email” settings in Superb Addons -> Settings -
   > Forms.
   If nothing is set there, the plugin uses your WordPress admin email 
   address (Settings -> General -> Administration Email Address) as the sender.
 * To clarify the difference between the two settings:
    - “Send To” is the recipient, where the notification is delivered.
    - The “From” address is the sender the email claims to come from. Receiving 
      mail servers check this address when deciding whether to accept or reject 
      the email, which is why it matters for delivery even though it is not where
      the mail goes.
 * And yes, I would recommend setting up SMTP to ensure email is working correctly
   for your whole WordPress installation.
 * One tip: if emails still do not arrive after connecting SMTP, look for a “Force
   From Email” option in the SMTP plugin and enable it, with the From set to the
   same IONOS mailbox you authenticated with. IONOS may reject mail where the sender
   does not match the mailbox, and this option makes sure every email WordPress 
   sends uses the right one. Then use the SMTP plugin’s test email feature to confirm.
 * Let me know how it goes.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Superb Addons: Blocks, Patterns, Pre-built Pages, Sliders, Popups, Free Forms, Animations & More] contact form notification not working](https://wordpress.org/support/topic/contact-form-notification-not-working/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/contact-form-notification-not-working/#post-18964436)
 * Hi, thanks for the detailed report, and glad to hear the form itself is submitting
   correctly.
 * Superb Addons hands its notification emails to WordPress’s built-in email function(
   the same one WordPress core and most other plugins use). Your web server is then
   responsible for actually delivering them. When emails are not delivered by the
   WordPress email function, it is almost always the hosting server’s outgoing mail
   being rejected or filtered somewhere along the way.
 * Your regular mailbox working fine does not rule this out. Receiving mail in the
   mailbox and the web server being allowed to send mail are two separate things.
 * Here is what I would suggest, in order:
    1. Check the spam/junk folder of the recipient address, just to rule it out.
    2. Check the “From” address in the form’s email settings (and your WordPress admin
       email). It should be an address on your own website’s domain, ideally an actual
       IONOS mailbox like [info@yourdomain.com](https://wordpress.org/support/users/superbcas/replies/info@yourdomain.com?output_format=md).
       If the From address is a Gmail, Outlook or other third-party address, most mail
       providers will reject the message outright these days because your server is
       not allowed to send on that domain’s behalf.
    3. The most reliable fix: install a free SMTP plugin such as WP Mail SMTP or FluentSMTP
       and configure it with your IONOS mailbox using the “Other SMTP” option.
 * An IONOS SMTP setup in such a plugin may look something like this:
    - SMTP host: smtp.ionos.com (or smtp.ionos.co.uk / smtp.ionos.de depending on
      your region)
    - Port: 587 with TLS/STARTTLS (or 465 with SSL)
    - Authentication: on
    - Username: your full IONOS email address
    - Password: that mailbox’s password
    - From email: the same IONOS mailbox
 * This sends the form emails through your real IONOS mailbox, exactly as if you
   had sent them from your email program, so they pass authentication and get delivered
   reliably. 
   Both SMTP plugins have a “send a test email” feature. Use it to confirm
   delivery is working before testing the form again.
 * Once the test email arrives, your form notifications and user confirmations will
   use the same route automatically, no changes needed in the form settings apart
   from making sure the From address matches the IONOS mailbox.
 * Let me know how it goes.
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Coach Mentor] Footer padding](https://wordpress.org/support/topic/footer-padding-7/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [3 weeks, 4 days ago](https://wordpress.org/support/topic/footer-padding-7/#post-18950757)
 * Hi there, the footer can be edited under **Appearance → Editor → Design → Patterns
   → Manage all my patterns → Footer**.
 * Select the main **Group** block that contains the footer content, then open the
   block settings on the right and go to **Styles → Dimensions**. You can add left
   and right padding there. You may also want to switch to the mobile preview while
   editing to check the spacing.
 * Here’s a video explaining how the pattern/margin features work: [https://learn.wordpress.org/lesson/dimensions-padding-margin-and-block-spacing/](https://learn.wordpress.org/lesson/dimensions-padding-margin-and-block-spacing/)
 * For the “Contact Me” link, make sure the link is entered in this format:
 * `mailto:your@email.com`
 * If “Contact Me” is a Button or Navigation block, select the individual block 
   itself before editing the link, rather than the surrounding Group block.
 * Remember to save both the footer and the template after making the changes.
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[ResponsiveBlogily] Menu and footer text is tiny after the update](https://wordpress.org/support/topic/menu-and-footer-text-is-tiny-after-the-update/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/menu-and-footer-text-is-tiny-after-the-update/#post-18937788)
 * Hi Jay,
 * The updates does not include any changes to the menu or footer font sizes, so
   the smaller text is likely caused by custom styling being removed during update,
   a plugin or another conflict on the website.
 * Yes you can probably change it with the help from a developer, who can create
   some custom code for you
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[ResponsiveBlogily] Menu and footer text is tiny after the update](https://wordpress.org/support/topic/menu-and-footer-text-is-tiny-after-the-update/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/menu-and-footer-text-is-tiny-after-the-update/#post-18937081)
 * Hi [@jaydenreeves](https://wordpress.org/support/users/jaydenreeves/) font sizes
   haven’t been updated since the theme was released.
 * Did you or a developer perhaps add code changes directly inside the theme files?
   
   If so, then that’d explain it, all theme files are overwritten during a theme/
   plugin updates, so custom CSS changes should be added to Appearance > Customize
   > Custom CSS
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Faith and Religion] installing search bar](https://wordpress.org/support/topic/installing-search-bar-2/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/installing-search-bar-2/#post-18921341)
 * Hi [@alkpurusha](https://wordpress.org/support/users/alkpurusha/) a solution 
   could be to add it to a template part which is used on every page, such as your
   header or footer.
 * Alternatively you can add it to your “Page” and “Post” template
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[The Coffee Shop] Inactive site images and info appear](https://wordpress.org/support/topic/inactive-site-images-and-info-appear/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/inactive-site-images-and-info-appear/#post-18902574)
 * Hi!
 * What you’re experiencing is completely normal when trying the new Block Themes
   for the first time. This is a block theme (Full Site Editing). That means a lot
   of the demo content you see is controlled through templates instead of regular
   pages.
 * To edit the demo homepage and sample content, please go to:
 * **Appearance > Editor**
 * From there you can edit:
    - Templates
    - Template Parts
    - Headers
    - Footers
    - Homepage layout and demo sections
 * If the front page is still showing the original demo content, try:
   Appearance
   > Editor > Templates > Front Page
 * Also note that previewing the page may still show cached/demo content if your
   old theme content is still stored. Sometimes clearing your cache or reloading
   the editor helps.
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Faith and Religion] Homepage edit does not translate to live homepage result](https://wordpress.org/support/topic/homepage-edit-does-not-translate-to-live-homepage-result/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [3 months ago](https://wordpress.org/support/topic/homepage-edit-does-not-translate-to-live-homepage-result/#post-18885281)
 * Hi [@alkpurusha](https://wordpress.org/support/users/alkpurusha/) can you send
   a screenshot of where you’re editing the page? Then I’ll gladly take a look.
 * Please also check if you have any cache plugins, this does sound like a cache
   not being cleared
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Coach Mentor] Email footer](https://wordpress.org/support/topic/email-footer-2/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/email-footer-2/#post-18838187)
 * Hi! The issue is that the link field should only contain the email link itself—
   not `http://` and not full HTML.
 * If the field expects a URL, just use:
 * **mailto:hello@lalki.co.uk**
 * If you’re adding HTML manually, use:
 * **<a href=”mailto:hello@lalki.co.uk”>hello@lalki.co.uk</a>**
 * Also make sure you’re using normal quotes (” “) and not curly quotes
 * That should fix it.
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Faith and Religion] Post comment option causes destination browser malfunction](https://wordpress.org/support/topic/post-comment-option-causes-destination-browser-malfunction/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [4 months, 4 weeks ago](https://wordpress.org/support/topic/post-comment-option-causes-destination-browser-malfunction/#post-18833459)
 * Hi [@alkpurusha](https://wordpress.org/support/users/alkpurusha/) this seems 
   to be a setting on your phone, I have just tested your site and the comment form
   works just fine
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Link Folio] Homepage preview is not showing up correctly in editor view](https://wordpress.org/support/topic/homepage-preview-is-not-showing-up-correctly-in-editor-view/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/homepage-preview-is-not-showing-up-correctly-in-editor-view/#post-18782228)
 * Hi, seems like an issue with your version of Gutenberg, perhaps you have the 
   beta installed?
 * Try disabling it, you don’t need it with the theme anyway 🙂
 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [[Photography Gridly] How to centre align the post to the page](https://wordpress.org/support/topic/how-to-centre-align-the-post-to-the-page/)
 *  [Cas](https://wordpress.org/support/users/superbcas/)
 * (@superbcas)
 * [7 months, 1 week ago](https://wordpress.org/support/topic/how-to-centre-align-the-post-to-the-page/#post-18758386)
 * Hi [@anthonyod](https://wordpress.org/support/users/anthonyod/) ah ok
 * In that case you’ll have to contact the Siteorigin Editor support team for help,
   I don’t have a lot of experience with their plugin sadly

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