Title: SugarCRM's Replies | WordPress.org

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# SugarCRM

  [  ](https://wordpress.org/support/users/sugarcrm/)

 *   [Profile](https://wordpress.org/support/users/sugarcrm/)
 *   [Topics Started](https://wordpress.org/support/users/sugarcrm/topics/)
 *   [Replies Created](https://wordpress.org/support/users/sugarcrm/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/sugarcrm/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/sugarcrm/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/sugarcrm/engagements/)
 *   [Favorites](https://wordpress.org/support/users/sugarcrm/favorites/)

 Search replies:

## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SugarCRM Plugin] [Plugin: SugarCRM Plugin] How about "text-area"?](https://wordpress.org/support/topic/plugin-sugarcrm-plugin-how-about-text-area/)
 *  Plugin Author [SugarCRM](https://wordpress.org/support/users/sugarcrm/)
 * (@sugarcrm)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/plugin-sugarcrm-plugin-how-about-text-area/#post-2358137)
 * Yes of course – in fact when selecting the leads module we use the “description”
   as a text area.
 * But you have the option to simply add a text area to any module but then you 
   need to make sure that under the “Studio” link, in the sugar admin, that you 
   go in and set the new field to be displayed the way you want it in the module
   you selected for the form.
 * I plan on setting up a live demo next week for people to be able login and play
   with it.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SugarCRM Plugin] [Plugin: SugarCRM Plugin] Connection to Sugar not working](https://wordpress.org/support/topic/plugin-sugarcrm-plugin-connection-to-sugar-not-working/)
 *  Plugin Author [SugarCRM](https://wordpress.org/support/users/sugarcrm/)
 * (@sugarcrm)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-sugarcrm-plugin-connection-to-sugar-not-working/#post-2318408)
 * I find that extraordinary that I don’t have any messages from either of you, 
   no support ticket request and not a single post by either of you even in our 
   forums so I really cant help you guys if I’m not aware that you have a issue –
   that said there is also a new version that is out and I know that it works with
   every “flavor” as well as with remote server hosting with no config required.
   So you may want to log into your client area and download it to see if that fixes
   whatever your problem might have been. You will also want to delete replace the
   old plugin with this one that I just uploaded.
 * Why didn’t you bother to post a trouble ticket ? –
    Here is where support ticket
   happens -> [http://sugar.crmformbuilder.com/clients/submitticket.php](http://sugar.crmformbuilder.com/clients/submitticket.php)
 * Commercial support is handled on the Commercial site NOT on the free wordpress
   plugin site – these are 2 different items.
 * Here is another place for support – [http://sugar.crmformbuilder.com/forums/](http://sugar.crmformbuilder.com/forums/)
 * And last of all – IF – You Need Help Then Call Me!
    biz hrs are – 9-5 est. M-
   F (888-474-9993)

Viewing 2 replies - 1 through 2 (of 2 total)