Title: storeapps-support's Replies - page 3 | WordPress.org --- # storeapps-support [ ](https://wordpress.org/support/users/storeappsorg/) * [Profile](https://wordpress.org/support/users/storeappsorg/) * [Topics Started](https://wordpress.org/support/users/storeappsorg/topics/) * [Replies Created](https://wordpress.org/support/users/storeappsorg/replies/) * [Reviews Written](https://wordpress.org/support/users/storeappsorg/reviews/) * [Topics Replied To](https://wordpress.org/support/users/storeappsorg/replied-to/) * [Engagements](https://wordpress.org/support/users/storeappsorg/engagements/) * [Favorites](https://wordpress.org/support/users/storeappsorg/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 31 through 45 (of 71 total) [←](https://wordpress.org/support/users/storeappsorg/replies/page/2/?output_format=md) [1](https://wordpress.org/support/users/storeappsorg/replies/?output_format=md) [2](https://wordpress.org/support/users/storeappsorg/replies/page/2/?output_format=md) 3 [4](https://wordpress.org/support/users/storeappsorg/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/storeappsorg/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/storeappsorg/replies/page/4/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Variable Products Show order](https://wordpress.org/support/topic/variable-products-show-order/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year ago](https://wordpress.org/support/topic/variable-products-show-order/#post-18446679) * [@fredbra](https://wordpress.org/support/users/fredbra/) , We truly appreciate your feedback and understand where you’re coming from. * Currently, variations in the Stock Manager dashboard are shown in descending order so that the most recently added variation appears at the top. This makes it easier to update stock for newly added variations. * So far, we haven’t received requests to display them in ascending order. However, we’ve made a note of your feedback and will keep you informed if this feature is added in a future update. Regarding our earlier suggestion to try the free version of Smart Manager, it wasn’t meant as a push to switch plugins, but simply as an optional workaround. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Variable Products Show order](https://wordpress.org/support/topic/variable-products-show-order/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year ago](https://wordpress.org/support/topic/variable-products-show-order/#post-18443360) * [@fredbra](https://wordpress.org/support/users/fredbra/) * Currently, it is not possible to change the default order of variations using the Stock Manager for WooCommerce plugin. Variations are listed in descending order based on their IDs, which is why you’re likely seeing them appear in the order they were created i.e. newest first. * Alternatively, you can have a check with our best store management plugin – [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/), which allows you to view variations sorted by ‘Menu Order’ field and access other powerful features. * Request you to kindly have a check with the [Smart Manager demo](https://demo.storeapps.org/?demo=sm-woo) for your reference. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Hide Pro Ad.](https://wordpress.org/support/topic/hide-pro-ad/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year ago](https://wordpress.org/support/topic/hide-pro-ad/#post-18443350) * [@ajamm](https://wordpress.org/support/users/ajamm/) & [@fredbra](https://wordpress.org/support/users/fredbra/) * > To remove this, open the file in plugin. **woocommerce-stock-manager/admin/ > class-stock-manager-admin.php** * We understand your concerns. However, modifying plugin files directly is not a recommended practice, as it can lead to issues during future updates and also increases repeated manual work. * To address this, we’ve released a new version of the plugin (v3.4.0), which includes an alternative method to hide the ‘Smart Manager’ message. Please follow the steps below to implement this solution: 1. Go to your WordPress database and open {prefix}options table. 2. Insert a new row with option_name as `sa_wsm_dismiss_in_app_pricing_notice`  and option_value as `1`. 3. Now, refresh the Stock Manager page and you won’t see the ‘Smart Manager’ message anymore. * > It just should show the thumbnails a little smaller. It takes a longe space > in the screen. * For this currently you can write some custom CSS targeting the `stock-manager- field-thumbnail` CSS class. * > but smart manager is over complex, and slower to use. Believe me I’ve tried > it several times. * Have you tried with latest version of Smart Manager plugin too, as we had made some performance improvements. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] In Stock Filter doesnt work](https://wordpress.org/support/topic/in-stock-filter-doesnt-work-2/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year ago](https://wordpress.org/support/topic/in-stock-filter-doesnt-work-2/#post-18443211) * [@fredbra](https://wordpress.org/support/users/fredbra/) * We have released a new update to the plugin i.e., v3.4.0 which includes fix for“ Filter by ‘In stock’ not working after last update” that you reported along with other important updates and fixes. Request you to update the plugin to the latest version and let us know your views. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Hide Pro Ad.](https://wordpress.org/support/topic/hide-pro-ad/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year ago](https://wordpress.org/support/topic/hide-pro-ad/#post-18441523) * [@ajamm](https://wordpress.org/support/users/ajamm/) * To hide the ‘Smart Manager’ message, you can use the following CSS snippet: * ```wp-block-code .wsm_in_app_pricing_notice { display: none;} ``` * As for functionality, even the free version of [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/) includes several powerful features for managing stock – including advanced search, support for custom stock fields, and the ability to manage any product related data more efficiently. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] In Stock Filter doesnt work](https://wordpress.org/support/topic/in-stock-filter-doesnt-work-2/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year ago](https://wordpress.org/support/topic/in-stock-filter-doesnt-work-2/#post-18440999) * [@fredbra](https://wordpress.org/support/users/fredbra/) * Sorry for the inconvenience caused. As checked, we can reproduce the issue on our end. We have taken note of it to fix it, and we will keep you posted. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] Change Guest Users into Customers](https://wordpress.org/support/topic/change-guest-users-into-customers/) * [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year ago](https://wordpress.org/support/topic/change-guest-users-into-customers/#post-18428907) * [@evancgp](https://wordpress.org/support/users/evancgp/) * This forum is only for Smart Manager Lite (the free version of the plugin) related queries. * As your query is related to [Bulk Edit](https://www.storeapps.org/docs/sm-how-to-use-batch-update/) functionality which is available in Pro, request you to contact us from [here](https://www.storeapps.org/support/contact-us/) and we will assist you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] arrange Product Categories Alphabetically](https://wordpress.org/support/topic/arrange-product-categories-alphabetically/) * [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year ago](https://wordpress.org/support/topic/arrange-product-categories-alphabetically/#post-18417101) * [@classiccars13](https://wordpress.org/support/users/classiccars13/) * Could you please clarify where exactly you’d like the product categories to be arranged alphabetically—on the site frontend or within the Smart Manager grid? * If you’re referring to the display of categories while using inline edit in Smart Manager, please note that you can also search for categories within the inline edit dialog. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Stock Manager for WooCommerce] This plugin needs improvement as it does not respond well if the site is in Arab](https://wordpress.org/support/topic/this-plugin-needs-improvement-as-it-does-not-respond-well-if-the-site-is-in-arab/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year ago](https://wordpress.org/support/topic/this-plugin-needs-improvement-as-it-does-not-respond-well-if-the-site-is-in-arab/#post-18415303) * [@mohammedouhammou](https://wordpress.org/support/users/mohammedouhammou/) * Thank you for your feedback. * Could you please share a few more details about the issue, specifically what’s not working properly when the site is in Arabic? This will help us understand the problem better and work on a solution. * Regarding the supplier information page, are you referring to a dedicated section to manage or display supplier details for products? If you are referring to that, then we’ve noted it down and will keep you posted. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] Ali Express Dropshipment and fullfilment](https://wordpress.org/support/topic/ali-express-dropshipment-and-fullfilment/) * [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year, 3 months ago](https://wordpress.org/support/topic/ali-express-dropshipment-and-fullfilment/#post-18280828) * [@captainrick2718](https://wordpress.org/support/users/captainrick2718/) * We haven’t tested the compatibility with the ‘WooCommerce AliExpress Dropshipping’ plugin. However, if you could specify the tasks you intend to perform with this plugin, we can assist you more effectively. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] stock manager log history](https://wordpress.org/support/topic/stock-manager-log-history/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year, 3 months ago](https://wordpress.org/support/topic/stock-manager-log-history/#post-18280754) * [@skylinejw](https://wordpress.org/support/users/skylinejw/) * Currently, it is not possible to get the stock history based on keywords using the Stock Manager for WooCommerce plugin. However, we have taken note of it and will surely keep you posted. * Alternatively, you can have a check with our best store management plugin – [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/), which offers a [Product Stock Log](https://www.storeapps.org/docs/sm-how-to-get-stock-log-of-your-woocommerce-product-inventory-updates/) dashboard. With the Smart Manager’s [Advanced Search](https://www.storeapps.org/docs/sm-how-to-filter-records-using-advanced-search/) functionality, you can easily filter stock history. Also, it allows you to access all your records in a single glance. * Request you to kindly have a check with the [Smart Manager demo](https://demo.storeapps.org/?demo=sm-woo) for your reference. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Stock export not complete](https://wordpress.org/support/topic/stock-export-not-complete/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year, 3 months ago](https://wordpress.org/support/topic/stock-export-not-complete/#post-18246925) * [@itjelle](https://wordpress.org/support/users/itjelle/) * Thank you for the update! * It’s great to hear that updating the plugin resolved the issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Stock export not complete](https://wordpress.org/support/topic/stock-export-not-complete/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year, 4 months ago](https://wordpress.org/support/topic/stock-export-not-complete/#post-18231369) * [@itjelle](https://wordpress.org/support/users/itjelle/) * Sorry for the inconvenience caused. * As checked, we couldn’t replicate this issue on our end. However, we would like to assist you in resolving this issue. Here are some steps to help identify and fix the problem: 1. Update the plugin to the latest version of the Stock Manager for WooCommerce plugin i.e., v3.2.0 if you haven’t already done. 2. Note that this plugin only exports published products. Please confirm that all the products you expect to see in the export are published. * If the above checks are fine and the issue still persists then we’ll need to isolate what’s really causing this problem. Here’s something that will help: - Install a free theme like [Twenty Twenty](https://wordpress.org/themes/twentytwenty/) or [Storefront](https://wordpress.org/themes/storefront/) but do not activate/ switch your current theme - Install the free plugin [Health Check & Troubleshooting](https://wordpress.org/plugins/health-check/) on your site – this plugin is developed by the [WordPress.org](http://wordpress.org/) team and is pretty good at diagnosing problems in such situations. - Once the health check plugin is installed, keep only WooCommerce and Stock Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected. - [Here’s a nice article that explains this process.](https://docs.woocommerce.com/document/troubleshooting-using-health-check/) - Reply to this same email and share your findings with us… Were you able to reproduce the issue? What were the exact steps? - If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem * Alternatively, you can also check out our other best store management plugin – [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/) which allows you to manage your store efficiently. Click [here](https://demo.storeapps.org/?demo=sm-woo) to check its functionality. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] “Loading failed”](https://wordpress.org/support/topic/loading-failed-15/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year, 4 months ago](https://wordpress.org/support/topic/loading-failed-15/#post-18224955) * [@connectalia](https://wordpress.org/support/users/connectalia/) * Sorry for the inconvenience caused. * As mentioned earlier in this thread, the issue may be related to the WooCommerce REST API. Since the plugin relies on these APIs and the problem seems specific to certain sites, we kindly request you to share a temporary login link by contacting us from [here](https://www.storeapps.org/support/contact-us/). * For detailed instructions on how to share access, please refer to the previous reply in this thread. Alternatively, you can also check out our other best store management plugin – [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/) which allows you to manage your store efficiently. Click [here](https://demo.storeapps.org/?demo=sm-woo) to check its functionality. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] “Loading failed”](https://wordpress.org/support/topic/loading-failed-15/) * Plugin Support [storeapps-support](https://wordpress.org/support/users/storeappsorg/) * (@storeappsorg) * [1 year, 4 months ago](https://wordpress.org/support/topic/loading-failed-15/#post-18219701) * [@mermaiddevs](https://wordpress.org/support/users/mermaiddevs/) * Thank you for the update. As mentioned in our previous reply, we couldn’t replicate the ‘Loading failed’ issue on our end. The issue you’re experiencing seems related to the WooCommerce REST API. Since the plugin relies on these APIs, any changes or issues with the API could cause such behavior. Could you confirm if the REST API has been disabled or if any recent changes were made to it?As the issue seems specific to your site, please share the temporary login link by contacting us from [here](https://www.storeapps.org/support/contact-us/). * Here’s a secure way for you to give us administration access to your site: - Please go to your site’s WordPress Admin, install and activate the free WordPress plugin – [Temporary Login Without Password](https://wordpress.org/plugins/temporary-login-without-password/)( the plugin is developed by our own team, and used by top plugin developers like Yoast and others). - From that plugin, create a new temporary login link with administrator access, and one-month validity. We just need the temporary login link, you can use any of your own email addresses as the account email address. - Share the secure login link by contacting us from [here](https://www.storeapps.org/support/contact-us/). - Please also share steps to reproduce the issue in as much detail as you can. * Once this is done, we will access the site and diagnose the problem. * If for some reason you can not grant access to your live site, another option is for you to set up a staging site, replicate the problem there, and provide access to that. Viewing 15 replies - 31 through 45 (of 71 total) [←](https://wordpress.org/support/users/storeappsorg/replies/page/2/?output_format=md) [1](https://wordpress.org/support/users/storeappsorg/replies/?output_format=md) [2](https://wordpress.org/support/users/storeappsorg/replies/page/2/?output_format=md) 3 [4](https://wordpress.org/support/users/storeappsorg/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/storeappsorg/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/storeappsorg/replies/page/4/?output_format=md)