Title: storeapps's Replies - page 4 | WordPress.org

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# storeapps

  [  ](https://wordpress.org/support/users/storeapps/)

 *   [Profile](https://wordpress.org/support/users/storeapps/)
 *   [Topics Started](https://wordpress.org/support/users/storeapps/topics/)
 *   [Replies Created](https://wordpress.org/support/users/storeapps/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/storeapps/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/storeapps/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/storeapps/engagements/)
 *   [Favorites](https://wordpress.org/support/users/storeapps/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 46 through 60 (of 1,770 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] Stock quantity](https://wordpress.org/support/topic/stock-quantity-5/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/stock-quantity-5/#post-17079960)
 * [@roterooutlet](https://wordpress.org/support/users/roterooutlet/) 
   Sorry for
   the inconvenience caused. We are able to reproduce the same issue at our end.
   We will investigate the issue and keep you posted about it.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Stock Manager for WooCommerce] Plugin doesn’t appear to check if WooCommerce plugin is emabled](https://wordpress.org/support/topic/plugin-doesnt-appear-to-check-if-woocommerce-plugin-is-emabled/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/plugin-doesnt-appear-to-check-if-woocommerce-plugin-is-emabled/#post-17050293)
 * [@12steprecovery](https://wordpress.org/support/users/12steprecovery/) 
   We do
   understand your concerns. We have taken note of the same issue and will keep 
   you posted.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] High performance order storage woocommerce](https://wordpress.org/support/topic/high-performance-order-storage-woocommerce/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/high-performance-order-storage-woocommerce/#post-17050212)
 * [@jbmawubevi1](https://wordpress.org/support/users/jbmawubevi1/) 
   Smart Manager
   plugin has been WooCommerce High-Performance Order Storage (HPOS) compatible 
   since v8.13.0. Request you to update the plugin to latest version [i.e. v8.15.0]
   and then do let us know your views.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Stock Manager for WooCommerce] Set the product purchase price](https://wordpress.org/support/topic/set-the-product-purchase-price/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/set-the-product-purchase-price/#post-17047341)
 * [@dabesa](https://wordpress.org/support/users/dabesa/)
 * > Is it possible to set the purchase price for each product?
 * Sorry, it’s not possible using Stock Manager plugin. However, if you have a plugin
   for managing purchase price then it is possible to efficiently manage the same
   field by using our other best store management plugin – [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/).
   It will manage any custom field for any custom post type like WooCommerce Products,
   Orders etc.
   Request you to kindly have a check with the [Smart Manager demo](https://demo.storeapps.org/?demo=sm-woo)
   for your reference.
 * > And do you have a report for the overall stock value?
 * Are you referring to displaying entire stock value from the store? If yes, then
   it is not possible using Stock Manager as it will only display product level 
   stock.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] INCLUDE product reviews](https://wordpress.org/support/topic/include-product-reviews/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/include-product-reviews/#post-17047145)
 * [@inwall](https://wordpress.org/support/users/inwall/)
 * > I can’t find the necessary fields: name, rating, review text
 * As communicated in our previous comment, did you try adding a new product review
   and check with Smart Manager [columns](https://www.storeapps.org/docs/sm-how-to-show-hide-columns-in-dashboard/)
   settings?
 * If you couldn’t find the product reviews related columns even after that then
   could you please let us know which plugin are you using for reviewing products?
   If possible could you please share the same plugin file copy in any file sharing
   site [here](https://www.storeapps.org/support/contact-us/).
 * > how do I export product reviews?
 * Would like to update you that this forum is only for Smart Manager Lite (the 
   free version of the plugin) related queries.
 * And as your query seems related to [Export CSV](https://www.storeapps.org/docs/sm-how-to-export-data-to-csv-file/)
   functionality which is available only in the Pro version, request you to contact
   us from [here](https://www.storeapps.org/support/contact-us/) and we will help
   you resolve the same issue.
 * P.S. Do not share the plugin copy in this comment.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Stock Manager for WooCommerce] Alhabetical sort order](https://wordpress.org/support/topic/alhabetical-sort-order/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/alhabetical-sort-order/#post-17044794)
 * [@robinrsa](https://wordpress.org/support/users/robinrsa/)
   No worries. Please
   check the below comparison for Stock Manager for WooCommerce and Smart Manager
   Lite plugin.
 * **Stock Manager for WooCommerce:**
    - View and manage product stock with basic search functionality.
    - View log of all the stock related edits done via the plugin.
    - Import or Export products with only stock related fields.
 * **Smart Manager Lite:**
    - Best store management plugin as it detects and lets you manage any custom 
      field for any custom post type like WooCommerce Products, Orders, etc.
    - Functionalities like simple search, advanced search, etc. are available. Check
      [here](https://www.storeapps.org/docs/sm-lite-vs-pro/) for Smart Manager Lite
      vs Smart Manager Pro features that we shared earlier.
    - Stock log functionality is not available but support for it would be added
      latest by this month end.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] Upsell](https://wordpress.org/support/topic/upsell-5/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/upsell-5/#post-17044752)
 * [@inwall](https://wordpress.org/support/users/inwall/)
 * `Upsell ids` field is a PHP serialized and hence it is displayed in that format.
   You would need to write `product ids` in array format from the modal. Please 
   check below steps.
    1. Click on Upsell ids field in inline and then select  `Array` as `Type`
 * 2.  Click on `Append` and add product ids
   Please do check this [gif](https://www.storeapps.org/wp-content/uploads/2023/09/smart-manager-inline-edit-upsell-ids.gif)
   for your reference.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] INCLUDE product reviews](https://wordpress.org/support/topic/include-product-reviews/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/include-product-reviews/#post-17044732)
 * [@inwall](https://wordpress.org/support/users/inwall/) 
   Are you using any plugin
   for reviewing products? If yes, then maybe you can try adding review for one 
   of the products and then refresh and check Smart Manager.
 * Also, currently Smart Manager will detect custom fields only if they are stored
   in default WordPress tables and not from custom tables.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Stock Manager for WooCommerce] inventory management](https://wordpress.org/support/topic/inventory-management-13/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/inventory-management-13/#post-17041786)
 * [@aglig](https://wordpress.org/support/users/aglig/) ,
 * Glad to hear that you are liking our plugin!
 * > 1/ Customized fields per product.
   > 2/ Management of a barcode per product4/ 
   > location of a product in stock.
 * For adding all the above functionality you would need third-party plugins for
   it. Stock Manager for WooCommerce plugin will simply let you manage stock for
   all products from a single page, however, will not be able to provide the above
   functionalities directly out of the box.
 * Alternatively, you can also have a check with our best store management plugin–
   [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/)
   using which you would be able to manage any custom field for any custom post 
   type like WooCommerce Products, Orders etc.
 * Request you to kindly check with the [Smart Manager demo](https://demo.storeapps.org/?demo=sm-woo)
   for your reference.
 * > 3/ Import csv files from 5 different suppliers (each slightly different) + 
   > automation.
 * Sorry, the above use case will also be not possible with our plugin. Using Stock
   Manager for WooCommerce plugin you can simply import CSV containing a pre-defined
   list of fields related to Product stock
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Stock Manager for WooCommerce] Alhabetical sort order](https://wordpress.org/support/topic/alhabetical-sort-order/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/alhabetical-sort-order/#post-17041718)
 * [@robinrsa](https://wordpress.org/support/users/robinrsa/),
 * > in the Stock Manager plugin will the ability be coming in that we can sort 
   > the product alphabetically? 
 * Yes, surely in the plugin roadmap, but currently no ETA for it. However, will
   keep you posted.
   Also, did you get a chance to look into the [Smart Manager plugin](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/)
   as we mentioned in earlier comments? Was that helpful?
 * > Do you have a comparison of what can be done with Smart Manager vs Smart Manager?
 * Are you referring to Smart Manager Lite vs Pro? If yes, then click [here](https://www.storeapps.org/docs/sm-lite-vs-pro/)
   for your reference.
   If something else, then request you to clarify a bit more
   on your query.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Stock Manager for WooCommerce] Stock is not changed due to some JS errors](https://wordpress.org/support/topic/stock-is-not-changed-due-to-some-js-errors/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/stock-is-not-changed-due-to-some-js-errors/#post-17041504)
 * [@titsmaker](https://wordpress.org/support/users/titsmaker/)
 * We do understand your concerns.
 * As the issue seems specific to your site, we’ll need to isolate what’s really
   causing this problem. Here’s something that will help:
    - Install a free theme like [Twenty Twenty](https://wordpress.org/themes/twentytwenty/)
      or [Storefront](https://wordpress.org/themes/storefront/) but do not activate/
      switch your current theme
    - Install the free plugin [Health Check & Troubleshooting](https://wordpress.org/plugins/health-check/)
      on your site – this plugin is developed by the [WordPress.org](http://wordpress.org/)
      team and is pretty good at diagnosing problems in such situations.
    - Once the health check plugin is installed, keep only WooCommerce and Stock
      Manager for WooCommerce plugins active for the admin side and try to reproduce
      the issue you reported. Make sure to do this only for the admin side – that
      way visitors to your site won’t be affected.
    - [Here’s a nice article that explains this process.](https://docs.woocommerce.com/document/troubleshooting-using-health-check/)
    - Reply to this same email and share your findings with us… Were you able to
      reproduce the issue? What were the exact steps?
    - If the issue does not occur, it means the problem is with some other plugin.
      You may try activating/deactivating a combination of plugins to figure out
      exactly what causes the problem
 * Alternatively, you can also have a check with our best store management plugin–
   [Smart Manager plugin](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/)
   using which you would be able to manage any custom field for any custom post 
   type like WooCommerce Products, Orders etc.
 * Request you to kindly have a check with the [Smart Manager demo](https://demo.storeapps.org/?demo=sm-woo)
   for your reference.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] unable to enable COT](https://wordpress.org/support/topic/unable-to-enable-cot/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/unable-to-enable-cot/#post-16989651)
 *  [@wpshushu](https://wordpress.org/support/users/wpshushu/) [@a3rev](https://wordpress.org/support/users/a3rev/),
   
   We do understand your concerns. The release had experienced a slight delay due
   to issues identified during testing.We’re pleased to inform you about the release
   of v8.13.0, now compatible with High-Performance Order Storage (HPOS). We encourage
   you to upgrade to the latest version and share your feedback with usP.S. For 
   HPOS compatibility in the Smart Manager plugin, please ensure you have WooCommerce
   version 7.9.0 or higher.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Stock Manager for WooCommerce] Las cantidades de los productos de mi tienda se cambian se cambian a 0](https://wordpress.org/support/topic/las-cantidades-de-los-productos-de-mi-tienda-se-cambian-se-cambian-a-0/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/las-cantidades-de-los-productos-de-mi-tienda-se-cambian-se-cambian-a-0/#post-16977505)
 * [@saicg](https://wordpress.org/support/users/saicg/) 
   It seems that the issue
   is specific to your site. So, to speed up the investigation process, it would
   be really helpful if you could let us investigate the issue on your site.Here’s
   a secure way for you to give us administration access to your site:
    - Please go to your site’s WordPress Admin, install and activate the free WordPress
      plugin – [Temporary Login Without Password](https://wordpress.org/plugins/temporary-login-without-password/)(
      the plugin is developed by our own team, and used by top plugin developers
      like Yoast and others).
    - From that plugin, create a new temporary login link with administrator access,
      and one-month validity. We just need the temporary login link, you can use
      any of your own email addresses as the account email address.
    - Share the secure login link with us [here](https://www.storeapps.org/support/contact-us/).
    - Please also share steps to reproduce the issue in as much detail as you can.
 * Once this is done, we will access the site and diagnose the problem.
 * If for some reason you can not grant access to your live site, another option
   is for you to set up a staging site, replicate the problem there, and provide
   access to that.
   Alternatively, you can also have a check with our best store 
   management plugin – [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/)
   using which you would be able to manage any custom field for any custom post 
   type like WooCommerce Products, Orders etc.
 * Request you to kindly have a check with the [Smart Manager demo](https://demo.storeapps.org/?demo=sm-woo)
   for your reference.
 * P.S. Do not share the temporary login link in this comment.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Stock Manager for WooCommerce] Las cantidades de los productos de mi tienda se cambian se cambian a 0](https://wordpress.org/support/topic/las-cantidades-de-los-productos-de-mi-tienda-se-cambian-se-cambian-a-0/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/las-cantidades-de-los-productos-de-mi-tienda-se-cambian-se-cambian-a-0/#post-16971317)
 * [@saicg](https://wordpress.org/support/users/saicg/) 
   Could you please create
   a test product using `WooCommerce > Products` and try reproducing the same issue
   using Stock Manager for WooCommerce and let us know how it goes for you?
 * Also, please update the plugin to latest version [v3.0.0] if you haven’t already
   and then have a check. Let us know if it works after that.
 * If the issue still persists, then we’ll need to isolate what’s really causing
   this problem. Here’s something that will help:
    - Install a free theme like [Twenty Twenty](https://wordpress.org/themes/twentytwenty/)
      or [Storefront](https://wordpress.org/themes/storefront/) but do not activate/
      switch your current theme
    - Install the free plugin [Health Check & Troubleshooting](https://wordpress.org/plugins/health-check/)
      on your site – this plugin is developed by the WordPress.org team and is pretty
      good at diagnosing problems in such situations.
    - Once the health check plugin is installed, keep only WooCommerce and Stock
      Manager for WooCommerce** **plugins active for the admin side and try to reproduce
      the issue you reported. Make sure to do this only for the admin side – that
      way visitors to your site won’t be affected.
    - [Here’s a nice article that explains this process.](https://docs.woocommerce.com/document/troubleshooting-using-health-check/)
    - Reply to this same email and share your findings with us… Were you able to
      reproduce the issue? What were the exact steps?
    - If the issue does not occur, it means the problem is with some other plugin.
      You may try activating/deactivating a combination of plugins to figure out
      exactly what causes the problem
 * Do try the above steps and let us know your views.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Stock Manager for WooCommerce] HPOS](https://wordpress.org/support/topic/hpos-3/)
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/hpos-3/#post-16941531)
 * [@enriquejros](https://wordpress.org/support/users/enriquejros/) ,
 * We have released a new plugin update i.e, v3.0.0 yesterday which does consists
   of compatibility with the WooCommerce High-Performance Order Storage (HPOS) feature
   along with other important fixes and features.
 * Request you to update to the latest version and let us know.

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