Title: storeapps's Replies | WordPress.org --- # storeapps [ ](https://wordpress.org/support/users/storeapps/) * [Profile](https://wordpress.org/support/users/storeapps/) * [Topics Started](https://wordpress.org/support/users/storeapps/topics/) * [Replies Created](https://wordpress.org/support/users/storeapps/replies/) * [Reviews Written](https://wordpress.org/support/users/storeapps/reviews/) * [Topics Replied To](https://wordpress.org/support/users/storeapps/replied-to/) * [Engagements](https://wordpress.org/support/users/storeapps/engagements/) * [Favorites](https://wordpress.org/support/users/storeapps/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 1,770 total) 1 [2](https://wordpress.org/support/users/storeapps/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/storeapps/replies/page/3/?output_format=md)… [116](https://wordpress.org/support/users/storeapps/replies/page/116/?output_format=md) [117](https://wordpress.org/support/users/storeapps/replies/page/117/?output_format=md) [118](https://wordpress.org/support/users/storeapps/replies/page/118/?output_format=md) [→](https://wordpress.org/support/users/storeapps/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Offermative – WooCommerce Discount Rules, Upsells & BOGO Powered by AI] Sale_price](https://wordpress.org/support/topic/sale_price-2/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [1 year, 3 months ago](https://wordpress.org/support/topic/sale_price-2/#post-18310628) * [@buchitodeagua](https://wordpress.org/support/users/buchitodeagua/) * > When changing the price of a variable product, is the sale_price changed? * Your query doesn’t seem to be related to the Offermative plugin. If you are referring to price of the products in the offer campaigns then be rest assured the offer campaigns will always fetch the latest product data when showing the offers. You can have a check with the plugin demo from [here](https://demo.offermative.com/?demo=om-admin). Also, if still your query is not answered, request you to get back to us with some more detailed explanation with help of screenshots or screengrab video, so we can help you in better way. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] Support refuses to help unless you pay.](https://wordpress.org/support/topic/support-refuses-to-help-unless-you-pay/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [1 year, 6 months ago](https://wordpress.org/support/topic/support-refuses-to-help-unless-you-pay/#post-18137527) * [@mmikolas](https://wordpress.org/support/users/mmikolas/), * We’re really sorry for the frustration you’ve experienced. * To clarify, we usually don’t ask for purchase details with every support request. However, since your issue seemed to be related to a feature that’s only available in the Smart Manager Pro version (the paid version), we asked for license verification as part of our standard process. * We also shared an alternative solution shortly after. Could you please check it out and give it a try? Let us know if it works for you. * We hope this helps, and feel free to reach out if you have any other questions. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Stock History Report](https://wordpress.org/support/topic/stock-history-report/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [1 year, 8 months ago](https://wordpress.org/support/topic/stock-history-report/#post-18040820) * [@weblabza](https://wordpress.org/support/users/weblabza/) * For accessing the [Product Stock Log](https://www.storeapps.org/docs/sm-how-to-get-stock-log-of-your-woocommerce-product-inventory-updates/) dashboard, you can simply use [Smart Manager lite](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/)( i.e. free version of the plugin). Do try out the same and let us know if that helps. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Quantity change not working](https://wordpress.org/support/topic/quantity-change-not-working/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [1 year, 10 months ago](https://wordpress.org/support/topic/quantity-change-not-working/#post-17898879) * [@pahasara](https://wordpress.org/support/users/pahasara/) * We have released a new update to the plugin i.e., v3.1.0 which consists of a fix for the ‘Stock Manager page loading blank screen on WordPress 6.6+’ along with other important updates and fixes. * Request you to update the plugin to the latest version and let us know your views. * > I can not change the stock from stock manager. * Are you referring to update for ‘Stock’ column not working? If yes, then ideally it should work properly.  As the issue seems specific to your site, we’ll need to isolate what’s really causing this problem. * Here’s something that will help: * As the issue seems specific to your site, we’ll need to isolate what’s really causing this problem. Here’s something that will help: - Install a free theme like [Twenty Twenty](https://wordpress.org/themes/twentytwenty/) or [Storefront](https://wordpress.org/themes/storefront/) but do not activate/ switch your current theme - Install the free plugin [Health Check & Troubleshooting](https://wordpress.org/plugins/health-check/) on your site – this plugin is developed by the WordPress.org team and is pretty good at diagnosing problems in such situations. - Once the health check plugin is installed, keep only WooCommerce and **Stock Manager for WooCommerce** plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected. - [Here’s a nice article that explains this process.](https://docs.woocommerce.com/document/troubleshooting-using-health-check/) - Reply to this same email and share your findings with us… Were you able to reproduce the issue? What were the exact steps? - If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem * Please check the above steps and let us know your views. * >  In the FAQ section there’s a notice that says “add screen option but when > i click the screen option in the stock manager i don’t get a drop down menu > to add or remove anything. * Are you referring to show/hide some columns in the `Stock Manager` page? If yes, then it should be working fine. Please check with ‘Health Check’ plugin to troubleshoot the issue as suggested above. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] No carga la página de Stock Manager](https://wordpress.org/support/topic/no-carga-la-pagina-de-stock-manager/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [1 year, 10 months ago](https://wordpress.org/support/topic/no-carga-la-pagina-de-stock-manager/#post-17898852) * [@ngilm](https://wordpress.org/support/users/ngilm/) [@amepro](https://wordpress.org/support/users/amepro/) [@alxndrsunny](https://wordpress.org/support/users/alxndrsunny/) * We have released a new update to the plugin i.e., v3.1.0 which consists of a fix for the ‘Stock Manager page loading blank screen on WordPress 6.6+’ along with other important updates and fixes. * Request you to update the plugin to the latest version and let us know your views. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Regeneration-runtime is not defined](https://wordpress.org/support/topic/regeneration-runtime-is-not-defined/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [1 year, 10 months ago](https://wordpress.org/support/topic/regeneration-runtime-is-not-defined/#post-17898823) * [@stehled](https://wordpress.org/support/users/stehled/) [@buckyballs2](https://wordpress.org/support/users/buckyballs2/) [@amepro](https://wordpress.org/support/users/amepro/) We have released a new update to the plugin i.e., v3.1.0 which consists of a fix for the ‘Stock Manager page loading blank screen on WordPress 6.6+’ along with other important updates and fixes. * Request you to update the plugin to the latest version and let us know your views. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Add in filter option for low stock products](https://wordpress.org/support/topic/add-in-filter-option-for-low-stock-products/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [1 year, 12 months ago](https://wordpress.org/support/topic/add-in-filter-option-for-low-stock-products/#post-17823050) * [@shokran](https://wordpress.org/support/users/shokran/) * Glad to hear that you like our plugin! * We have noted your request for a low stock value filter and will keep you updated on its progress. * In the meantime, you can achieve this functionality with our best store management plugin – [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/). Request you to kindly check with the [Smart Manager demo](https://demo.storeapps.org/?demo=sm-woo) for your reference. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] Product attributes disappear when saved](https://wordpress.org/support/topic/product-attributes-disappear-when-saved-2/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [1 year, 12 months ago](https://wordpress.org/support/topic/product-attributes-disappear-when-saved-2/#post-17822960) * [@lillianind24](https://wordpress.org/support/users/lillianind24/) * > Recently I’m facing a problem where when creating an attribute and several > values ​​for it, if I save my product and then need to make some change to > it again, the information filled in the attribute disappears from the product > and we need to keep adding it every time a product is changed. * Could you please clarify if the issue also occurs when editing products using the default WooCommerce method (i.e., WooCommerce > Products)? Ideally, the Smart Manager plugin should not interfere with this process. To confirm, please try to reproduce the issue with the Smart Manager plugin deactivated and let me know the results. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] Access Denied for shop manager](https://wordpress.org/support/topic/access-denied-for-shop-manager/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [2 years ago](https://wordpress.org/support/topic/access-denied-for-shop-manager/#post-17803611) * [@wildflower24](https://wordpress.org/support/users/wildflower24/), Would like to update you that we have released a new update forthe Smart Manager plugin [ i.e. v8.39.0] which consists of fix for the issue reported by you i.e. Settings button not redirecting properly on ‘Docs & Support’ page using the Smart Manager plugin with other important updates and fixes. * Request you to kindly update to the latest version of the plugin at the earliest and do let us know your views. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] 2.5 years and you could not fix a bug?](https://wordpress.org/support/topic/2-5-years-and-you-could-fix-a-bug/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [2 years ago](https://wordpress.org/support/topic/2-5-years-and-you-could-fix-a-bug/#post-17783584) * [@rolfhuiber](https://wordpress.org/support/users/rolfhuiber/), * Sorry for the delay in getting back to you, and we apologize for the inconvenience you’ve experienced. As checked, we couldn’t replicate the ‘Catalog Visibility’ field showing incorrect data for product variations issue in the latest version[ i.e., v8.38.0]. Are you facing this issue every time or in any particular cases? Could you please get back to us with the exact steps to replicate the issue with the help of a screengrab video ([refer to](https://www.storeapps.org/docs/taking-screenshots-screen-recording/)) as we tried with multiple cases? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] Access Denied for shop manager](https://wordpress.org/support/topic/access-denied-for-shop-manager/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [2 years ago](https://wordpress.org/support/topic/access-denied-for-shop-manager/#post-17778210) * [@wildflower24](https://wordpress.org/support/users/wildflower24/), Please find our comments below for all your queries.**Q1. Hi there! Since the last release shop managers are unable to access Smart Manager, any related page shows the message “you don’t have permissions to access this page”.In Smart Manager Privilege Settings the permissions are granted to this user role and also i’ve tried giving permissions to the user, but still not working. Smart manager menu in top admin bar and manage with smart manager button are enabled and visible for shop manager. The menu button that used to be on left admin panel now is gone.A. We do understand your concerns. Would like to update you that this forum is only for Smart Manager Lite (the free version of the plugin) related queries. * As you are facing issue with ‘[Privilege Settings](https://www.storeapps.org/docs/sm-privileges-for-different-system-roles/)’ functionality which is available only in the Pro version, request you to contact us from [here](https://www.storeapps.org/support/contact-us/) and we will help you resolve the same issue. **Q2. also /admin.php?page=smart-manager&landing- page=sm-about settings button redirects to /options-general.php?page=smart-manager& sm-settings and loops in loading icon. Only settings button working is the one on top right side (inside the smart manager table).**A. Sorry for the inconvenience caused. We can reproduce the same issue. We have taken a note of it and will keep you posted. For now, you can access ‘[General Settings](https://www.storeapps.org/docs/sm-settings/)‘ from top right corner in the Smart Manager page. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] PHP error Obsolete code](https://wordpress.org/support/topic/php-error-obsolete-code-2/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [2 years ago](https://wordpress.org/support/topic/php-error-obsolete-code-2/#post-17775107) * [@alaid](https://wordpress.org/support/users/alaid/), As checked, the warning messages are related to PHP v8.0.0. But, it will not affect the plugin functionality in any way. * Stock Manager for WooCommerce plugin is not compatible with the PHP v8.0.0. However, we have taken note of it and will keep you posted. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management] Disable entire_store](https://wordpress.org/support/topic/disable-entire_store/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [2 years, 1 month ago](https://wordpress.org/support/topic/disable-entire_store/#post-17737993) * [@spiderweb13](https://wordpress.org/support/users/spiderweb13/) , This forum is only for Smart Manager Lite (the free version of the plugin) related queries. * As your query is related to `Bulk Edit` functionality which is available in Pro, request you to contact us from [here](https://www.storeapps.org/support/contact-us/) and we will assist you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Import products – overwrite or not](https://wordpress.org/support/topic/import-products-overwrite-or-not/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [2 years, 1 month ago](https://wordpress.org/support/topic/import-products-overwrite-or-not/#post-17728063) * [@wpiseasie](https://wordpress.org/support/users/wpiseasie/) , Glad to hear that you’re loving the plugin!You only need to list the products in the CSV file that you want to manage or modify. Products not included in the file won’t be affected, so you don’t have to worry about them being set to `out of stock`. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Stock Manager for WooCommerce] Hidden Private product](https://wordpress.org/support/topic/hidden-private-product/) * Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/) * (@storeapps) * [2 years, 1 month ago](https://wordpress.org/support/topic/hidden-private-product/#post-17723547) * [@fixait](https://wordpress.org/support/users/fixait/) , * > it’s possible hidden private product in Stock Manager? By hook? Or some change > in plugin code? * Are you referring to hide private products in Stock Manager page, then it is not possible using the Stock Manager for WooCommerce plugin. Could you please explain a bit more about this with the help of screenshots ([refer to](https://www.storeapps.org/docs/taking-screenshots-screen-recording/))? Alternatively, you can check with our other best store management plugin [Smart Manager](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/) using which you can create Custom Views/Segmented Views ([refer to](https://www.storeapps.org/docs/sm-how-to-create-excel-like-custom-views-segmented-views/)) based on Advanced Search ([refer to](https://www.storeapps.org/docs/sm-how-to-filter-records-using-advanced-search/)) for ‘Category’ or ‘Post Status’ fields. Then, you can manage the same view without‘ Private’ status products.Click [here](https://demo.storeapps.org/?demo=sm-woo) to check its functionality. 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