Title: steppyfi's Replies | WordPress.org --- # steppyfi [ ](https://wordpress.org/support/users/steppyfi/) * [Profile](https://wordpress.org/support/users/steppyfi/) * [Topics Started](https://wordpress.org/support/users/steppyfi/topics/) * [Replies Created](https://wordpress.org/support/users/steppyfi/replies/) * [Reviews Written](https://wordpress.org/support/users/steppyfi/reviews/) * [Topics Replied To](https://wordpress.org/support/users/steppyfi/replied-to/) * [Engagements](https://wordpress.org/support/users/steppyfi/engagements/) * [Favorites](https://wordpress.org/support/users/steppyfi/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce order received page error](https://wordpress.org/support/topic/woocommerce-order-received-page-error/) * Thread Starter [steppyfi](https://wordpress.org/support/users/steppyfi/) * (@steppyfi) * [2 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-order-received-page-error/#post-17286978) * Hello, thanks for help! I went to turn off all email settings in the woocommerce settings and it started working! I’ll try plugging them back in one by one and see where the problem was. * Thank you again! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce order received page error](https://wordpress.org/support/topic/woocommerce-order-received-page-error/) * Thread Starter [steppyfi](https://wordpress.org/support/users/steppyfi/) * (@steppyfi) * [2 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-order-received-page-error/#post-17286557) * Hello, I found this error message that repeats every time I place an order. Any ideas how to fix this? * [Mon Dec 18 19:17:28.511889 2023] [proxy_fcgi:error] [pid 1551920:tid 140604948346624][ client 84.249.129.19:0] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/mgaivqaibw/ domains/steppy.fi/public_html/wp-includes/PHPMailer/PHPMailer.php:874\nStack trace:\n#0 /home/mgaivqaibw/domains/steppy.fi/public_html/wp-includes/PHPMailer/ PHPMailer.php(1961): PHPMailer\PHPMailer\PHPMailer->mailPassthru()\n#1 /home/ mgaivqaibw/domains/steppy.fi/public_html/wp-includes/PHPMailer/PHPMailer.php( 1682): PHPMailer\PHPMailer\PHPMailer->mailSend()\n#2 /home/mgaivqaibw/domains/ steppy.fi/public_html/wp-content/plugins/wp-mail-smtp/src/MailCatcherTrait.php( 161): PHPMailer\PHPMailer\PHPMailer->postSend()\n#3 /home/mgaivqaibw/domains/ steppy.fi/public_html/wp-includes/pluggable.php(546): WPMailSMTP\MailCatcherV6- >send()\n#4 /home/mgaivqaibw/domains/steppy.fi/public_html/wp-content/plugins/ woocommerce/includes/emails/class-wc-email.php(704): wp_mail()\n#5 /home/mgaivqaibw/ domains/steppy.fi/public_html/wp-content/plugins/woocommerce/includes/emails/ class-wc-email-new-order.php(111) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce order received page error](https://wordpress.org/support/topic/woocommerce-order-received-page-error/) * Thread Starter [steppyfi](https://wordpress.org/support/users/steppyfi/) * (@steppyfi) * [2 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-order-received-page-error/#post-17284928) * Hey, one thing I tried yesterday is that I still have another domain, which I haven’t had time to use yet. I only downloaded the woocommerce plugin to it, created one product and tried to go buy it. The same error occurred there as well. * But I’ll try to take the steps you suggested and get back to you later! * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce order received page error](https://wordpress.org/support/topic/woocommerce-order-received-page-error/) * Thread Starter [steppyfi](https://wordpress.org/support/users/steppyfi/) * (@steppyfi) * [2 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-order-received-page-error/#post-17283393) * Hello, I tried the above functions, but the same error occurs again. I also noticed that when you select payment when you pick up (cash), the site gives an error message and does not go to the order confirmation. The order goes through and is displayed on the dashboard. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce order received page error](https://wordpress.org/support/topic/woocommerce-order-received-page-error/) * Thread Starter [steppyfi](https://wordpress.org/support/users/steppyfi/) * (@steppyfi) * [2 years, 4 months ago](https://wordpress.org/support/topic/woocommerce-order-received-page-error/#post-17282268) * Hey, * thanks for the answer. Attached is the information you requested.The problem has been there from the beginning. Yes, after the order there is an error and when the page reloads everything looks fine. * 2023-12-09T06:15:25+00:00 CRITICAL Uncaught Error: Failed opening required ‘/ home/mgaivqaibw/domains/steppy.fi/public_html/wp-content/plugins/woocommerce/ src/Utilities/ArrayUtil.php’ (include_path=’.:’) in /home/mgaivqaibw/domains/ steppy.fi/public_html/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class- php-autoloader.php:90 Stack trace: 0 /home/mgaivqaibw/domains/steppy.fi/public_html/ wp-content/plugins/woocommerce/src/Internal/Features/FeaturesController.php(315): Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpackⓥ12_9\ al3_0_2\PHP_Autoloader::load_class() 1 /home/mgaivqaibw/domains/steppy.fi/public_html/ wp-content/plugins/woocommerce/src/Utilities/FeaturesUtil.php(66): Automattic\ WooCommerce\Internal\Features\FeaturesController->declare_compatibility() 2 / home/mgaivqaibw/domains/steppy.fi/public_html/wp-content/plugins/google-listings- and-ads/google-listings-and-ads.php(61): Automattic\WooCommerce\Utilities\FeaturesUtil:: declare_compatibility() 3 /home/mgaivqaibw/domains/steppy.fi/public_html/wp-includes/ class-wp-hook.php(324): {closure}() 4 /home/mgaivqaibw/domains/steppy.fi/public_html/ wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 5 /home/mgaivqaibw/ domains/steppy.fi/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 6 /home/mgaivqaibw/domains/steppy.fi/public_html/wp-content/plugins/woocommerce/ includes/class-woocommerce.php(684): do_action() 7 /home/mgaivqaibw/domains/steppy. fi/public_html/wp-includes/class-wp-hook.php(324): WooCommerce->init() 8 /home/ mgaivqaibw/domains/steppy.fi/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 9 /home/mgaivqaibw/domains/steppy.fi/public_html/wp- includes/plugin.php(517): WP_Hook->do_action() 10 /home/mgaivqaibw/domains/steppy. fi/public_html/wp-settings.php(643): do_action() 11 /home/mgaivqaibw/domains/ steppy.fi/public_html/wp-config.php(102): require_once(‘…’) 12 /home/mgaivqaibw/ domains/steppy.fi/public_html/wp-load.php(50): require_once(‘…’) 13 /home/mgaivqaibw/ domains/steppy.fi/public_html/wp-cron.php(46): require_once(‘…’) 14 {main} * thrown tässä /home/mgaivqaibw/domains/steppy.fi/public_html/wp-content/plugins/ jetpack/vendor/jetpack-autoloader/class-php-autoloader.php rivillä 90 * Here is also a text file and a few screenshots: [https://we.tl/t-cbTdYHp8Jx](https://we.tl/t-cbTdYHp8Jx) Viewing 5 replies - 1 through 5 (of 5 total)