Title: SSL Zen - Free SSL/HTTPS's Replies | WordPress.org --- # SSL Zen - Free SSL/HTTPS [ ](https://wordpress.org/support/users/sslzen/) * [Profile](https://wordpress.org/support/users/sslzen/) * [Topics Started](https://wordpress.org/support/users/sslzen/topics/) * [Replies Created](https://wordpress.org/support/users/sslzen/replies/) * [Reviews Written](https://wordpress.org/support/users/sslzen/reviews/) * [Topics Replied To](https://wordpress.org/support/users/sslzen/replied-to/) * [Engagements](https://wordpress.org/support/users/sslzen/engagements/) * [Favorites](https://wordpress.org/support/users/sslzen/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 210 total) 1 [2](https://wordpress.org/support/users/sslzen/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/sslzen/replies/page/3/?output_format=md)… [12](https://wordpress.org/support/users/sslzen/replies/page/12/?output_format=md) [13](https://wordpress.org/support/users/sslzen/replies/page/13/?output_format=md) [14](https://wordpress.org/support/users/sslzen/replies/page/14/?output_format=md) [→](https://wordpress.org/support/users/sslzen/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] Paid for lifetime,unlimited websites – No support and no response to emails.](https://wordpress.org/support/topic/paid-for-lifetimeunlimited-websites-no-support-and-no-response-to-emails/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [8 months, 2 weeks ago](https://wordpress.org/support/topic/paid-for-lifetimeunlimited-websites-no-support-and-no-response-to-emails/#post-18613284) * Hi Henry, We’ve just emailed you regarding your case. Unfortunately, our development team was not able to resolve the issue despite our efforts. We sincerely apologize for the inconvenience this has caused. A full refund has been issued to your account. * Thank you for giving us the opportunity to assist, and we’re sorry we weren’t able to meet your expectations this time. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] Paid for lifetime,unlimited websites – No support and no response to emails.](https://wordpress.org/support/topic/paid-for-lifetimeunlimited-websites-no-support-and-no-response-to-emails/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/paid-for-lifetimeunlimited-websites-no-support-and-no-response-to-emails/#post-18603793) * Hey Henry, * We’re really sorry for the inconvenience. Just so you know, we did send a reply through our support ticket system. Could you check your inbox (and maybe spam/ junk) to see if it landed there? Sometimes those emails get filtered. * If you can’t find it, let us know and we’ll resend right away. We’ll stick with you until the SSL padlock is showing properly and everything’s working as it should. * Thanks for your patience, and again, sorry for the hassle. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] Undefined array key](https://wordpress.org/support/topic/undefined-array-key-54/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 2 months ago](https://wordpress.org/support/topic/undefined-array-key-54/#post-18334196) * [@chucklebuzz](https://wordpress.org/support/users/chucklebuzz/) these are just warnings. You can safely ignore them for now. We will fix this in the next version. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] Ability to get a refund?](https://wordpress.org/support/topic/ability-to-get-a-refund/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 2 months ago](https://wordpress.org/support/topic/ability-to-get-a-refund/#post-18303139) * [@thebadlamp1](https://wordpress.org/support/users/thebadlamp1/) we are sorry for the delay in getting back to you. We have refunded you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] SSL Zen Lifetime?](https://wordpress.org/support/topic/ssl-zen-lifetime/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 3 months ago](https://wordpress.org/support/topic/ssl-zen-lifetime/#post-18290744) * [@lestexas60](https://wordpress.org/support/users/lestexas60/) Yes. We still do 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] SSL Certificate is not being issued over ipv6](https://wordpress.org/support/topic/ssl-certificate-is-not-being-issued-over-ipv6/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 3 months ago](https://wordpress.org/support/topic/ssl-certificate-is-not-being-issued-over-ipv6/#post-18248904) * [@thebadlamp1](https://wordpress.org/support/users/thebadlamp1/) sending you a message through helpdesk right away. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] AXJ GLOBAL NEWS NETWORK RUNNING SSL ZEN](https://wordpress.org/support/topic/axj-global-news-network-running-ssl-zen/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 4 months ago](https://wordpress.org/support/topic/axj-global-news-network-running-ssl-zen/#post-18237968) * closing * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] AXJ GLOBAL NEWS NETWORK RUNNING SSL ZEN](https://wordpress.org/support/topic/axj-global-news-network-running-ssl-zen/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 4 months ago](https://wordpress.org/support/topic/axj-global-news-network-running-ssl-zen/#post-18237966) * [@axjpress](https://wordpress.org/support/users/axjpress/) closing this as I don’t know what’s the issue and what help do you need. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] can’t renew certificate](https://wordpress.org/support/topic/cant-renew-certificate/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 11 months ago](https://wordpress.org/support/topic/cant-renew-certificate/#post-17789054) * [@ymoto](https://wordpress.org/support/users/ymoto/) please try uninstalling, deleting and installing the plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] LetsEncrypt API error. Click here to report an issue.](https://wordpress.org/support/topic/letsencrypt-api-error-click-here-to-report-an-issue-2/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 12 months ago](https://wordpress.org/support/topic/letsencrypt-api-error-click-here-to-report-an-issue-2/#post-17758926) * If you are using plugin version 4.5.3 or earlier, we recommend uninstalling and deleting the plugin. Then, install the latest version (4.6.0) and complete the setup process. This update resolves all previous issues, and both HTTP and DNS verification should function correctly. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] can’t renew certificate](https://wordpress.org/support/topic/cant-renew-certificate/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 12 months ago](https://wordpress.org/support/topic/cant-renew-certificate/#post-17758924) * If you are using plugin version 4.5.3 or earlier, we recommend uninstalling and deleting the plugin. Then, install the latest version (4.6.0) and complete the setup process. This update resolves all previous issues, and both HTTP and DNS verification should function correctly. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] Both verification methods are not working](https://wordpress.org/support/topic/both-verification-methods-are-not-working/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [1 year, 12 months ago](https://wordpress.org/support/topic/both-verification-methods-are-not-working/#post-17758921) * If you are using plugin version 4.5.3 or earlier, we recommend uninstalling and deleting the plugin. Then, install the latest version (4.6.0) and complete the setup process. This update resolves all previous issues, and both HTTP and DNS verification should function correctly. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] LetsEncrypt API error. Click here to report an issue.](https://wordpress.org/support/topic/letsencrypt-api-error-click-here-to-report-an-issue-2/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [2 years ago](https://wordpress.org/support/topic/letsencrypt-api-error-click-here-to-report-an-issue-2/#post-17748277) * TTL does not matter in this situation. We have fixed the domain verification issue, we are releasing an update soon. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] can’t renew certificate](https://wordpress.org/support/topic/cant-renew-certificate/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [2 years ago](https://wordpress.org/support/topic/cant-renew-certificate/#post-17748275) * Hello. We have fixed the issue. We are releasing an update shortly. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] Both verification methods are not working](https://wordpress.org/support/topic/both-verification-methods-are-not-working/) * Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/) * (@sslzen) * [2 years ago](https://wordpress.org/support/topic/both-verification-methods-are-not-working/#post-17748274) * We have fixed the issue. Expect a new update soon. Viewing 15 replies - 1 through 15 (of 210 total) 1 [2](https://wordpress.org/support/users/sslzen/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/sslzen/replies/page/3/?output_format=md)… [12](https://wordpress.org/support/users/sslzen/replies/page/12/?output_format=md) [13](https://wordpress.org/support/users/sslzen/replies/page/13/?output_format=md) [14](https://wordpress.org/support/users/sslzen/replies/page/14/?output_format=md) [→](https://wordpress.org/support/users/sslzen/replies/page/2/?output_format=md)