Title: ssastrodev's Replies | WordPress.org

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# ssastrodev

  [  ](https://wordpress.org/support/users/ssastrodev/)

 *   [Profile](https://wordpress.org/support/users/ssastrodev/)
 *   [Topics Started](https://wordpress.org/support/users/ssastrodev/topics/)
 *   [Replies Created](https://wordpress.org/support/users/ssastrodev/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/ssastrodev/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/ssastrodev/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/ssastrodev/engagements/)
 *   [Favorites](https://wordpress.org/support/users/ssastrodev/favorites/)

 Search replies:

## Forum Replies Created

Viewing 7 replies - 1 through 7 (of 7 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tainacan] PDF duplication](https://wordpress.org/support/topic/pdf-duplication/)
 *  Thread Starter [ssastrodev](https://wordpress.org/support/users/ssastrodev/)
 * (@ssastrodev)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/pdf-duplication/#post-14599699)
 * I have made a mistake. Upon closer inspection I noticed that the thumbnails are
   stored in the wp-uploads and the actual PDF is stored in the tainacan items.
 * Apologies for the inconvenience!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tainacan] JS file is being blocked](https://wordpress.org/support/topic/js-file-is-being-blocked/)
 *  Thread Starter [ssastrodev](https://wordpress.org/support/users/ssastrodev/)
 * (@ssastrodev)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/js-file-is-being-blocked/#post-12757073)
 * Hi [@leogermani](https://wordpress.org/support/users/leogermani/),
 * We asked the hosting company to whitelist the file. They emailed back and they
   did that.
 * However, as soon as we upload it again, the server deletes the file.
    The interesting
   thing is that, it happens even if the plugin is inactive.
 * I thought that would be useful information to help the development team.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tainacan] JS file is being blocked](https://wordpress.org/support/topic/js-file-is-being-blocked/)
 *  Thread Starter [ssastrodev](https://wordpress.org/support/users/ssastrodev/)
 * (@ssastrodev)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/js-file-is-being-blocked/#post-12744337)
 * Hi [@leogermani](https://wordpress.org/support/users/leogermani/),
 * Many thanks for the prompt reply.
 * Looking forward to the update and we will keep trying at our end!
 * You’re most welcome!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tainacan] Items list is blank](https://wordpress.org/support/topic/items-list-is-blank/)
 *  Thread Starter [ssastrodev](https://wordpress.org/support/users/ssastrodev/)
 * (@ssastrodev)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/items-list-is-blank/#post-12728864)
 * Ok! A re-install has brought it back to life!
    Although Safari is still having
   issues probably a persistent cache, Chrome however, is working fine.
 * Hopefully Safari will sort itself out soon.
 * Thanks again for your help with this!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tainacan] Items list is blank](https://wordpress.org/support/topic/items-list-is-blank/)
 *  Thread Starter [ssastrodev](https://wordpress.org/support/users/ssastrodev/)
 * (@ssastrodev)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/items-list-is-blank/#post-12728458)
 * We installed it from the WP Admin panel.
 * We will reinstall and see how it goes.
 * Many many thanks for your prompt replies and help!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tainacan] Items list is blank](https://wordpress.org/support/topic/items-list-is-blank/)
 *  Thread Starter [ssastrodev](https://wordpress.org/support/users/ssastrodev/)
 * (@ssastrodev)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/items-list-is-blank/#post-12727070)
 * Thanks for the prompt reply!
 * 1. Checked permalinks: it is set to [https://istardb.org/sample-post/](https://istardb.org/sample-post/)
   
   2. Checked Tainacan System Check, only issues are:
 * (Yellow) PHP Modules
    The optional module imagick is not installed, or has been
   disabled. This is used, among other things, to automatically extract the first
   page of PDFs to use as a thumbnail.
 * (Yellow) PHP Maximum execution time
    Your current configuration is 30 seconds.
   This is fine, but you should consider increase it to at least 240 seconds if 
   possible Some Tainacan features, such as import processes, may need a little 
   extra time to run. It is a good idea to set the PHP maximum execution time to
   a bigger value than the default, although this is not mandatory. If you see a“
   Maximum execution time of XX seconds exceeded” in any error log, then you shoud
   definitely do it.
 * 3. I looked at the Javascript Console: and noticed this:
    user_search-components.
   js:1 Failed to load resource: the server responded with a status of 404 ()
 * When I go the the single item page or collections page they work:
    [https://istardb.org/collections/](https://istardb.org/collections/)
   [https://istardb.org/aer-publications/paper-4](https://istardb.org/aer-publications/paper-4)
 * However, here it does not
    [https://istardb.org/aer-publications/](https://istardb.org/aer-publications/)
 * Thanks in advance
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tainacan] Restricting access to attachment/document for each item](https://wordpress.org/support/topic/restricting-access-to-attachment-document-for-each-item/)
 *  Thread Starter [ssastrodev](https://wordpress.org/support/users/ssastrodev/)
 * (@ssastrodev)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/restricting-access-to-attachment-document-for-each-item/#post-12695827)
 * Hi [@leogermani](https://wordpress.org/support/users/leogermani/),
 * Many thanks for the prompt reply and the link.
    It is great to see it being on
   your roadmap and will be a great option! Keep up the good work, and we will await
   the implementation! In the mean time, we will begin transfer of our repository
   to wordpress using your plugin.
 * Thanks again!

Viewing 7 replies - 1 through 7 (of 7 total)