Title: BeyondWords (formerly SpeechKit)'s Replies | WordPress.org --- # BeyondWords (formerly SpeechKit) [ ](https://wordpress.org/support/users/speechkit/) * [Profile](https://wordpress.org/support/users/speechkit/) * [Topics Started](https://wordpress.org/support/users/speechkit/topics/) * [Replies Created](https://wordpress.org/support/users/speechkit/replies/) * [Reviews Written](https://wordpress.org/support/users/speechkit/reviews/) * [Topics Replied To](https://wordpress.org/support/users/speechkit/replied-to/) * [Engagements](https://wordpress.org/support/users/speechkit/engagements/) * [Favorites](https://wordpress.org/support/users/speechkit/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 39 total) 1 [2](https://wordpress.org/support/users/speechkit/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/speechkit/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/speechkit/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Problem with every update to version 6.0.0](https://wordpress.org/support/topic/problem-with-every-update-to-version-6-0-0/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [6 months ago](https://wordpress.org/support/topic/problem-with-every-update-to-version-6-0-0/#post-18730525) * Hi Pierre, * Thanks for reaching out. Would you mind contacting **sam@beyondwords.io** so they can follow up with you directly on this issue? * Thanks, BeyondWords Team * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[BeyondWords - Text-to-Speech] Awesome idea… if only it worked.](https://wordpress.org/support/topic/awesome-idea-if-only-it-worked/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [9 months, 4 weeks ago](https://wordpress.org/support/topic/awesome-idea-if-only-it-worked/#post-18574592) * Hello, * Thank you for your feedback, and I’m sorry to hear about the frustration you experienced during implementation. * We’re currently reviewing our support systems, including the chat functionality, to ensure we’re setting clearer expectations and improving our response times. * If you’re still open to it, I’d love to help get things set up. I’ve reached out to you directly via email, or you’re welcome to contact us at **support@beyondwords. io**. * Thanks, The BeyondWords Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Can not disable the option Auto-publish](https://wordpress.org/support/topic/can-not-disable-the-option-auto-publish/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [1 year, 1 month ago](https://wordpress.org/support/topic/can-not-disable-the-option-auto-publish/#post-18402972) * Hi [@khanhvo](https://wordpress.org/support/users/khanhvo/), Thanks for reaching out.For further support, please contact sam@beyondwords.io. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Custom Post Types Not Working](https://wordpress.org/support/topic/custom-post-types-not-working-13/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [1 year, 7 months ago](https://wordpress.org/support/topic/custom-post-types-not-working-13/#post-18087756) * Hello, Thanks for reaching out, and apologies in the delay!Your post types need to support custom fields. You can check the site health in WordPress to see which post types are supported and unsupported in the BeyondWords section. * You can check this out in our docs: [https://docs.beyondwords.io/docs-and-guides/content/connect-cms/wordpress](https://docs.beyondwords.io/docs-and-guides/content/connect-cms/wordpress) * ![](https://wordpress.org/c032b259-d7f7-40aa-a255-8e3c65d894c6) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] + icon not showing on gutenberg blocks when we tried to update 4.0.0](https://wordpress.org/support/topic/icon-not-showing-on-gutenberg-blocks-when-we-tried-to-update-4-0-0/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [2 years, 5 months ago](https://wordpress.org/support/topic/icon-not-showing-on-gutenberg-blocks-when-we-tried-to-update-4-0-0/#post-17273890) * Hi there – thanks for reporting this issue. Please try and update to the latest version of the plugin (4.3.0). If the bug is still present please send us your WordPress site info to our support email. Thanks! [https://docs.beyondwords.io/docs-and-guides/content/connect-cms/wordpress/copy-site-health](https://docs.beyondwords.io/docs-and-guides/content/connect-cms/wordpress/copy-site-health) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[BeyondWords - Text-to-Speech] delete account](https://wordpress.org/support/topic/delete-account-32/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [2 years, 5 months ago](https://wordpress.org/support/topic/delete-account-32/#post-17273877) * Hi there – please accept our apologies. Subscriptions can be cancelled in the Billing section of the dashboard. To cancel an account, and delete all data, we ask that you contact us via the support email rather than via the chat function. Sometimes we can’t identify the customer using this channel. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] PHP Fatal error: Uncaught TypeError: strpos()](https://wordpress.org/support/topic/php-fatal-error-uncaught-typeerror-strpos/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [2 years, 6 months ago](https://wordpress.org/support/topic/php-fatal-error-uncaught-typeerror-strpos/#post-17216611) * Hi Mark, thank you for reporting this issue! * Yes, this issue was fixed in the plugin’s v4.2.4 release. Please update to the latest version to avoid it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Using Visual Composer (the voice reads shortcodes)](https://wordpress.org/support/topic/using-visual-composer-the-voice-reads-shortcodes/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [2 years, 8 months ago](https://wordpress.org/support/topic/using-visual-composer-the-voice-reads-shortcodes/#post-17051458) * Hi [@ign2009](https://wordpress.org/support/users/ign2009/) thanks for reporting this issue! The plugin shouldn’t read out shortcodes so there might be conflict with your setup. * Please your site health and a link to one of the problem posts to [support@beyondwords.io](https://wordpress.org/support/users/speechkit/replies/support@beyondwords.io?output_format=md). We’ll investigate. * [https://docs.beyondwords.io/docs-and-guides/content/connect-cms/wordpress/copy-site-health](https://docs.beyondwords.io/docs-and-guides/content/connect-cms/wordpress/copy-site-health) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Embedded Shortcodes do not following Post Type settings](https://wordpress.org/support/topic/embedded-shortcodes-do-not-following-post-type-settings/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [3 years, 2 months ago](https://wordpress.org/support/topic/embedded-shortcodes-do-not-following-post-type-settings/#post-16511149) * Hi there [@mattpramschufer](https://wordpress.org/support/users/mattpramschufer/)– thanks for reaching out to us! You might be able to use our WordPress filters to integrate with custom PHP code: [https://docs.beyondwords.io/docs-and-guides/integrations/wordpress/wordpress-filters/beyondwords_post_player_enabled](https://docs.beyondwords.io/docs-and-guides/integrations/wordpress/wordpress-filters/beyondwords_post_player_enabled) Please feel free to book in a time to speak with our team if the issue persists: [https://calendly.com/beyondwords-stu](https://calendly.com/beyondwords-stu) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Fatal Error Trashing Posts](https://wordpress.org/support/topic/fatal-error-trashing-posts/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [3 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-trashing-posts/#post-16121179) * Hi Matt, * Our developer has just shipped an update, could you please install that and let us know if you still experience any issues? If you could email through your site info along with your project ID that would be great. * Thanks, Rachel * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Fatal Error Trashing Posts](https://wordpress.org/support/topic/fatal-error-trashing-posts/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [3 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-trashing-posts/#post-16117744) * Hi Matt, * Thank you, we are looking into this. * Would it be possible to temporarily disable WooCommerce using [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/) and let us know if the problem still occurs? * It may also be helpful if you could email your site info (using “Copy site info to clipboard” at Tools > Site Health) and project ID to [support@beyondwords.io](https://wordpress.org/support/users/speechkit/replies/support@beyondwords.io?output_format=md) * Thanks, Rachel * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] No ability to re-generate audio](https://wordpress.org/support/topic/no-ability-to-re-generate-audio/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [3 years, 7 months ago](https://wordpress.org/support/topic/no-ability-to-re-generate-audio/#post-16078058) * Issue discussed via email. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Audio attribute kills server side rendered block](https://wordpress.org/support/topic/audio-attribute-kills-server-side-rendered-block/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [3 years, 7 months ago](https://wordpress.org/support/topic/audio-attribute-kills-server-side-rendered-block/#post-16078055) * As discussed via email, this issue has been resolved. Thanks again for reporting. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Audio is not generated](https://wordpress.org/support/topic/audio-is-not-generated-2/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [3 years, 8 months ago](https://wordpress.org/support/topic/audio-is-not-generated-2/#post-15980756) * Hi there, * It is likely the case that your audio skipped when characters were not available. Please try reprocessing: [https://docs.beyondwords.io/docs-and-guides/manage-audio/check-audio-status#how-to-reprocess-audio](https://docs.beyondwords.io/docs-and-guides/manage-audio/check-audio-status#how-to-reprocess-audio) * If you encounter any further issues, please refer to my email where I suggested that you book a call with our WordPress developer. * Best, Rachel * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BeyondWords - Text-to-Speech] Audio is not generated](https://wordpress.org/support/topic/audio-is-not-generated-2/) * Plugin Author [BeyondWords (formerly SpeechKit)](https://wordpress.org/support/users/speechkit/) * (@speechkit) * [3 years, 8 months ago](https://wordpress.org/support/topic/audio-is-not-generated-2/#post-15979306) * Hi there, * Audio is skipped: [https://docs.beyondwords.io/docs-and-guides/manage-audio/check-audio-status](https://docs.beyondwords.io/docs-and-guides/manage-audio/check-audio-status) when there are not enough characters available: [https://docs.beyondwords.io/docs-and-guides/manage-your-account/check-or-increase-your-character-limit](https://docs.beyondwords.io/docs-and-guides/manage-your-account/check-or-increase-your-character-limit) * You may wish to upgrade your account with a character booster and then reprocess the audio. * Best, Rachel Viewing 15 replies - 1 through 15 (of 39 total) 1 [2](https://wordpress.org/support/users/speechkit/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/speechkit/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/speechkit/replies/page/2/?output_format=md)