Title: snap-shot's Replies | WordPress.org

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# snap-shot

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## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 24 total)

1 [2](https://wordpress.org/support/users/snap-shot/replies/page/2/?output_format=md)
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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Taxonomy/Term and Role-based Discounts for WooCommerce] Cannot apply discount to a variable subscription product](https://wordpress.org/support/topic/cannot-apply-discount-to-a-variable-subscription-product/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cannot-apply-discount-to-a-variable-subscription-product/#post-12344616)
 * Hi Marco,
 * good news! You successfully fixed the issue and now they are compatible!
    It 
   works!
 * I suggest you to write it down, somebody else could use the Subscription plugin
   and might be useful to read about compatibility.
 * PS – I just wen through the link to donate to you for the help! (used an email
   account ending with ……actory.it)
    Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Taxonomy/Term and Role-based Discounts for WooCommerce] Cannot apply discount to a variable subscription product](https://wordpress.org/support/topic/cannot-apply-discount-to-a-variable-subscription-product/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cannot-apply-discount-to-a-variable-subscription-product/#post-12324283)
 * Hi Marco,
 * if you can find a solution I’ll be grateful to contribute to the work!
    Because
   you will solve a problem for me!
 * Let me know
    Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Scheduling – The end date is not working](https://wordpress.org/support/topic/scheduling-the-end-date-is-not-working/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/scheduling-the-end-date-is-not-working/#post-11924617)
 * Ok understood! That helped to fix it.
 * Thanks Daniel!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[GravityExport Lite for Gravity Forms] Download link produces a broken xls file](https://wordpress.org/support/topic/download-link-produces-a-broken-xls-file/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/download-link-produces-a-broken-xls-file/#post-11259162)
 * Thanks Doeke, tryed that but nope!
 * Now I am not able to open the xlsx file at all, nor with Excel/LIbreoffice or
   Google Drive
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[GravityExport Lite for Gravity Forms] Download link produces a broken xls file](https://wordpress.org/support/topic/download-link-produces-a-broken-xls-file/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/download-link-produces-a-broken-xls-file/#post-11258170)
 * Hi Doeke,
 * thank you for the tip, I did check and the settings in my wp-config are off as
   I show you following:
 * define( ‘WP_DEBUG’, false );
    // Enable Debug logging to the /wp-content/debug.
   log file define( ‘WP_DEBUG_LOG’, false ); // Disable display of errors and warnings
   define( ‘WP_DEBUG_DISPLAY’, false ); //@ini_set( ‘display_errors’, 0 ); // conserva
   3 revisioni per i post define( ‘WP_POST_REVISIONS’, 3 );
 * –
    Perhaps this is not “blocking” me because it is working using CSV format, 
   but I would prefer to have the xls output because I have a “special” client who
   is technically incapable of converting csv to xls! Glad me!
 * If you have any other tip, otherwise I’ll try to keep it as it is.
    BR
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SlimStat Analytics] Email reports – exclude roles](https://wordpress.org/support/topic/email-reports-exclude-roles/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/email-reports-exclude-roles/#post-8949689)
 * Hi Jason,
 * thanks for your feedback, in the meanwhile I have another question if I can post
   here..
    Inside the “User Overview” reports we get some strange data. I mean that
   the “Login Count” column shows 0 for many users that instead have the “Time on
   Site” for example of “8m 26s”. How can it happen?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SlimStat Analytics] Slim Stat Email reports – Email not sent](https://wordpress.org/support/topic/slim-stat-email-reports-email-not-sent/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/slim-stat-email-reports-email-not-sent/#post-8940763)
 * I have just made the same checks and saved the page, now it works!
 * I have scheduled the first weekly report, thanks!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] iThemeS Security blocks me out even with IP white listed](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/#post-8395123)
 * Thank you Gal Baras,
 * anyway I have never enterd a wrong password. The case is different, to be more
   clear for everyone who reads this thread, I riassume the problem to be solved.
    1. Somebody was trying to brute force the website (the iThemeSec Log showed many
       attempts)
    2. My IP address was already whitelisted, but I could neither access and got the
       locked out message
    3. The “locked out message” of “coming back in few hours” was shown even from different
       PC and dynamic IP devices tested through a cross browser simulator which uses
       machines in USA (I am in Europe). Those PCs had never tryed to log in that website
       before! This is strange.
 * It seems like the hacker has found a critical point to let iThemeSec go “crazy”
   and block eveybody from every devices in the world.
 * Any idea from the Plugin Support?
 * This problem occurred two times during the past 3 months.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] iThemeS Security blocks me out even with IP white listed](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/#post-8391555)
 * Well, probably I remember that I had changed the time after the last problem 
   happened (that should have been 480 min) and probably the messaage also.
    What
   other details can I provide? Is the only chance wait for the issue to happen 
   again?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] iThemeS Security blocks me out even with IP white listed](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/#post-8390905)
 * Hi,
 * I have changed:
    – Lockout Period: 60 minutes – Community Lockout Message: I 
   have put a general error message not realting to security
 * There is no other security related plugin or concerning with users management..
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] iThemeS Security blocks me out even with IP white listed](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/#post-8390087)
 * Hi,
 * the solution thought by [@galbaras](https://wordpress.org/support/users/galbaras/)
   sounds good!
 * Has anyone an idea on how to implement it?
 * But the point maybe I dind’t explain so well is that it seems a bug because the
   website becomes:
    - blocked from every device and every IP address,
    - even from new IP visitors,
    - even before entering the username (so it is not the user banning feature)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] iThemeS Security blocks me out even with IP white listed](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/ithemes-security-blocks-me-out-even-with-ip-white-listed/#post-8376513)
 * Hi,
 * thanks for your suggestion, I will surely do that in the next emergency. For 
   the last occasion, it was auto-solved after the hours of “being banned” passed.
 * But now the doubt stays, how could this happen if:
 * 1) I have whitelisted my IP address
    2) The alert message of “coming back in 
   few hours” was shown even from different dynamic IP devices tested through a 
   cross browser simulator which uses machines in USA (I am in Europe). Those IP
   never tryed to log in that website before! This is strange.
 * It seems like they have found a critical point to let iThemeSec go “crazy” and
   block eveybody and everything..
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Image Watermark] Watermark png becomes black](https://wordpress.org/support/topic/watermark-png-becomes-black/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/watermark-png-becomes-black/#post-8255280)
 * Re-applied? You mean for the old images it will stay the same. Right? (obvoiusly)
 * For manual I mean through Photoshop
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Image Watermark] Watermark png becomes black](https://wordpress.org/support/topic/watermark-png-becomes-black/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/watermark-png-becomes-black/#post-8254907)
 * Hi Jory,
 * thanks for your help, I have tried what you said, but nothing changed..
    I also
   saved again the watermark from Photoshop and applied it to a jpeg image to test
   it. Manually doing this, it worked as you can see from here: [http://www.screencast.com/t/MldEmEY3](http://www.screencast.com/t/MldEmEY3)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Image Watermark] Watermark png becomes black](https://wordpress.org/support/topic/watermark-png-becomes-black/)
 *  Thread Starter [snap-shot](https://wordpress.org/support/users/snap-shot/)
 * (@snap-shot)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/watermark-png-becomes-black/#post-8246241)
 * Hi Jori,
 * it is a standard PNG-24 non interlaced.. Does this help?
 * Bye

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