Title: Syed Balkhi's Replies | WordPress.org --- # Syed Balkhi [ ](https://wordpress.org/support/users/smub/) * [Profile](https://wordpress.org/support/users/smub/) * [Topics Started](https://wordpress.org/support/users/smub/topics/) * [Replies Created](https://wordpress.org/support/users/smub/replies/) * [Reviews Written](https://wordpress.org/support/users/smub/reviews/) * [Topics Replied To](https://wordpress.org/support/users/smub/replied-to/) * [Engagements](https://wordpress.org/support/users/smub/engagements/) * [Favorites](https://wordpress.org/support/users/smub/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 350 total) 1 [2](https://wordpress.org/support/users/smub/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/smub/replies/page/3/?output_format=md) … [22](https://wordpress.org/support/users/smub/replies/page/22/?output_format=md) [23](https://wordpress.org/support/users/smub/replies/page/23/?output_format=md) [24](https://wordpress.org/support/users/smub/replies/page/24/?output_format=md) [→](https://wordpress.org/support/users/smub/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] Free version for WooCommerce is completely useless](https://wordpress.org/support/topic/free-version-for-woocommerce-is-completely-useless/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [3 years, 5 months ago](https://wordpress.org/support/topic/free-version-for-woocommerce-is-completely-useless/#post-16300082) * Thank you for sharing your feedback, but it seems there must be some confusion. WPCode works without any restrictions for WooCommerce users, and we have tens of thousands of users using it. We have one of the most full-featured options in our free version compared to any other competitor. The only thing that we’re charging for is the convenience of specific conditional logic triggers for WooCommerce via an easy UI. But you can always use the exact conditional logic code in the snippet area yourself, and it will work just fine. And a lot of advanced users do that. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] Used to be a great plugin, not anymore](https://wordpress.org/support/topic/used-to-be-a-great-plugin-not-anymore/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [3 years, 5 months ago](https://wordpress.org/support/topic/used-to-be-a-great-plugin-not-anymore/#post-16224362) * Hey Mircea, you can easily switch to the Simple Mode option under Settings to disable all the powerful code snippet features and revert back to the Header and Footer mode. * We added that option to ensure that the plugin can serve all use-cases 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] Political agitation in the admin menu after updating to 2.0.4.1](https://wordpress.org/support/topic/political-agitation-in-the-admin-menu-after-updating-to-2-0-4-1/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [3 years, 5 months ago](https://wordpress.org/support/topic/political-agitation-in-the-admin-menu-after-updating-to-2-0-4-1/#post-16220980) * Hi [@novoleg](https://wordpress.org/support/users/novoleg/) * Thank you for bringing this to our attention. In our plugin, we use a dependency library (sweetalert2) for creating responsive and accessible (WAI-ARIA) modals, and we updated that library to the latest version. * We did not realize that the author of that library had added political messages because it only shows when the browser language is set to Russian and tld is . ru, .su, and .рф. * We have released an updated version (2.0.4.2) of our plugin to revert to an older version of that library which does not have the message, and we will be working on eliminating this dependency library entirely in the future. * I personally want to apologize to you for any inconvenience this may have caused. We believe in the open web and we just want to create good tools that help small businesses around the world improve their digital presence. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] Cloud snippet library](https://wordpress.org/support/topic/cloud-snippet-library/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [3 years, 9 months ago](https://wordpress.org/support/topic/cloud-snippet-library/#post-15861374) * These are all great ideas – I’m adding this to our feature list. * We do have plans for Cloud Snippets, so that should be coming in the coming months. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] CSS](https://wordpress.org/support/topic/css-225/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [3 years, 9 months ago](https://wordpress.org/support/topic/css-225/#post-15860792) * Thank you for making that suggestion. You can currently add CSS snippet using the Universal Snippet option and wrapping it with css tag. * We can add a CSS option in the future updates 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] Sidebar label name change](https://wordpress.org/support/topic/sidebar-label-name-change/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [3 years, 9 months ago](https://wordpress.org/support/topic/sidebar-label-name-change/#post-15860789) * Thank you for the suggestion. We specifically made sure that our menu label is different than other snippet plugins. * For example, the one that you’re referencing to — their menu label is “Snippets” and they have a scissor icon. * Our label is Code Snippets with WPCode icon. * Most users will not have two plugins that do the same thing. We have a built- in way to import snippets from other snippet plugins to make it easy 🙂 * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] Another good plugin ruined](https://wordpress.org/support/topic/another-good-plugin-ruined/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [3 years, 9 months ago](https://wordpress.org/support/topic/another-good-plugin-ruined/#post-15850913) * Thank you for your feedback. It’s unfortunate that you’re unhappy with the additional features which are all free. We made the plugin at least 100x more powerful with conditional logic, more granular control, snippet library, code generators, etc. * The plugin file size alone is not a good indicator of weight because the front- end output remains the same, and you have full control over it. The plugin’s frontend footprint is very light-weight. * We even added the option to keep the Simple Mode for those who don’t want the additional functionality in the dashboard. * As the creator of this plugin, we wanted to balance user requests for new features while maintaining the simplicity of design. * I hope you give the new features and honest chance to see the value that we have added. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] Thanks for the simple mode](https://wordpress.org/support/topic/thanks-for-the-simple-mode/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [3 years, 10 months ago](https://wordpress.org/support/topic/thanks-for-the-simple-mode/#post-15838574) * Thank you Charles. I personally wanted to make sure that the simple mode existed because I know a lot of users like myself only use the plugin for inserting Global Header and Footer scripts. * But we also wanted to help users who were requesting the full feature code snippet solution with conditional logic and more. * I’m really proud of this release and I appreciate your continued support 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager] The worst nightmare from security point of view](https://wordpress.org/support/topic/the-worst-nightmare-from-security-point-of-view/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [4 years, 10 months ago](https://wordpress.org/support/topic/the-worst-nightmare-from-security-point-of-view/#post-14622666) * It’s important I emphasize that for someone to add scripts via this plugin, it requires them to have Admin access to WordPress. * If a hacker has already obtained admin access to your site, then no other security measure matters. * Similar to if a hacker gained access to your Google Tag Manager account. * This plugin is no different than using Google Tag Manager except it’s a lot more beginner friendly. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)] Dissappointed with the latest version!](https://wordpress.org/support/topic/dissappointed-with-the-latest-version/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [6 years, 3 months ago](https://wordpress.org/support/topic/dissappointed-with-the-latest-version/#post-12445469) * [@shehryaraziz](https://wordpress.org/support/users/shehryaraziz/) thank you for taking the time to write a review. * Our new update was done with the best of intentions. * We had to make several hard decisions in the process, but I know they are the right decisions to ensure a sustainable future for the plugin. * I wrote a [detailed blog post here](https://www.exactmetrics.com/why-did-we-implement-the-new-google-analytics-authentication-flow-challenges-explained/) discussing our challenges. * Even if we didn’t add a premium version, the old plugin dashboard had to be restricted and certain data points had to be removed because we were simply running out of API quota every day which was breaking the dashboard for many users. * We added a modestly priced premium version, so those who want to keep the heavy API quota items like real-time reports, detailed dashboard etc, can pay to upgrade. We also added additional advanced reports like Search Console report etc that didn’t exist previously to make it more enticing for users to support us. * Since the inception of this plugin, it has been 100% free. We relied entirely on the donation model which simply isn’t scalable as we have full-time team members working on the product. * Our hope is that the introduction of a modestly priced premium plugin will allow us to continue the work that we do on the free plugin to helps over a million website owners see the stats that matter. * We appreciate your support through this process. If you have any feedback on how we can make the plugin better, please let us know using our support form on the website 🙂 * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)] Return the old version!](https://wordpress.org/support/topic/return-the-old-version/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [6 years, 3 months ago](https://wordpress.org/support/topic/return-the-old-version/#post-12445410) * [@franciscofgb](https://wordpress.org/support/users/franciscofgb/) thank you for taking the time to review. * We tried to maintain the old version for as long as we could until it simply became unscalable. More and more users were reporting issues where the dashboard stats wouldn’t work for them (because daily API quota was exceeded). * In the ExactMetrics rewrite process, we had to make several hard decisions, but we made them with a lot of thought and consideration to ensure the best future for the plugin. * I wrote a [detailed blog post](https://www.exactmetrics.com/why-did-we-implement-the-new-google-analytics-authentication-flow-challenges-explained/) sharing the challenges, and why we had to implement the new authentication flow + changes to the dashboard widget. * I know that change is hard, but this update was done with the best of intentions. * I truly appreciate your patience and support through this process as we continue to improve the ExactMetrics plugin. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)] Return to the OLD version](https://wordpress.org/support/topic/return-to-the-old-version-2/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [6 years, 3 months ago](https://wordpress.org/support/topic/return-to-the-old-version-2/#post-12445394) * [@jonas720](https://wordpress.org/support/users/jonas720/) thank you for taking the time to write a review. * We tried to maintain the old version for as long as we could until it simply became unscalable. More and more users were reporting issues where the dashboard stats wouldn’t work for them (because API quota was exceeded). * In the ExactMetrics rewrite process, we had to make several hard decisions, but we made them with a lot of thought and consideration to ensure the best future for the plugin. * I wrote a [detailed blog post](https://www.exactmetrics.com/why-did-we-implement-the-new-google-analytics-authentication-flow-challenges-explained/) sharing the challenges, and why we had to implement the new authentication flow + changes to the dashboard widget. * I know that change is hard, but this update was done with the best of intentions. * I truly appreciate your patience and support through this process as we continue to improve the ExactMetrics plugin. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)] Return to the previous GADWP plugin](https://wordpress.org/support/topic/return-to-the-previous-gadwp-plugin/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [6 years, 3 months ago](https://wordpress.org/support/topic/return-to-the-previous-gadwp-plugin/#post-12445308) * [@jorge89](https://wordpress.org/support/users/jorge89/) thank you for taking the time to write a review. * In the process of ExactMetrics rewrite, we had to make several hard decisions, but we made them with a lot of thought and consideration to ensure the best future for the plugin. * Our plugin like every other Google Analytics plugin relies entirely on the Google Analytics API, and each app developer has a restricted quota limit per day. * While this API limit can be raised upon request to Google, the process has gotten harder given the size and growth of ExactMetrics over the years. * This puts both you (users) and us (developers) in a tough spot because when more users login to their WordPress dashboard every day, then towards the end of the day users start seeing API limit exceeded errors instead of the analytics reports. * So we had to introduce a [new authentication flow](https://www.exactmetrics.com/why-did-we-implement-the-new-google-analytics-authentication-flow-challenges-explained/) in version 6.0 that solves this problem. * We reduced the dashboard widget to only show the most important metrics while other items like new vs. returning visitors chart, device breakdown report, top countries report, top referral sources report, and top posts / pages report were moved to the Overview Reports screen which is available to all users in our free plugin. * I truly appreciate your patience and support in this process. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)] What Happened?](https://wordpress.org/support/topic/what-happened-40/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [6 years, 3 months ago](https://wordpress.org/support/topic/what-happened-40/#post-12445287) * I apologize for this issue as it was out of our control. We have [implemented a new authentication flow](https://www.exactmetrics.com/why-did-we-implement-the-new-google-analytics-authentication-flow-challenges-explained/) in 6.0 that attempts to solve this issue. * As part of that, we have removed some stats from the dashboard widget and instead moved them to a dedicated Overview reports page. * This will help us save API quota on our Google Analytics app, so we can continue to show the most important data on dashboard when you login, and you can see other important reports with just 1-click inside your WP dashboard. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)] Certainly Everything Changes and I am blanked,](https://wordpress.org/support/topic/certainly-everything-changes-and-i-am-blanked/) * Plugin Author [Syed Balkhi](https://wordpress.org/support/users/smub/) * (@smub) * [6 years, 3 months ago](https://wordpress.org/support/topic/certainly-everything-changes-and-i-am-blanked/#post-12436046) * [@shivwddm](https://wordpress.org/support/users/shivwddm/) thank you for taking the time to write a review. * In the process of ExactMetrics rewrite, we had to make several hard decisions, but we made them with a lot of thought and consideration to ensure the best future for the plugin. * I wrote a [detailed blog post](https://www.exactmetrics.com/why-did-we-implement-the-new-google-analytics-authentication-flow-challenges-explained/) sharing the challenges, and why we had to implement the new authentication flow + changes to the dashboard widget. * We are certainly listening to user’s feedback and will continue to do our best to help more website owners make data-driven decisions to grow faster. * I truly appreciate your patience and support in this process and hope to continue to earn your trust for years to come. Viewing 15 replies - 1 through 15 (of 350 total) 1 [2](https://wordpress.org/support/users/smub/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/smub/replies/page/3/?output_format=md) … [22](https://wordpress.org/support/users/smub/replies/page/22/?output_format=md) [23](https://wordpress.org/support/users/smub/replies/page/23/?output_format=md) [24](https://wordpress.org/support/users/smub/replies/page/24/?output_format=md) [→](https://wordpress.org/support/users/smub/replies/page/2/?output_format=md)