Title: skrombach's Replies | WordPress.org --- # skrombach [ ](https://wordpress.org/support/users/skrombach/) * [Profile](https://wordpress.org/support/users/skrombach/) * [Topics Started](https://wordpress.org/support/users/skrombach/topics/) * [Replies Created](https://wordpress.org/support/users/skrombach/replies/) * [Reviews Written](https://wordpress.org/support/users/skrombach/reviews/) * [Topics Replied To](https://wordpress.org/support/users/skrombach/replied-to/) * [Engagements](https://wordpress.org/support/users/skrombach/engagements/) * [Favorites](https://wordpress.org/support/users/skrombach/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not disappearing](https://wordpress.org/support/topic/cookie-banner-not-disappearing/) * Thread Starter [skrombach](https://wordpress.org/support/users/skrombach/) * (@skrombach) * [5 years, 10 months ago](https://wordpress.org/support/topic/cookie-banner-not-disappearing/page/2/#post-13094808) * Hi [@rogierlankhorst](https://wordpress.org/support/users/rogierlankhorst/), * thanks for getting into it and for your explanation. As the “outer” script is used for a membership-program I’m using and therefore I’m not sure if everything will work as it’s supposed to be if I alter all the scripts for my advertisements. * I’ll ask the developers over at Steady if they may have another solution for their script. * Thank you so far! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not disappearing](https://wordpress.org/support/topic/cookie-banner-not-disappearing/) * Thread Starter [skrombach](https://wordpress.org/support/users/skrombach/) * (@skrombach) * [5 years, 10 months ago](https://wordpress.org/support/topic/cookie-banner-not-disappearing/page/2/#post-13083339) * Hey [@leonwimmenhoeve](https://wordpress.org/support/users/leonwimmenhoeve/), * I just reactived the cookie blocker. Let me know when you found the time to check! * Thank you so much for your great support, Stefan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not disappearing](https://wordpress.org/support/topic/cookie-banner-not-disappearing/) * Thread Starter [skrombach](https://wordpress.org/support/users/skrombach/) * (@skrombach) * [5 years, 10 months ago](https://wordpress.org/support/topic/cookie-banner-not-disappearing/page/2/#post-13077886) * Hi [@leonwimmenhoeve](https://wordpress.org/support/users/leonwimmenhoeve/), * excuse my late answer. I was packed with other stuff the last week. * I still have the cookie blocker disabled to prevent the problem from happening as I don’t want my users to be stuck with the cookie banner. * Kindly let me know should you have the time to check, then I’ll enable the blocker for some time. * Best, Stefan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARI Stream Quiz - WordPress Quizzes Builder] Translate “Play again”-Button](https://wordpress.org/support/topic/translate-play-again-button/) * Thread Starter [skrombach](https://wordpress.org/support/users/skrombach/) * (@skrombach) * [5 years, 10 months ago](https://wordpress.org/support/topic/translate-play-again-button/#post-13021802) * Hey there, * found the mistake. I was already using Loco translate as suggested in your documentation. After hitting the “sync” button again, the “Play again” string could be found. * Best, Stefan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not disappearing](https://wordpress.org/support/topic/cookie-banner-not-disappearing/) * Thread Starter [skrombach](https://wordpress.org/support/users/skrombach/) * (@skrombach) * [5 years, 10 months ago](https://wordpress.org/support/topic/cookie-banner-not-disappearing/#post-13020659) * Hi [@aahulsebos](https://wordpress.org/support/users/aahulsebos/) and [@rogierlankhorst](https://wordpress.org/support/users/rogierlankhorst/), * I finally managed to find out what is causing the problem. * I am using the services of German media startup “Steady” ([https://steadyhq.com/de](https://steadyhq.com/de)) to sell Memberships to my site. If you’re a logged in member, the ads on my site are disabled. * To achieve that, I have a script from Steady inserted and every ad is masked with a script. * ``` ``` * I just saw in another support topic here that this is causing problems. * When I remove the script above, the cookie banner is vanishing properly. But I’ll have to keep that script on my site as is as I have users paying for that feature. * Do you have any idea for a solution to that problem? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not disappearing](https://wordpress.org/support/topic/cookie-banner-not-disappearing/) * Thread Starter [skrombach](https://wordpress.org/support/users/skrombach/) * (@skrombach) * [5 years, 10 months ago](https://wordpress.org/support/topic/cookie-banner-not-disappearing/#post-13011070) * Hi guys, * I tried the following. * 1. Deactivating the plugin that causes errors that are written down in debug log. 2. Activating Complianz cookie blocker. 3. Flushing all caches. 4. Opening site to cause cookie banner error. * “Unfortunately”, no error is listed down in the debug log that way, it stays empty. When I reactivate the other plugin, the errors are written down, so debug mode itself is working. * So the debug mode isn’t helping in finding the cause of the problem. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not disappearing](https://wordpress.org/support/topic/cookie-banner-not-disappearing/) * Thread Starter [skrombach](https://wordpress.org/support/users/skrombach/) * (@skrombach) * [5 years, 11 months ago](https://wordpress.org/support/topic/cookie-banner-not-disappearing/#post-12984066) * Hey [@leonwimmenhoeve](https://wordpress.org/support/users/leonwimmenhoeve/) and [@aahulsebos](https://wordpress.org/support/users/aahulsebos/), * sorry for the late answer, I didn’t habe the time until now to go through your suggestions. * Enabling Complianz again and disabling the cookie blocker solves the “not disappearing” problem. I have the plugin activated like that now. * I disabled all activated integrations one by one to check if that causes the problem, but no success. * I switched on debug mode and created the log. But I had to found out that another old and not-updated plugin is flooding the log with non-critical errors. What should I be looking for in the log? * Best, Stefan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not disappearing](https://wordpress.org/support/topic/cookie-banner-not-disappearing/) * Thread Starter [skrombach](https://wordpress.org/support/users/skrombach/) * (@skrombach) * [5 years, 11 months ago](https://wordpress.org/support/topic/cookie-banner-not-disappearing/#post-12971024) * Hi [@leonwimmenhoeve](https://wordpress.org/support/users/leonwimmenhoeve/), * thanks for taking a look into it. * I tested by completely deactivating the plugins that are displaying popups and also Autoptimize. * Unfortunately, the same error is still showing up. * Do you have any other idea? * Best, Stefan - This reply was modified 5 years, 11 months ago by [skrombach](https://wordpress.org/support/users/skrombach/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not disappearing](https://wordpress.org/support/topic/cookie-banner-not-disappearing/) * Thread Starter [skrombach](https://wordpress.org/support/users/skrombach/) * (@skrombach) * [5 years, 11 months ago](https://wordpress.org/support/topic/cookie-banner-not-disappearing/#post-12970106) * Hi [@leonwimmenhoeve](https://wordpress.org/support/users/leonwimmenhoeve/), * thanks for your quick answer. I just reactived Complianz. Let me know if you can find something! * Best, Stefan - This reply was modified 5 years, 11 months ago by [skrombach](https://wordpress.org/support/users/skrombach/). Viewing 9 replies - 1 through 9 (of 9 total)