Gerard Blanco
Forum Replies Created
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Forum: Plugins
In reply to: [Enable Media Replace] Breakdance CompatibilityHi 50M,
Yes, of course, you can send us an email at help@shortpixel.com, which you can also use as a user for your test site.
Looking forward to your message!
Forum: Plugins
In reply to: [Enable Media Replace] Breakdance CompatibilityThank you, 50M.
Unfortunately we don’t own a Breakdance license, so it won’t be possible for us to reproduce the issue. However, as soon as we get our hands on one we will check this out.
In the meantime, it would be helpful if you could provide us with some additional information, including:
- Screenshots or a screen recording showing the issue in action. If possible, please include relevant links as well.
- Your site information. Please navigate to Tools > Site Health > Info, click on the “Copy site info to clipboard” button and paste the information in your reply.
Thank you!
Forum: Plugins
In reply to: [Enable Media Replace] Breakdance CompatibilityHi 50M,
There is a chance that this is simply a cache issue. Could you please check the following article and let me know if that helps? https://help.shortpixel.com/article/158-in-enable-media-replace-the-image-isnt-replaced-why
Thank you!
Thank you for the review!
Thanks for your review, san555!
Forum: Plugins
In reply to: [Resize Image After Upload] Doesnt work on php version 8.0Hi matredok,
Thank you for your message. We’re sorry to hear about this problem. 🙁
In order to help you troubleshoot this, it would be helpful if you could provide us with some additional information, including:
- Screenshots or a screen recording showing the issue in action. Please make sure to describe the problem.
- Your site information. Please navigate to Tools > Site Health > Info, click on the “Copy site info to clipboard” button and paste the information in your reply.
- Screenshots of your Resize Image After Upload settings.
- Finally, is the issue occurring in more than one web browser (Chrome, Firefox, Edge, Safari, etc.)?
We look forward to working with you to resolve the issue.
Thank you.
Forum: Plugins
In reply to: [Enable Media Replace] Thumbs not created?Hi andreios,
Thank you for your message. We’re sorry to hear about this problem. 🙁
In order to help you troubleshoot this, it would be helpful if you could provide us with some additional information, including:
- Your site information. Please navigate to Tools > Site Health > Info, click on the “Copy site info to clipboard” button and paste the information in your reply.
- Screenshots of the Enable Media Replace settings you choose when replacing the image.
We look forward to working with you to resolve the issue.
Thank you.
Forum: Plugins
In reply to: [Enable Media Replace] Doesn’t replace imagesHi freddyeee,
Could you please have a look at this thread where we talk about this issue? https://wordpress.org/support/topic/its-not-replacing/
Thank you!
Thank you, Netz, for your review!
Thank you very much for your review, danielknap!
Forum: Plugins
In reply to: [Enable Media Replace] Replace upon uploadHi nickpish,
No, sorry, there are no news from the dev team. We are fairly busy with other corrections and features for the plugin.
Like I mentioned, since this is a public & free plugin, we are always happy to review a Pull Request with such a feature on our public GitHub repository if you’d like to speed things up!
https://github.com/short-pixel-optimizer/enable-media-replace/
Cheers!
Forum: Plugins
In reply to: [Enable Media Replace] Fatal error after update WordPress and PHP VersionAh, I see 🙂
If you need any help with our plugin then, just let us know!
Forum: Plugins
In reply to: [Enable Media Replace] Fatal error after update WordPress and PHP VersionThank you, tamarazambrana.
The error does not seem to be caused by Enable Media Replace. It just says the error is in the file /wp-includes/media.php, which is not part of our plugin. Could you please contact your web developer so they can assist you with this?
Cheers!
Forum: Plugins
In reply to: [Enable Media Replace] Fatal error after update WordPress and PHP VersionHi tamarazambrana,
Could you please copy-paste here the full error log line here? Or even better, could you send us a screenshot where we see the error?
Thank you,
Hi Angela,
I just noticed that you already sent an email to our dev team. They are investigating it, so please stay tuned to your inbox, we will reply to you as soon as we have an answer.
Thanks!