simplybook
Forum Replies Created
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Forum: Plugins
In reply to: [SimplyBook] Typo in URLthanks, fixed
Hello Jan-Hinrich Fehlis,
Sorry for the delayed response.
It should be possible to edit the translations in Settings//Custom translations of your SimplyBook.me account.Please let us know if the issue persists or simply contact us via Livechat here
Forum: Plugins
In reply to: [Online Appointment Scheduling Widget and Booking System] PHP Stream ErrorsHi @jdembowski,
Ok, thanks)Forum: Plugins
In reply to: [Online Appointment Scheduling Widget and Booking System] PHP Stream ErrorsHi,
@noscoffin, please update your plugin to version 4.0.1. The problem is resolved. Thanks
@gcodelabs, please contact us through live chat to solve the problem ( Simplybook main site ). Thanks
- This reply was modified 5 years, 8 months ago by Jan Dembowski.
Forum: Plugins
In reply to: [Online Appointment Scheduling Widget and Booking System] PHP Stream ErrorsThank you for your feedback.
Could you please update the plugin to the newest version?
The issue should not happen after that.- This reply was modified 5 years, 8 months ago by Jan Dembowski.
Thank you for your feedback.
We are sorry to read that there are inconveniences in the use of SimplyBook system.
If you wish to use the plugin for WordPress, then yes, it is required to have API custom feature enabled. So you need to have the subscription that allows to use the corresponding number of custom features.
If it is inconvenient for you we may suggest to use widget instead, it does not require any additional custom features enabled.If you need any assistance with its use please contact our support via Livechat or email to support@simplybook.me
We will be glad to help you.- This reply was modified 5 years, 8 months ago by Jan Dembowski.
Thank you for your feedback.
The plugin is still supported and updated by our developers.
In case you have any issues with its use please let us know via LiveChat on our website https://simplybook.me/ or via email support@simplybook.meWe will be glad to help you. We hope you will enjoy using it in the future.
- This reply was modified 5 years, 8 months ago by Jan Dembowski.
Hi.
We plan to release a new, updated version of the plugin soon. Unfortunately, we still need some time to complete all updates. We apologize for the inconvenience.Also you can use an alternative method of integration – our widget. It already includes this feature.
- This reply was modified 5 years, 8 months ago by Jan Dembowski.
Hi.
We plan to release a new, updated version of the plugin soon. Unfortunately, we still need some time to complete all updates. We apologize for what you have been waiting for.
In terms of performance: no automated site analysis service provides an exact result. For the plugin to work, we need to constantly receive up-to-date information from the server about changes in your company. Any requests to the server require additional time. The request time is not constant and depends on the Internet on your server, as well as the distance between the servers.In case if the delay time is high enough – you can use an alternative method of integration – our widget. In this case, your site is integrated with the iframe with its built-in booking process. This method is faster because it excludes a connection to your server, and all data goes directly to our servers.
We apologize for the inconvenience. Thank you for your appeal.
[ Signature deleted ]- This reply was modified 5 years, 8 months ago by Jan Dembowski.
Forum: Plugins
In reply to: [Online Appointment Scheduling Widget and Booking System] PHP Noticesproblem solved)
Thanks)problem solved)
Thanks)In the new version the plugin (3.0.1), we added the ability to customize preloader mode.
Please, update your plugins.If plugin takes too long to load, please check:
1) your Internet connection speed and quality2) Internet connection speed and quality for the server, where your site is hosted
3) If your company is registered on .me server (located in North America) and your WordPress site is located in Europe, then slow loading time is due to delays caused by signal transmission over long distances. In this case please register new account on our EU server (https://simplybook.it) or contact our support team.
- This reply was modified 6 years, 11 months ago by simplybook.
- This reply was modified 6 years, 11 months ago by simplybook.
- This reply was modified 5 years, 8 months ago by Jan Dembowski.
Forum: Reviews
In reply to: [Online Appointment Scheduling Widget and Booking System] Stupid Pre-loaderHi ,
In the new version the plugin (3.0.1), we added the ability to customize preloader mode.
Please, update your plugins.
If plugin takes too long to load, please check:1) your Internet connection speed and quality
2) Internet connection speed and quality for the server, where your site is hosted
3) If your company is registered on .me server (located in North America) and your WordPress site is located in Europe, then slow loading time is due to delays caused by signal transmission over long distances. In this case please register new account on our EU server (https://simplybook.it) or contact our support team.
- This reply was modified 6 years, 11 months ago by simplybook.
- This reply was modified 5 years, 8 months ago by Jan Dembowski.
Forum: Plugins
In reply to: [Online Appointment Scheduling Widget and Booking System] Woo CommerceHi,
Please connect with our technical supporthi,
Try again, please