Title: SimpleBeadPatterns's Replies - page 2 | WordPress.org

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# SimpleBeadPatterns

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-9066364)
 * Hi Marcin,
 * Just following up. Here are the issues we have left…
 * 1. There used to be an “Upload” button to add files to a product – “Product Data-
   > Downloads”. Now, there isn’t. Is there a way to get that back?
 * 2. When we look at our website on a mobile device, the featured image is really
   small. Also, the Jigoshop Product Search widget is going past/over the sidebar,
   onto the page – covering up the product information text. Are those things you
   can help with, or are those theme settings?
 * 3. Only when we’re on a Jigoshop page, the content of the left side navigation
   bar is out-denting past the header and menu. It appears correctly on all other(
   non-Jigoshop) pages.
 * 4. We’ve been trying, for days, to remove the “Description” tab from the product
   pages, without asking for your help. But, we have been unsuccessful so far. Could
   you tell us which page to modify to remove that tab? We want to keep the pace
   between the box with the content and the images, but we just want to get rid 
   of the tab.
 * 5. In regards to the “Available Downloads” section, that’s missing from the My
   Account page, I know you said it would be added in the next release of Jigoshop
   eCommerce. We’re just wondering if you could tell us if we’re looking at days,
   weeks or months? We’re working on this development site, to get the new Jigoshop
   eCommerce set up, while our main website, with the old Jigoshop, is still running
   and active. Once we clone the development website back to our main site, all 
   of the tutorials that our customers have purchased, during this time period, 
   will not be listed under the “Available Downloads” section (right?) So, we’re
   trying to work as quickly as possible. If the new release won’t be out for a 
   while, is there code we could paste on the My Account page to temporarily create
   that “Available Downloads” section, or is there anything else we can do?
 * Again, thank you!
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-9039020)
 * Hi Marcin,
 * Okay! Here’s what we have left…
 * 1. There used to be an “Upload” button to add files to a product – “Product Data-
   > Downloads”. Now, there isn’t. Is there a way to get that back?
 * 2. When we look at our website on a mobile device, the featured image is really
   small. Also, the Jigoshop Product Search widget is going past/over the sidebar,
   onto the page – covering up the product information text. Are those things you
   can help with, or are those theme settings?
 * 3. Only when we’re on a Jigoshop page, the content of the left side navigation
   bar is out-denting past the header and menu. It appears correctly on all other(
   non-Jigoshop) pages.
 * 4. We’ve been trying, for days, to remove the “Description” tab from the product
   pages, without asking for your help. But, we have been unsuccessful so far. Could
   you tell us which page to modify to remove that tab? We want to keep the pace
   between the box with the content and the images, but we just want to get rid 
   of the tab.
 * 5. In regards to the “Available Downloads” section, that’s missing from the My
   Account page, I know you said it would be added in the next release of Jigoshop
   eCommerce. We’re just wondering if you could tell us if we’re looking at days,
   weeks or months? We’re working on this development site, to get the new Jigoshop
   eCommerce set up, while our main website, with the old Jigoshop, is still running
   and active. Once we clone the development website back to our main site, all 
   of the tutorials that our customers have purchased, during this time period, 
   will not be listed under the “Available Downloads” section (right?) So, we’re
   trying to work as quickly as possible. If the new release won’t be out for a 
   while, is there code we could paste on the My Account page to temporarily create
   that “Available Downloads” section, or is there anything else we can do?
 * Again, thank you!
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-9031129)
 * Hi Marcin,
 * Thank you very much!!!
 * 1. There used to be an “Upload” button to add files to a product – “Product Data-
   > Downloads”. Now, there isn’t. Is there a way to get that back?
 * 2. When we look at our website on a mobile device, the featured image is really
   small. Also, the Jigoshop Product Search widget is going past/over the sidebar,
   onto the page – covering up the product information text. Are those things you
   can help with, or are those theme settings?
 * 3. Only when we’re on a Jigoshop page, the content of the left side navigation
   bar is out-denting past the header and menu. It appears correctly on all other(
   non-Jigoshop) pages.
 * Again, thank you!
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-9024975)
 * That’s go great! Thank you! A few things… : )
 * Note: In regards to creating a gallery, I was trying to create a gallery the 
   way I used to (Add Media and Create Gallery) but that doesn’t work anymore. I
   did not realize that you needed to scroll down to the bottom of the page and 
   create the gallery in the attachments box. My bad!
 * 1. If it’s possible to add a “Hit Enter to Apply” note for the coupon code then
   that would be really great – thank you.
 * 2. On the My Account page, if I click on “My Orders” to view the orders list 
   and then click “View” on a particular order, the email address is not fitting
   into the billing and shipping address boxes. Also, if possible, can you tell 
   me how to remove the Shipping address box from those pages as well? I don’t want
   to confuse our customers with a shipping address, since we don’t ship.
 * 3. When I add a shortcode to a page to list products, there’s a “Next” button
   at the very end of the page, even when there’s nothing else to show. This is 
   especially noticeable on pages with only a few products, such as our Dogs & Cats
   page: – [http://dev.simplebeadpatterns.com/dogs-cats/](http://dev.simplebeadpatterns.com/dogs-cats/).
   When you click “Next”, it just shows the same page again. Also, if you look at
   our Collections page, we have a bunch of shortcodes listed and there is a “Next”
   button after each shortcode: [http://dev.simplebeadpatterns.com/collections/](http://dev.simplebeadpatterns.com/collections/).
 * 4. When I create a new product, it adds a “Files to Download” tab next to the“
   Description” tab. Is there a way to make it so that “Files to Download” tab is
   never created on any new products?
 * 5. When you’re creating a product, there’s no place to enter the meta info, like
   there used to be. Will that effect our SEO? I used to enter a meta title for 
   each product.
 * 6. Thank you for fixing the look of the related products. : ) I have a question
   about them. I just created a category and added three products to that category.
   When I click on each of those products, they’re not showing related products 
   from that category – they’re still showing random products from the whole site.
   Is that what’s supposed to happen, or is it supposed to show related products
   in the same category?
 * 7. My hosting company just let me know that I have about 70 core dumps on the
   Dev.SimpleBeadPatterns.com website that we are setting up this new Jigoshop on.
   Do you know if these core dumps could have been created by the new version of
   Jigoshop eCommerce? We are not using this website with our customers yet, because
   we’re trying to get it ready to move back over to our main site. The core dump
   files say “Access Denied – The server was configured to not permit you access
   to the specified resource. If you believe this is in error or inadvertent, please
   contact the system administrator and ask them to update the host access files.”
   I just want to check and make sure that this new version of Jigoshop is not causing
   these errors. I deleted them from our account, and I’ll watch to see if anymore
   are created.
 * 8. You mentioned that the “Available Downloads” section will be added to the 
   My Account page in a future update of Jigoshop eCommerce. Are you able to provide
   a time estimate of when that will be available? It’s how our customers download
   their patterns. Thank you!
 * Again, thank you so much for all of your help. Everything is coming together!:)
 * Sincerely,
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-9023265)
 * Just touching base. Here are our currently unresolved issues.
 * 1. After migration, I was able to create a photo gallery on a product page, just
   like I’ve always done, but it’s not working now. I usually create a gallery, 
   but I don’t add it to the page. It automatically puts the thumbnails below the
   large featured image. Right now, I can insert a gallery into the product, but
   it puts large photos at the top of the description and doesn’t look right. Like
   I said, I don’t usually insert the galleries because I don’t like the way they
   look, so I just create the galleries and they show up nicely as small thumbnails.
   Any idea why I’m not able to create a gallery so that it looks like this one 
   that I made last week, after migration? [http://dev.simplebeadpatterns.com/product/cherry-blossom-float/](http://dev.simplebeadpatterns.com/product/cherry-blossom-float/)
 * Also, if we can get the thumbnail gallery back (which we really need, and that’s
   what we’re waiting for right now, before we take the site live with our customers
   again) is it possible to have the picture thumbnails beneath the featured image
   in a long horizontal row, spanning the entire width of the body/content section.
   This is preferable, compared to the current layout of three pictures wide that
   stack down the left side in a column. When you have a bunch of pictures, this
   pushes your important Description information even further down the page. Here
   is a screenshot mock-up of what it would ideally look like: [http://dev.simplebeadpatterns.com/mock-up/](http://dev.simplebeadpatterns.com/mock-up/)
 * 2. In regards to the emails, they no longer have the nice HTML formatting they
   used to. Will we be able to have the color banner and formatted text in a future
   version update of Jigoshop eCommerce? I remember the orders used to look like
   this years ago, but then you released an update that made the emails look so 
   much better.
 * 3. Is there anyway to have an “Apply” button next to where you enter in a coupon
   code? It seems hard to know how to apply the coupon to the order, and it’s not
   obvious that you need to hit “Enter”.
 * 4. I do see “Display Cart” option on the Theme Options page for the mini cart(
   yea!), but it’s not working. I don’t see the mini cart at the top of the page,
   even when I add something to my shopping cart.
 * 5. When I type in a search for something in the Jigoshop search widget, the text
   result is very, very large. Can you tell me how to make that smaller?
 * 6. I see you removed the tags from the tops of the product pages – thank you!!!
   Are they still being used in SEO? I just want to make sure that completely removing
   them from the pages does not hurt our search engine optimization.
 * 7. We just added “Related Products” to the bottoms of our product pages. It’s
   very cool, but ideally we would use it to feature products that are actually 
   related, instead of random products from our entire store. Is there a way to 
   select which products are displayed there, and could it only display the products
   we select? Maybe the backend could be like the “Include Products” section when
   creating a coupon code – you could enter the product name or SKU to select each
   product.
 * 8. If you’re able to do #7, then could the related products be spaced out like
   they are on our other pages? Also, could you tell us how to delete the product
   names from showing – so it only shows the picture, price and “Add to Cart” button,
   just like you did for us on our other pages with shortcodes?
 * 9. In regards to the related products, we chose (4) in the “number of upsell 
   products to display” settings, but it’s still only showing (3). It would be cool
   that, if we were able to select which related products show for each product,
   it would only show the products we select. For example, if some products showed
   1 or 2 related products and others showed 3 or 4 (because some of our products
   are part of collections and are meant to go together).
 * 10. If I’m on a page with Jigoshop shortcodes and I add one or more products 
   to my shopping cart, the green notification message with the “View Cart” button
   does not show up at the top of the page, until I click on a product, or a Jigoshop
   page, such as My Account, Cart or Checkout (off the menu). Then, the green messages
   show at the top, after the fact.
 * Again, thank you so much. We really appreciate it!
 * Sincerely,
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-8997513)
 * We figured out where the Features/Excerpt CSS is (from our second to last post),
   so we don’t need help with that anymore. We’re doing our best to learn as much
   as we can so we don’t bug you more than needed.
 * Thank you! : )
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-8997298)
 * Another thing… If I’m on a page with Jigoshop shortcodes and I add one or more
   products to my shopping cart, the green notification message with the “View Cart”
   button does not show up at the top of the page, until I click on a product, or
   a Jigoshop page, such as My Account, Cart or Checkout (off the menu). Then, the
   green messages show at the top, after the fact.
 * Thanks. : )
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-8996981)
 * One more quick thing. We really like the “Features/Excerpt” section that you 
   added on our product pages – thank you! Could you please tell us what file we
   can modify to adjust the space between the “Add to Cart” button and the “Features”
   heading? We just want to nudge the features/excerpt up a bit, so it’s a little
   closer to the “Add to Cart” button. We’re trying to figure it out, but we can’t
   find the right line of code.
 * Thanks!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-8996803)
 * Thank you, Marcin! It’s all working so much better, but there are some unresolved
   issues.
 * 1. After migration, I was able to create a photo gallery on a product page, just
   like I’ve always done, but it’s not working now. I usually create a gallery, 
   but I don’t add it to the page. It automatically puts the thumbnails below the
   large featured image. Right now, I can insert a gallery into the product, but
   it puts large photos at the top of the description and does not look right. Like
   I said, I don’t usually insert the galleries because I don’t like the way they
   look, so I just create the galleries and they show up nicely as small thumbnails.
   Any idea why I’m not able to create a gallery so that it looks like this one 
   that I made last week, after migration? [http://dev.simplebeadpatterns.com/product/cherry-blossom-float/](http://dev.simplebeadpatterns.com/product/cherry-blossom-float/)
 * Also, if we can get the thumbnail gallery back (which we really need, and that’s
   what we’re waiting for right now, before we take the site live with our customers
   again) is it possible to have the picture thumbnails beneath the featured image
   in a long horizontal row, spanning the entire width of the body/content section.
   This is preferable, compared to the current layout of three pictures wide that
   stack down the left side in a column. When you have a bunch of pictures, this
   pushes your important Description information even further down the page. Here
   is a screenshot mock-up of what it would ideally look like: [http://dev.simplebeadpatterns.com/mock-up/](http://dev.simplebeadpatterns.com/mock-up/)
 * 2. In regards to the emails, they no longer have the nice HTML formatting they
   used to. Will we be able to have the color banner and formatted text in a future
   version update of Jigoshop eCommerce? I remember the orders used to look like
   this years ago, but then you released an update that made the emails look so 
   much better.
 * 3. Is there anyway to have an “Apply” button next to where you enter in a coupon
   code? It seems hard to know how to apply the coupon to the order, and it’s not
   obvious that you need to hit “Enter”.
 * 4. I do see “Display Cart” option on the Theme Options page for the mini cart(
   yea!), but it’s not working. I don’t see the mini cart at the top of the page,
   even when I add something to my shopping cart.
 * 5. When I type in a search for something in the Jigoshop search widget, the text
   result is very, very large. Can you tell me how to make that smaller?
 * 6. I see you removed the tags from the tops of the product pages – thank you!!!
   Are they still being used in SEO? I just want to make sure that completely removing
   them from the pages does not hurt our search engine optimization.
 * 7. We just added “Related Products” to the bottoms of our product pages. It’s
   very cool, but ideally we would use it to feature products that are actually 
   related, instead of random products from our entire store. Is there a way to 
   select which products are displayed there, and could it only display the products
   we select? Maybe the backend could be like the “Include Products” section when
   creating a coupon code – you could enter the product name or SKU to select each
   product.
 * 8. If you’re able to do #7, then could the related products be spaced out like
   they are on our other pages? Also, could you tell us how to delete the product
   names from showing – so it only shows the picture, price and “Add to Cart” button,
   just like you did for us on our other pages?
 * 9. In regards to the related products, we chose (4) in the “number of upsell 
   products to display” settings, but it’s still only showing (3). It would be cool
   that, if we were able to select which related products show for each product,
   it would only show the products we select. For example, if some products showed
   1 or 2 related products and others showed 3 or 4 (because some of our products
   are part of collections and are meant to go together).
 * Again, thank you so much. We really appreciate it!
 * Sincerely,
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop eCommerce] Jigoshop eCommerce Issues](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-ecommerce-issues/#post-8987582)
 * Hi Marcin,
 * Again, thank you so much! A few things…
 * 1. When I’m on any of my pages that shows products (like [http://dev.simplebeadpatterns.com/all-tutorials/](http://dev.simplebeadpatterns.com/all-tutorials/)),
   except the shop page, and I try to add a product to my cart, it does not work.
   If I then go to the shop page, which we don’t use on our site, it automatically
   adds all the products to my cart that I just tried to add, listing all the notifications
   at the top. I can only view my cart by clicking on the yellow “View Cart” button
   that pops up and disappears in the notification. If I try to click on the Cart
   or Checkout page on my menu drop down, it takes me to blank pages – it did not
   use to do that.
 * 2. About a week ago, I was able to create a photo gallery on a product page, 
   just like I’ve always done (I need to recreate all my galleries since the migration).
   But, I just tried it and I’m unable to create the gallery. I usually create a
   gallery but don’t add it to the page. It automatically puts the thumbnails below
   the feature image. Right now, I can insert a gallery into the product, but it
   puts it at the top of the description and does not look right. Like I said, I
   don’t usually insert the galleries because I don’t like the way they look, but
   I just create the galleries and they show up nicely. Any idea why I’m not able
   to create a gallery so that it looks like this on I did last week: [http://dev.simplebeadpatterns.com/product/cherry-blossom-float/](http://dev.simplebeadpatterns.com/product/cherry-blossom-float/)
 * 3. On just the “Blossom Float” product page, there is a “Description” tab and
   a “Files to Download” tab. The actual file is listed in that tab, available for
   anyone to download. Could you please remove that tab? That is also the product
   that I was able to add a photo gallery to last week… [http://dev.simplebeadpatterns.com/product/cherry-blossom-float/](http://dev.simplebeadpatterns.com/product/cherry-blossom-float/)
 * 4. After you place your order, the formatting seems off on the Thank You page.
   The content inside the “Billing Address” and “Shipping Address” boxes are not
   lined up with the left sides of the boxes, and the email address is going off
   the right side of both boxes.
 * 5. Is there anyway to get rid of the “Shipping Address” box on the Thank you 
   page, since we don’t ship anything and don’t ask for a Shipping address on our
   other pages?
 * 6. The test orders that I’m placing show two download links for some reason on
   the order confirmation emails. The first download link shows the exact path of
   the tutorial, which we don’t want, and the second link shows a mixture of letters
   and numbers, which is what we do want, so the file path is hidden.
 * 7. In regards to the emails, they no longer have the formatting they used to (
   html formatting, I think?) Will we be able to have the color banner and formatted
   text in a future version update of Jigoshop eCommerce? I remember the orders 
   used to look like this years ago, but then you released an update that made the
   emails look so much better.
 * 8. Is there anyway to have an “Apply” button next to where you enter in a coupon
   code? It seems hard to know how to apply the coupon to the order, and it’s not
   obvious that you need to hit “Enter”.
 * 9. I still don’t see the “Display Cart” option on the Theme Options page to display
   the mini cart at the top of the website.
 * 10. When I type in a search for something that does not exist, the text result
   is very, very large. Also, when I search for something and it lists the results,
   the text is still very large.
 * 11. When I add widgets to the Jigoshop Sidebar 1, it does not space the widgets
   like it does on the other widget areas – everything is super close together. 
   Also, the spacing between the content in the center of the page and the sidebar
   seems really close. Is there anyway to have the same spacing as the other widget
   areas, like the Pages widget area?
 * 12. Right now, the tags are below the “Add to Cart” button, at the top of the
   product page, and offset to the right, as if they’re in their own invisible column.
   That’s the prime real estate for product promotion, whether it’s thumbnails or
   descriptions, or both. Ideally, the tags would not be so prominent on the page.
   One idea we really like is to have the tags hidden in a tab next to the “Description”.
   I don’t have “Reviews” enabled, but it could a tab like that – a “Tags” tab. 
   That would clean up our page a lot and make the important content front and center.
   If that’s not possible, could the tags be moved to the very bottom of the product
   pages?
 * 13. If you are able to do #12, and move the tags from the top of the product 
   pages, we’d like to maximize that white space and get the “Excerpt” section back,
   like we used to have on the old Jigoshop. In that section, we used have highlights/
   key features of the product. We like the new CSS, and we’d like the Exceprt or“
   Features” beneath the “Add to Cart” button.
 * 14. In regards to the top of the product page, we don’t know how other folks 
   pages look, but there is a ton of unused white space (other than the prominent
   placement of the tags) that we prefer to maximize. Is it possible to have the
   picture thumbnails in a horizontal row underneath the featured image, like they
   are now, but allowing for as many pictures as possible to span the entire width
   of the body/content section. This is preferable, compared to the current layout
   of three pictures wide that stack down the left side in a column. When you have
   a bunch of pictures, this pushes your important Description information even 
   further down the page. Here is a screenshot mock-up of what it would ideally 
   look like: [http://dev.simplebeadpatterns.com/mock-up/](http://dev.simplebeadpatterns.com/mock-up/)
 * Thank you so much, Marcin.
 * Sincerely,
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop] Jigoshop Migration – Overwritten Following Templates](https://wordpress.org/support/topic/jigoshop-migration-overwritten-following-templates/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-migration-overwritten-following-templates/#post-8939597)
 * With regards to plugins that we recently paid for, that are not supported with
   the new version of Jigoshop eCommerce, can we get a refund for those and then
   purchase them again if and when you make them available on the new platform?
 * Thanks,
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop] Jigoshop Migration – Overwritten Following Templates](https://wordpress.org/support/topic/jigoshop-migration-overwritten-following-templates/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/jigoshop-migration-overwritten-following-templates/#post-8939583)
 * Thank you for getting back with me. I understand. My question was more in regards
   to a response you gave to someone with a similar issue on the support forum. 
   She had one file of concern, whereas I have ten. Here is the post I am referring
   to: [https://wordpress.org/support/topic/migration-23/](https://wordpress.org/support/topic/migration-23/)
 * I wanted to reach out to you before I start the migration process, because you
   had told her to email you so that you could analyze the files and tell what changes
   would need to be applied. Based on your response, I guess I’ll proceed with the
   migration process and hope you’ll be available to help if things go awry.
 * Thank you,
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop] We’re ceasing support of Jigoshop 1.x by the end of March 2017!](https://wordpress.org/support/topic/were-ceasing-support-of-jigoshop-1-x-by-the-end-of-march-2017/)
 *  [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/were-ceasing-support-of-jigoshop-1-x-by-the-end-of-march-2017/#post-8927697)
 * Hi,
 * I am currently trying to get a test environment (subdomain) set up so I can test
   out the 2.0 version on a separate website – in case there are any issues. I am
   doing my best to get all this figured out and the upgrade finished before the
   end of March, but if I am not able to get some errors resolved and we go into
   April, is there any free or paid support available? If I need to pay for support,
   do you have pricing pages so I know what I’d be looking at?
 * Thank you for your help.
 * Cara
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop] Modify “Pay via PayPal” Text on PayPal.php](https://wordpress.org/support/topic/modify-pay-via-paypal-text-on-paypal-php/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/modify-pay-via-paypal-text-on-paypal-php/#post-8544232)
 * Thank you! Thank you! Thank you! That did it. I really appreciate it. : )
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jigoshop] Modify “Pay via PayPal” Text on PayPal.php](https://wordpress.org/support/topic/modify-pay-via-paypal-text-on-paypal-php/)
 *  Thread Starter [SimpleBeadPatterns](https://wordpress.org/support/users/simplebeadpatterns/)
 * (@simplebeadpatterns)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/modify-pay-via-paypal-text-on-paypal-php/#post-8541227)
 * I tried getting rid of the “” in my new verbiage. This time, I did not get a 
   parse error, but the text did not change. I thought I was editing the correct
   spot, but maybe not? I am not sure if there is a space restriction or something?
   Any help would be greatly appreciated! : )
 * Cara

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