Title: Simon Duduica's Replies | WordPress.org

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# Simon Duduica

  [  ](https://wordpress.org/support/users/simondud/)

 *   [Profile](https://wordpress.org/support/users/simondud/)
 *   [Topics Started](https://wordpress.org/support/users/simondud/topics/)
 *   [Replies Created](https://wordpress.org/support/users/simondud/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/simondud/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/simondud/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/simondud/engagements/)
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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ShortPixel Image Optimizer - Optimize Images, Convert WebP & AVIF] 523 images and 2,660 thumbnails are not yet optimized by ShortPixel.](https://wordpress.org/support/topic/523-images-and-2660-thumbnails-are-not-yet-optimized-by-shortpixel-some-have-e/)
 *  [Simon Duduica](https://wordpress.org/support/users/simondud/)
 * (@simondud)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/523-images-and-2660-thumbnails-are-not-yet-optimized-by-shortpixel-some-have-e/#post-7490840)
 * Hello,
 * It seems that at least some of these images have thumbnails that are present 
   in the metadata of the file but missing on disk, for example:
 * [https://www.jacksworld.org/wp-content/uploads/2015/04/santahat-768×1024.jpg](https://www.jacksworld.org/wp-content/uploads/2015/04/santahat-768×1024.jpg)
 * Please contact us on our support link [https://shortpixel.com/contact](https://shortpixel.com/contact)
   to try to find a solution for this problem.
 * Regards,
    Simon.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ShortPixel Image Optimizer - Optimize Images, Convert WebP & AVIF] EXIF not being removed](https://wordpress.org/support/topic/exif-not-being-removed/)
 *  [Simon Duduica](https://wordpress.org/support/users/simondud/)
 * (@simondud)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/exif-not-being-removed/#post-7490212)
 * Hello,
 * Thanks for your e-mail and sorry to hear about the problem. We did not encounter
   it up until now. I did a check on our optimization servers logs for your images
   and indeed the images are received with the EXIF option set to keep it. Did you
   try to add a new image and check if the EXIF is removed for that one?
 * Please contact us on [https://shortpixel.com/contact](https://shortpixel.com/contact)
   so I can further assist you in an easier mannner.
 * Regards,
    Simon.

Viewing 2 replies - 1 through 2 (of 2 total)