ShareThis
Forum Replies Created
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Forum: Plugins
In reply to: [ShareThis Share Buttons] Buttons Not ShowingHello,
Thanks for reaching out!
Our engineering team has released an update to correct this problem, can you reinstall the plugin and enable the share buttons?
Best,
ShareThis Support TeamHi there,
Thanks for your reply!
I’m not able to provide you with a specific ETA for this icon update as it is an extended process that depends on a different amount of things. However, if anything changes regarding that then, be sure I will get back to you.
Best,
Forum: Plugins
In reply to: [Simple Share Buttons Adder] REMOVING SOCIAL ICONSHi there,
Thank you for your reply!
We apologize for any inconvenience this may cause you.
Now, so that we can verify the information correctly such as your screenshots and URLs, so we can better assist you, please contact us directly at support@sharethis.com
Best,
Hi There,
Thank you for reaching out,
We really appreciate your positive feedback and experience, if you have any questions please feel free to let us know.
Best,
Forum: Plugins
In reply to: [Simple Share Buttons Adder] Share bar in mobileHello,
Thank you for reaching out!
Currently, that option is not available. However, we are always looking to implement and improve. I will write this down for a discussion and surely consider it for any future updates.
If you have any other questions please let us know.
Best,
Forum: Plugins
In reply to: [ShareThis Share Buttons] Not Showing Up On DesktopHi there,
Thank you for reaching out!
In this case, we highly recommend you to log in to your WordPress account and add the ShareThis share buttons plugin.
We will make sure to do all the placement work so you don’t have to. You’ll have full control over what page/post/category and whatnot once you use the plugin. It doesn’t add any extra bloat compared to just installing the code yourself so theres no reason not to use it.
If after following the recommendation above you still have problems with the plugin, we will be happy to help you.
Best,
Forum: Plugins
In reply to: [Simple Share Buttons Adder] Lot of entries in error logHello,
Thank you for your patience!
I am happy to inform you that we released a new version a few days ago, version 8.1.2. The expectation is that all these problems mentioned above will be corrected.
If you have any other questions, please let us know.
Best,
Forum: Reviews
In reply to: [Simple Share Buttons Adder] Simple yet comprehensive.Hi There,
Thank you for reaching out,
We really appreciate your positive feedback and experience, we will look into our themes to correct any issue, if you have any questions please feel free to let us know.
Best,
Forum: Reviews
In reply to: [ShareThis Reaction Buttons] GreatHi There,
Thank you for reaching out,
We really appreciate your positive feedback and experience, if you have any questions please feel free to let us know.
Best,
Forum: Reviews
In reply to: [ShareThis Share Buttons] Awesome.Hi There,
Thank you for reaching out,
We really appreciate your positive feedback and experience, if you have any questions please feel free to let us know.
Best,
Forum: Plugins
In reply to: [Simple Share Buttons Adder] Warning and Notice in debug.logHi there,
Thank you for your reply!
I apologize for any inconvenience this may have caused you and
let me inform you that we are on version 8.1.1 now, this version should be working properly and solved this problem.Best,
Hello there!
Thank you for reaching out!
Currently, social media feather is compatible with WordPress 5.6. However, at the moment we’re waiting to release an update specifying confirming this for some additional items on our roadmap.
Best,
Forum: Plugins
In reply to: [Simple Share Buttons Adder] Possible Malware InfectionHi there,
Thank you for contacting us and pointing this out!
We have passed this information on to our engineering team so they can review it, it is important for us to understand different scenarios that might not be related to our plugin so that we can address any inquiries from users in a timely manner.
We thank you for letting us know what is causing this problem.
Best,
Forum: Plugins
In reply to: [Simple Share Buttons Adder] Warning and Notice in debug.logHi there,
Thank you for your reply!
Our services were under maintenance on the last days as per some optimization updates that were made in order to improve all of our users’ experience and therefore the platform hiccuped a bit.
Check out the latest version and let us know if the issue persists,
Best,
Forum: Reviews
In reply to: [Simple Share Buttons Adder] Potential Malware. Avoid at all costs!Hi there,
Many thanks for reaching out and reporting this to us.
Our services were under maintenance on the last days as per some optimization updates that were made in order to improve all of our users’ experience and therefore the platform hiccuped a bit.
With that said, I do highly recommend you give our buttons a shot and check the latest version.