Title: sharebear's Replies | WordPress.org

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# sharebear

  [  ](https://wordpress.org/support/users/sharebear/)

 *   [Profile](https://wordpress.org/support/users/sharebear/)
 *   [Topics Started](https://wordpress.org/support/users/sharebear/topics/)
 *   [Replies Created](https://wordpress.org/support/users/sharebear/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/sharebear/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/sharebear/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/sharebear/engagements/)
 *   [Favorites](https://wordpress.org/support/users/sharebear/favorites/)

 Search replies:

## Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Blank Page Syndrome and 403 error](https://wordpress.org/support/topic/blank-page-syndrome-and-403-error/)
 *  Thread Starter [sharebear](https://wordpress.org/support/users/sharebear/)
 * (@sharebear)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/blank-page-syndrome-and-403-error/#post-1956850)
 * First of all, thank you so much, all, for responding!
 * All of my folders are already set at 755 and all of my files are already set 
   at 644. The folder permissions were set at what GovPatel suggested.
 * I tried to change the folder attributes by checking “recurse into subdirectories,”
   however, while filezilla acts like it’s making changes, when I check back later,
   that box isn’t checked anymore! And, when I tested the website, the same blank
   page/forbidden error persisted.
 * Also, I think mydomain.com offers plesk, but it seems like it costs money, and
   I signed up for the cheapest package, so I don’t think I have it activated. Do
   you mean in the control panel of mydomain.com? I’m not sure where to find that,
   and their support tab does not offer any help.
 * I don’t understand why I was able to access the website for a few (hopeful) moments
   when I first installed it, either. What could have changed?
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Blank Page Syndrome and 403 error](https://wordpress.org/support/topic/blank-page-syndrome-and-403-error/)
 *  Thread Starter [sharebear](https://wordpress.org/support/users/sharebear/)
 * (@sharebear)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/blank-page-syndrome-and-403-error/#post-1956790)
 * I already re-uploaded them twice. Once there were 15 failed ones, once 8, and
   once 16 — and I think they’re often the same files that fail. I’m not sure how
   to check on the folder permissions, but underneath owner/group, it’s listed f255770
   pemcln.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Blank Page Syndrome and 403 error](https://wordpress.org/support/topic/blank-page-syndrome-and-403-error/)
 *  Thread Starter [sharebear](https://wordpress.org/support/users/sharebear/)
 * (@sharebear)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/blank-page-syndrome-and-403-error/#post-1956785)
 * Hello — thank you for your thoughts.
 * The permissions I see don’t have any numbers — they say, “-rw-r–r–” for files
   and “drwxr-xr-x” for folders. I’m not sure where the numbers you mentioned fit
   into this. When I FTP-transferred files over originally, 15 files failed and 
   the reason listed was “incorrect password.” I went back and manually dropped 
   those 15 into the correct locations and they seemed to transfer fine. Could this
   be a part of the reason, do you think?
 *   Forum: [Installing WordPress](https://wordpress.org/support/forum/installation/)
   
   In reply to: [Installing Script is Not Working.](https://wordpress.org/support/topic/installing-script-is-not-working/)
 *  Thread Starter [sharebear](https://wordpress.org/support/users/sharebear/)
 * (@sharebear)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/installing-script-is-not-working/#post-1954792)
 * I think the problem was, in fact, the name servers, which SHOULD HAVE been ns1.
   mydomainwebhost.com etc. I also deleted the index.html file. Thank you for your
   help! I’m one step closer!
 *   Forum: [Installing WordPress](https://wordpress.org/support/forum/installation/)
   
   In reply to: [Installing Script is Not Working.](https://wordpress.org/support/topic/installing-script-is-not-working/)
 *  Thread Starter [sharebear](https://wordpress.org/support/users/sharebear/)
 * (@sharebear)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/installing-script-is-not-working/#post-1954525)
 * Thank you for responding.
 * Do you know what to change the name servers to in order to make this work? When
   I checked, there were 3 name servers — NS1.MYDOMAIN.COM, NS2.MYDOMAIN.COM, and
   NS3.MYDOMAIN.COM. Does that sound right to you?
 * OR, how should I take out the index.html file? Is this something that is done
   in Filezilla?
 * Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)