Title: ShapedPlugin LLC's Replies - page 2 | WordPress.org --- # ShapedPlugin LLC [ ](https://wordpress.org/support/users/shapedplugin/) * [Profile](https://wordpress.org/support/users/shapedplugin/) * [Topics Started](https://wordpress.org/support/users/shapedplugin/topics/) * [Replies Created](https://wordpress.org/support/users/shapedplugin/replies/) * [Reviews Written](https://wordpress.org/support/users/shapedplugin/reviews/) * [Topics Replied To](https://wordpress.org/support/users/shapedplugin/replied-to/) * [Engagements](https://wordpress.org/support/users/shapedplugin/engagements/) * [Favorites](https://wordpress.org/support/users/shapedplugin/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 16 through 30 (of 435 total) [←](https://wordpress.org/support/users/shapedplugin/replies/?output_format=md) [1](https://wordpress.org/support/users/shapedplugin/replies/?output_format=md) 2 [3](https://wordpress.org/support/users/shapedplugin/replies/page/3/?output_format=md)… [27](https://wordpress.org/support/users/shapedplugin/replies/page/27/?output_format=md) [28](https://wordpress.org/support/users/shapedplugin/replies/page/28/?output_format=md) [29](https://wordpress.org/support/users/shapedplugin/replies/page/29/?output_format=md) [→](https://wordpress.org/support/users/shapedplugin/replies/page/3/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Carousel, Slider, Photo Gallery with Lightbox, Video Slider, by WP Carousel] Plugin Creates 500 Error](https://wordpress.org/support/topic/plugin-creates-500-error/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years ago](https://wordpress.org/support/topic/plugin-creates-500-error/#post-14745525) * Hi [@georgelizos](https://wordpress.org/support/users/georgelizos/), * Sorry to hear that you are facing such an issue. * After getting your query we have tested the WP Carousel plugin with the Divi theme creating the posts. Unfortunately, we didn’t face any kind of issue. Everything is working fine on our end. * Can you please share your current versions of WordPress, PHP, and the Divi Theme? So that we can be able to generate the issue and figure out the exact solution. * It would be better if you create a support ticket [here](https://shapedplugin.com/create-support-ticket/) to get a better response. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Slider, Product Carousel and Product Grid Gallery for WooCommerce – WooProduct Slider] Previous button not visible](https://wordpress.org/support/topic/previous-button-not-visible/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years ago](https://wordpress.org/support/topic/previous-button-not-visible/#post-14740258) * Hi [@shenalorlof](https://wordpress.org/support/users/shenalorlof/), * Thanks for your query. Hope you are fine. * We got your point. The issue was occurring due to the CSS conflict. It can be solved easily by tweaking some custom CSS. * We have visited your site but unfortunately, we didn’t find the Product Slider section. Did you move on? * Please let us know. Thanks again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Post – Post Grid, Post Carousel, Post Slider Gutenberg Blocks for Blog & News] Placeholder doesn’t resize?](https://wordpress.org/support/topic/placeholder-doesnt-resize/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years ago](https://wordpress.org/support/topic/placeholder-doesnt-resize/#post-14736282) * Hi [@ffortissimo](https://wordpress.org/support/users/ffortissimo/), * Kindly add the following PHP code in your current theme/child theme funtions. php file to use the placeholder image. See the [screenshot](https://prnt.sc/1iwpaxa) for a better understanding. * ``` add_filter( 'pcp_no_thumb_placeholder', 'pcp_no_thumb_placeholder_modified' ); function pcp_no_thumb_placeholder_modified( $placeholder_url ) { $placeholder_url = "https://ps.w.org/post-carousel/assets/icon-256x256.png"; return $placeholder_url; } ``` * Hope now you can do it. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Responsive Team Members Showcase, Team Grid, Team Slider, and Staff List - Smart Team (formerly WP Team)] Image settings not working](https://wordpress.org/support/topic/image-settings-not-working-3/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years ago](https://wordpress.org/support/topic/image-settings-not-working-3/#post-14736279) * Hi [@calliz21](https://wordpress.org/support/users/calliz21/), * Thanks for your query. Hope you are doing good. * To change the image size, please use the hard crop property instead of any soft cropped properties. The hard crop property will resize the images. * If it still doesn’t change anything then please open a support ticket [here](https://shapedplugin.com/create-support-ticket/) sharing the page link. So that we can have a look at the issue and figure out the solution. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Carousel, Slider, Photo Gallery with Lightbox, Video Slider, by WP Carousel] How to change slide programmatically](https://wordpress.org/support/topic/how-to-change-slide-programmatically/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years ago](https://wordpress.org/support/topic/how-to-change-slide-programmatically/#post-14728644) * Hi [@knufflpuffl](https://wordpress.org/support/users/knufflpuffl/) * Apologies for the delayed response. Hope you are fine. * Yes, it’s possible to change the slide programmatically. You can set custom controls with JavaScript. * As we didn’t try it before, so we aren’t able to give you the exact solution right now. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Slider, Product Carousel and Product Grid Gallery for WooCommerce – WooProduct Slider] How to transfer code edit on the child theme](https://wordpress.org/support/topic/how-to-transfer-code-edit-on-the-child-theme/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years ago](https://wordpress.org/support/topic/how-to-transfer-code-edit-on-the-child-theme/#post-14713047) * Hi [@sheyhernandez](https://wordpress.org/support/users/sheyhernandez/), * Sorry for being late to reach you. Hope you are fine. * We are really sorry to say that transferring any customized code to the child theme through a hook or template modification system is currently unavailable in the light version of the plugin. * We have noted this point as a feature request on our plugin development roadmap. If it seems feasible then it will be included in the future version of the plugin. * Your understanding would be much appreciated. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Post – Post Grid, Post Carousel, Post Slider Gutenberg Blocks for Blog & News] Placeholder doesn’t resize?](https://wordpress.org/support/topic/placeholder-doesnt-resize/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years ago](https://wordpress.org/support/topic/placeholder-doesnt-resize/#post-14713040) * Hi [@ffortissimo](https://wordpress.org/support/users/ffortissimo/), * Apologize for the delayed response. Hope you are fine. * Please use this hook to add your desired placeholder image. Change the image URL with yours from the below code. * ``` add_filter( 'pcp_no_thumb_placeholder', 'pcp_no_thumb_placeholder_modified' ); function pcp_no_thumb_placeholder_modified( $placeholder_url ) { $placeholder_url = "https://ps.w.org/post-carousel/assets/icon-256x256.png"; return $placeholder_url; } ``` * Hope the above helps. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Slider, Product Carousel and Product Grid Gallery for WooCommerce – WooProduct Slider] Product Slider ISSUE](https://wordpress.org/support/topic/product-slider-issue/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years ago](https://wordpress.org/support/topic/product-slider-issue/#post-14701050) * Hi [@hoopetsmo](https://wordpress.org/support/users/hoopetsmo/), * Thanks for reaching us. Hope you are fine. * The issue you are talking about is pretty unusual. Did you set the product featured images properly? This kind of issue only happens when the featured image isn’t set properly. See the [screenshot](https://prnt.sc/1g1rfh0). Please check the settings again. * We got your support ticket and replied to you there. Kindly check. * Thanks again! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NSFW] [Location Weather – WordPress Weather Forecast, Air Quality & Weather Widget] Hey! Does the plugin have hourly weather?](https://wordpress.org/support/topic/hey-does-the-plugin-have-hourly-weather/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years ago](https://wordpress.org/support/topic/hey-does-the-plugin-have-hourly-weather/#post-14701025) * Hi [@la2kriminal](https://wordpress.org/support/users/la2kriminal/), * We are sorry to say the Location Weather plugin doesn’t have the option to show hourly weather. * We always try to improve our plugin. We have noted this as a feature request on our development roadmap. If it seems feasible then it will be included in the future version of the plugin. * Your understanding would be appreciated. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Category Slider & Grid for WooCommerce – Reno Product Category] Shortcode](https://wordpress.org/support/topic/shortcode-825/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years, 2 months ago](https://wordpress.org/support/topic/shortcode-825/#post-14545850) * Hi [@zoostudio](https://wordpress.org/support/users/zoostudio/), * Thanks for using the plugin. * Sorry to say that the current version of the plugin doesn’t have any template override option/any custom hook to show the category term description without modifying the plugin. * So, please keep a backup of your modification if the next update erases your customization. We have noted this as a feature improvement in our development roadmap. Hopefully, the template override option from the theme/child theme directory will be added to the future version of the plugin. * Regards, The ShapedPlugin Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quick View for WooCommerce – Reno QuickView] Can I place the button into the image on hover?](https://wordpress.org/support/topic/can-i-place-the-button-into-the-image-on-hover/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years, 2 months ago](https://wordpress.org/support/topic/can-i-place-the-button-into-the-image-on-hover/#post-14544764) * Hi [@amillionmiles](https://wordpress.org/support/users/amillionmiles/), * Thanks for your query. * Can you please share the reference link so that we can have a look at the section deeply? Please open a [support ticket here ](https://shapedplugin.com/create-support-ticket/) to get the support in a better way. * Have a good day! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Post – Post Grid, Post Carousel, Post Slider Gutenberg Blocks for Blog & News] Category description above filter](https://wordpress.org/support/topic/category-description-above-filter/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years, 2 months ago](https://wordpress.org/support/topic/category-description-above-filter/#post-14541401) * Hi [@sotnas](https://wordpress.org/support/users/sotnas/), * Thanks for your query. Hope you are doing good. * This feature is not available in the current version of the plugin. Please open a [support ticket here](https://shapedplugin.com/create-support-ticket/) so that our support team can assist you better. * Regards, The ShapedPlugin Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Slider, Product Carousel and Product Grid Gallery for WooCommerce – WooProduct Slider] Can’t Edit My Home page](https://wordpress.org/support/topic/cant-edit-my-home-page-4/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-edit-my-home-page-4/#post-14541383) * Hi [@nurthex](https://wordpress.org/support/users/nurthex/), * Sorry, we didn’t face this issue before. We visited your website and found that the carousel is working fine. * If this issue remains yet, please open a [support ticket here](https://shapedplugin.com/create-support-ticket/) to get better support. * Regards, The ShapedPlugin Team * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quick View for WooCommerce – Reno QuickView] popup close button doesn’t work](https://wordpress.org/support/topic/popup-close-button-doesnt-work/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years, 3 months ago](https://wordpress.org/support/topic/popup-close-button-doesnt-work/#post-14379377) * Hi [@amillionmiles](https://wordpress.org/support/users/amillionmiles/), * We have also tested in Waterfox. The result is the same. The quick view close button is working smoothly. * I have captured a video to show you. Please [watch this video](https://drive.google.com/file/d/1UMlShOLbzYlyX2PXjSYVEmx1BPtSBFEa/view?usp=sharing). Without seeing the page it’s hard for us to investigate the issue properly. * Hope you understand. Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quick View for WooCommerce – Reno QuickView] popup close button doesn’t work](https://wordpress.org/support/topic/popup-close-button-doesnt-work/) * Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/) * (@shapedplugin) * [5 years, 3 months ago](https://wordpress.org/support/topic/popup-close-button-doesnt-work/#post-14368552) * Hi [@amillionmiles](https://wordpress.org/support/users/amillionmiles/), * Thanks for reaching us. Hope you are safe and well. * After going through your query we have tested the popup close button in our local environment as well as the demo page in Firefox. Unfortunately, we didn’t get any issues. It is working perfectly. * Can you please share the reference link? It would be better if you [contact us](https://shapedplugin.com/create-support-ticket/). * Have a good day! * Thanks. Viewing 15 replies - 16 through 30 (of 435 total) [←](https://wordpress.org/support/users/shapedplugin/replies/?output_format=md) [1](https://wordpress.org/support/users/shapedplugin/replies/?output_format=md) 2 [3](https://wordpress.org/support/users/shapedplugin/replies/page/3/?output_format=md)… [27](https://wordpress.org/support/users/shapedplugin/replies/page/27/?output_format=md) [28](https://wordpress.org/support/users/shapedplugin/replies/page/28/?output_format=md) [29](https://wordpress.org/support/users/shapedplugin/replies/page/29/?output_format=md) [→](https://wordpress.org/support/users/shapedplugin/replies/page/3/?output_format=md)