Title: shadrix's Replies | WordPress.org --- # shadrix [ ](https://wordpress.org/support/users/shadrix/) * [Profile](https://wordpress.org/support/users/shadrix/) * [Topics Started](https://wordpress.org/support/users/shadrix/topics/) * [Replies Created](https://wordpress.org/support/users/shadrix/replies/) * [Reviews Written](https://wordpress.org/support/users/shadrix/reviews/) * [Topics Replied To](https://wordpress.org/support/users/shadrix/replied-to/) * [Engagements](https://wordpress.org/support/users/shadrix/engagements/) * [Favorites](https://wordpress.org/support/users/shadrix/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/users/shadrix/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/shadrix/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Index WP MySQL For Speed] Bug Report: Plugin causes PHP Segfault in opcache.so due to large data structure](https://wordpress.org/support/topic/bug-report-plugin-causes-php-segfault-in-opcache-so-due-to-large-data-structure/) * Thread Starter [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year ago](https://wordpress.org/support/topic/bug-report-plugin-causes-php-segfault-in-opcache-so-due-to-large-data-structure/#post-18549700) * Hello again, * I wanted to post a follow-up to my previous report about the `opcache.so` segmentation fault. * After extensive testing, I can confirm that the issue is **not a bug within the“ Index WP MySQL For Speed” plugin itself**. The root cause appears to be a **stability issue within the OPcache JIT compiler** in **PHP 8.3**. 🔍 My Findings: - The segfaults occurred **consistently** when OPcache JIT was enabled (e.g.,` opcache.jit=1205`). - The crashes were triggered by **high-frequency events**, including: - bot traffic hitting 404 pages - plugin activation involving complex code structures (such as yours) - By **disabling the JIT compiler** (`opcache.jit=off`), while **keeping OPcache enabled**, my server has become **completely stable** — no further crashes have occurred. * 💡 Conclusion: * It seems your plugin’s **large and complex structure** helped surface an **underlying instability in PHP’s JIT engine**, but it was **not the actual cause** of the segfaults. * I will now continue using your plugin with the JIT compiler disabled. Apologies for the initial misattribution, and I hope this information is helpful to you and other users running PHP 8.3. * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] Version 3.26.* forcibly changed my button styles.](https://wordpress.org/support/topic/version-3-26-forcibly-changed-my-button-styles/) * [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 7 months ago](https://wordpress.org/support/topic/version-3-26-forcibly-changed-my-button-styles/#post-18210065) * Same for me! In checkout it renders like this: * ```wp-block-code


Weiter zur Kasse

``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Co-badged cards compliance](https://wordpress.org/support/topic/co-badged-cards-compliance/) * [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 9 months ago](https://wordpress.org/support/topic/co-badged-cards-compliance/#post-18044895) * Ok! Thanks! it worked testing with the card number “4000 0025 0000 1001”. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Co-badged cards compliance](https://wordpress.org/support/topic/co-badged-cards-compliance/) * [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 9 months ago](https://wordpress.org/support/topic/co-badged-cards-compliance/#post-18044719) * Thanks for the fast response [@dougaitken](https://wordpress.org/support/users/dougaitken/)! I am just confused because in my new checkout experience, I don’t see the option: * ![](https://i0.wp.com/s3.amazonaws.com/i.snag.gy/McfKAQ.jpg?ssl=1) * I thought it should look like this: [https://woocommerce.com/document/stripe/customer-experience/cartes-bancaires/](https://woocommerce.com/document/stripe/customer-experience/cartes-bancaires/) ( I am using Astra as a theme). And I don’t find any options to activate anything. And according to Stripe Cartes Bancaires is activated * ![](https://i0.wp.com/s3.amazonaws.com/i.snag.gy/xh9pXo.jpg?ssl=1) * Thank you letting me know <3 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Co-badged cards compliance](https://wordpress.org/support/topic/co-badged-cards-compliance/) * [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 9 months ago](https://wordpress.org/support/topic/co-badged-cards-compliance/#post-18044652) * This is still ongoing right? I don’t see the option with the new checkout layer * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] New “LIVE” label on wordpress toolbar, why?](https://wordpress.org/support/topic/new-live-label-on-wordpress-toolbar-why/) * [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 10 months ago](https://wordpress.org/support/topic/new-live-label-on-wordpress-toolbar-why/page/2/#post-18033582) * > You could just show a label when “coming soon” mode is enabled. > [@georgr](https://wordpress.org/support/users/georgr/) * THIS. This is not distracting and has the same function. IF there is label showing, you know it’s the coming soon mode. If not, you know it’s the LIVE server. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] New Checkout changes Email Input Order](https://wordpress.org/support/topic/new-checkout-changes-email-input-order/) * Thread Starter [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 10 months ago](https://wordpress.org/support/topic/new-checkout-changes-email-input-order/#post-18022483) * I found out the issue. Somehow the priority of email is changed due to the new checkout layout. This is how I solved it! * ```wp-block-code add_filter( 'woocommerce_checkout_fields' , 'test' ); function test( $fields ) { $fields['billing']['billing_email']['priority'] = 998; //Before enabling the new checkout the value was 110. Enabling the new checkout sets it to 1. I am overwriting this value to 998. 999 ist for me the second verification mail. return $fields;} ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Germanized for WooCommerce] Kann man Packstation-Support für CheckoutWC erhoffen?](https://wordpress.org/support/topic/kann-man-packstation-support-fur-checkoutwc-erhoffen/) * Thread Starter [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 12 months ago](https://wordpress.org/support/topic/kann-man-packstation-support-fur-checkoutwc-erhoffen/#post-17919940) * Danke für die Antwort. ich habe mir dein Bild angesehen und mir ist der Unterschied zu meinem CheckoutWC aufgefallen, ich habe die Einstellung geändert, dass die Straße und Hausnummer in einem getrennten Input angezeigt werden.Es klappt daher erst nur, wenn ich die Einstellung deaktiviere und die Straße mit der Hausnummer in einem Input angezeigt werden (so wie man das in deinem Bild sehen kann).Ich versuch mal CheckoutWC anzuschreiben, aber ich denke einfach mal, dass Germanized nicht kompatibel damit ist. Doof 🥲😂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Customer Payment Failing with “invalid_request_error”](https://wordpress.org/support/topic/customer-payment-failing-with-invalid_request_error/) * Thread Starter [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 12 months ago](https://wordpress.org/support/topic/customer-payment-failing-with-invalid_request_error/#post-17916505) * Thanks. I will ask my customer. In the mean time I will set this to resolve. If something pops up again, I will change the status. Thanks for your help * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Germanized for WooCommerce] Kann man Packstation-Support für CheckoutWC erhoffen?](https://wordpress.org/support/topic/kann-man-packstation-support-fur-checkoutwc-erhoffen/) * Thread Starter [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 12 months ago](https://wordpress.org/support/topic/kann-man-packstation-support-fur-checkoutwc-erhoffen/#post-17912579) * Danke für die schnelle Antwort und danke, dass du die CheckoutWC Lite Version getestet hast. Könnte du mir noch den Gefallen tun und schauen, wie das aussieht, wenn du auf “Choose a pickup location” klickst? Und dann wirklich etwas auswählst. Weil als ich diesen ersten Post geschrieben habe, ist nichts passiert als ich beim Popup eine Abholstation ausgewählt habe. Jetzt auf den aktuellen Stand passiert da was juhu. Aber es sieht gerade so bei mir aus: [https://snipboard.io/qW9Vhn.jpg](https://snipboard.io/qW9Vhn.jpg) Das da das CSS verschoben ist, ist mir egal. Das kann ich fixen. Was nur fehlt, dass die Adresse nicht hinzugefügt wird. Hast du da ne Ahnung woran es liegt? Ich sehe gerade, dass die Fehlermeldung von meinem letzten Post kommt, wenn ich eine neue Aholstation auswähle. Dann wie du es vermutlich meinst, kommt CheckoutWC dann damit nicht klar und kann die Adresse nicht hinzufügen.Könntest du bitte bei der Lite Version schauen ob das klappt? sonst probiere ich das auch mal auf nen freshen server * p.s. danke, ich hab euren checkout in der pro version jetzt im hinterkopf - This reply was modified 1 year, 12 months ago by [shadrix](https://wordpress.org/support/users/shadrix/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Germanized for WooCommerce] Kann man Packstation-Support für CheckoutWC erhoffen?](https://wordpress.org/support/topic/kann-man-packstation-support-fur-checkoutwc-erhoffen/) * Thread Starter [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [1 year, 12 months ago](https://wordpress.org/support/topic/kann-man-packstation-support-fur-checkoutwc-erhoffen/#post-17912452) * Hey, ich kam jetzt erst dazu daran zu arbeiten. * Leider klappt es nicht. Ich habe die aktuelle Version von Germanized installiert( Version 3.17.1). Ich habe wie due es gesagt hast, die Anzeige der Bestellanmerkung aktiviert mit den Einnstellungen von CheckoutWC: ✅Enable Order Notes Field ( Enable or disable WooCommerce Order Notes field. (Default: Disabled))Ich kriege aktuell diese Fehlermeldung: * ```wp-block-code CheckoutWC: Unable to replace element ⚠️default-checkout-order-pay-thank-you.js?ver=b3ccb5bf8bbe5598e09da5e9ab5b4dd2:1 {key: '.gzd-shipments-pickup-locations', value: '{"574":{"code":"574","type":"postoffice","label":"…ostfiliale 577, Prager Platz 1-3, 10779 Berlin"}}'}key: ".gzd-shipments-pickup-locations"value: "{\"574\":{\"code\":\"574\",\"type\":\"postoffice\[[Prototype]]: Objectdefault-checkout-order-pay-thank-you.js?ver=b3ccb5bf8bbe5598e09da5e9ab5b4dd2:1 CheckoutWC: Error: Syntax error, unrecognized expression: {"574":{"code":"574","type":"postoffice","label":"Postfiliale 574","latitude":52.506983,"longitude":13.332991,"supports_customer_number":true,"customer_number_is_mandatory":false,"customer_number_field_label":"DHL Kundennummer (Postnummer)","address":{"0":"address_1","1":"city","2":"postcode","3":"country","company":"P & B Press & Books","country":"DE","postcode":"10623","address_1":"Hardenbergplatz 11","city":"Berlin"},"address_replacement_map":{"address_1":"label","country":"country","postcode":"postcode","city":"city"},"address_replacements":{"address_1":"Postfiliale 574","country":"DE","postcode":"10623","city":"Berlin"},"formatted_address":"P & B Press & Books, Hardenbergplatz 11, 10623 Berlin"},"129":{"code":"129","type":"locker","label":"Packstation 129","latitude":52.507488,"longitude":13.33319,"supports_customer_number":true,"customer_number_is_mandatory":true,"customer_number_field_label":"DHL Kundennummer (Postnummer)","address":{"0":"address_1","1":"city","2":"postcode","3":"country","company":"Packstation 129","country":"DE","postcode":"10623","address_1":"Hardenbergplatz 9-15","city":"Berlin"},"address_replacement_map":{"address_1":"label","country":"country","postcode":"postcode","city":"city"},"address_replacements":{"address_1":"Packstation 129","country":"DE","postcode":"10623","city":"Berlin"},"formatted_address":"Packstation 129, Hardenbergplatz 9-15, 10623 Berlin"},"176":{"code":"176","type":"locker","label":"Packstation 176","latitude":52.508135,"longitude":13.332982,"supports_customer_number":true,"customer_number_is_mandatory":true,"customer_number_field_label":"DHL Kundennummer (Postnummer)","address":{"0":"address_1","1":"city","2":"postcode","3":"country","company":"Packstation 176","country":"DE","postcode":"10623","address_1":"Hardenbergplatz 9-15","city":"Berlin"},"address_replacement_map":{"address_1":"label","country":"country","postcode":"postcode","city":"city"},"address_replacements":{"address_1":"Packstation 176","country":"DE","postcode":"10623","city":"Berlin"},"formatted_address":"Packstation 176, Hardenbergplatz 9-15, 10623 Berlin"},"522":{"code":"522","type":"postbank","label":"Postfiliale 522","latitude":52.505008,"longitude":13.331767,"supports_customer_number":true,"customer_number_is_mandatory":false,"customer_number_field_label":"DHL Kundennummer (Postnummer)","address":{"0":"address_1","1":"city","2":"postcode","3":"country","company":"Postbank Filiale","country":"DE","postcode":"10623","address_1":"Joachimsthaler Str. 41","city":"Berlin"},"address_replacement_map":{"address_1":"label","country":"country","postcode":"postcode","city":"city"},"address_replacements":{"address_1":"Postfiliale 522","country":"DE","postcode":"10623","city":"Berlin"},"formatted_address":"Postbank Filiale, Joachimsthaler Str. 41, 10623 Berlin"},"523":{"code":"523","type":"postoffice","label":"Postfiliale 523","latitude":52.504026,"longitude":13.325386,"supports_customer_number":true,"customer_number_is_mandatory":false,"customer_number_field_label":"DHL Kundennummer (Postnummer)","address":{"0":"address_1","1":"city","2":"postcode","3":"country","company":"The Kiosk Berlin","country":"DE","postcode":"10623","address_1":"Uhlandstr. 20-25","city":"Berlin"},"address_replacement_map":{"address_1":"label","country":"country","postcode":"postcode","city":"city"},"address_replacements":{"address_1":"Postfiliale 523","country":"DE","postcode":"10623","city":"Berlin"},"formatted_address":"The Kiosk Berlin, Uhlandstr. 20-25, 10623 Berlin"},"448":{"code":"448","type":"servicepoint","label":"Postfiliale 448","latitude":52.501956,"longitude":13.330834,"supports_customer_number":true,"customer_number_is_mandatory":false,"customer_number_field_label":"DHL Kundennummer (Postnummer)","address":{"0":"address_1","1":"city","2":"postcode","3":"country","company":"Sp\u00e4tkauf G\u00fcm\u00fcs","country":"DE","postcode":"10719","address_1":"Joachimsthaler Str. 15","city":"Berlin"},"address_replacement_map":{"address_1":"label","country":"country","postcode":"postcode","city":"city"},"address_replacements":{"address_1":"Postfiliale 448","country":"DE","postcode":"10719","city":"Berlin"},"formatted_address":"Sp\u00e4tkauf G\u00fcm\u00fcs, Joachimsthaler Str. 15, 10719 Berlin"},"447":{"code":"447","type":"servicepoint","label":"Postfiliale 447","latitude":52.502919,"longitude":13.337231,"supports_customer_number":true,"customer_number_is_mandatory":false,"customer_number_field_label":"DHL Kundennummer (Postnummer)","address":{"0":"address_1","1":"city","2":"postcode","3":"country","company":"Lottoladen Talebi","country":"DE","postcode":"10789","address_1":"Marburger Str. 16","city":"Berlin"},"address_replacement_map":{"address_1":"label","country":"country","postcode":"postcode","city":"city"},"address_replacements":{"address_1":"Postfiliale 447","country":"DE","postcode":"10789","city":"Berlin"},"formatted_address":"Lottoladen Talebi, Marburgdefault-checkout-order-pay-thank-you.js?ver=b3ccb5bf8bbe5598e09da5e9ab5b4dd2:1 CheckoutWC: Unable to replace element ⚠️default-checkout-order-pay-thank-you.js?ver=b3ccb5bf8bbe5598e09da5e9ab5b4dd2:1 {key: '.gzd-shipments-pickup-location-supported', value: true}default-checkout-order-pay-thank-you.js?ver=b3ccb5bf8bbe5598e09da5e9ab5b4dd2:1 ``` * Hast du sonst eine Idee was ich machen kann? Ich kann halt nicht weg von CheckoutWC, weil es das einzige Plugin ist, was den Checkout von Shopify nahe kommt. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Customer Payment Failing with “invalid_request_error”](https://wordpress.org/support/topic/customer-payment-failing-with-invalid_request_error/) * Thread Starter [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [2 years ago](https://wordpress.org/support/topic/customer-payment-failing-with-invalid_request_error/#post-17905425) * Thank you for the quick reply! * > Are you able to share more details on the customers who’ve experienced this > issue?  * I am not sure what you want to hear. Some details are just to private here. But some details I can share. Female, from Germany. Her first order was in the year: November 20, 2022, via Stripe, successfully.Then there other orders that are successful. The last one was on April 24, 2024. On Mai 13, 2024 she starts to fail. In the order notes of WooCommerce it only says several times: Unfortunately we could not process your request. Please try again later. May 13, 2024 at 12: 26 pm. * If I look into the logs of Stripe it just says: * ```wp-block-code POST /v1/payment_intentsStatus400 ERRIDreq_xxxxxxxxxxxxxxxTime5/13/24, 12:26:23 PMIP addressxxx.xxx.xxx.xxxAPI version2019-09-09SourceWooCommerce Stripe Gateway/8.1.1IdempotencyKey — xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxinvalid_request_errorThe provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first.Was this useful?YesNo{ "shipping": { "address": { "line2": "", "line1": "xxxxxx", "state": "xx-xx", "city": "xxxxxx", "postal_code": "xxxxx", "country": "xx" }, "name": "xxxxx xxxxxxxxx" }, "capture_method": "automatic", "description": "Our Shop - Order xxxxxx", "metadata": { "order_id": "xxxxxx", "site_url": "https://example.com", "customer_email": "xxxxx@example.com", "customer_name": "xxxxx xxxxxxxxx" }, "currency": "eur", "customer": "cus_xxxxxxxxxxxxxxx", "payment_method": "pm_xxxxxxxxxxxxxxx", "amount": "xxxx", "payment_method_types": { "0": "card" }}Response body{ "error": { "message": "The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first.", "request_log_url": "https://dashboard.stripe.com/logs/req_xxxxxxxxxxxxxxx", "type": "invalid_request_error" }}Request POST body{ "shipping": { "address": { "line2": "", "line1": "xxxxxx", "state": "xx-xx", "city": "xxxxxx", "postal_code": "xxxxx", "country": "xx" }, "name": "xxxxx xxxxxxxxx" }, "capture_method": "automatic", "description": "Our Shop - Order - Bestellung xxxxxx", "metadata": { "order_id": "xxxxxx", "site_url": "https://example.com", "customer_email": "xxxxx@example.com", "customer_name": "xxxxx xxxxxxxxx" }, "currency": "eur", "customer": "cus_xxxxxxxxxxxxxxx", "payment_method": "pm_xxxxxxxxxxxxxxx", "amount": "xxxx", "payment_method_types": { "0": "card" }} ``` * From there on, she always had troubles to order anything with stripe. * > Also, are there any similarities between the customers/orders that had this > issue? * No, it is only with this customer. And I am not even sure if it is her “fault” or something with Stripe, as Stripe’s description of the error is not really telling me much (see the first post here). * > Additionally, I was able to notice you’re using an outdated version of WooCommerce. > We strongly recommend updating to the latest version as some of the issues > are solved through updates.  * Thank you. I updated everything now to the newest version. However, I just don’t know if it will fix it, because the customer was not trying to order again. So I don’t know. Thank you for your help. What else could I provide you? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPC Order Tip for WooCommerce] no option for taxes](https://wordpress.org/support/topic/no-option-for-taxes/) * [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [2 years, 3 months ago](https://wordpress.org/support/topic/no-option-for-taxes/#post-17541861) * My update looks like this: * ```wp-block-code if ( strpos( $value, '%' ) !== false ) { // I don't know why but WC()->cart->get_total('raw') is not working! $amount = ((float) $value / 100) * (WC()->cart->get_cart_contents_total() + WC()->cart->get_cart_contents_tax()); } else { $amount = (float) $value; } ``` * For the developer would be awesome if you have a global setting: * ```wp-block-code $use_gross_total = true; if ($use_gross_total) { $amount = ((float)$tip['value'] / 100) * WC()->cart->get_total(); } else { $amount = ((float)$tip['value'] / 100) * WC()->cart->get_subtotal(); } ``` * However I don’t know why the total function is not working even with ‘raw - This reply was modified 2 years, 3 months ago by [shadrix](https://wordpress.org/support/users/shadrix/). - This reply was modified 2 years, 3 months ago by [shadrix](https://wordpress.org/support/users/shadrix/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Germanized for WooCommerce] Versand an Packstationen mit CheckoutWC?](https://wordpress.org/support/topic/versand-an-packstationen-mit-checkoutwc/) * Thread Starter [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [2 years, 4 months ago](https://wordpress.org/support/topic/versand-an-packstationen-mit-checkoutwc/#post-17500630) * [@vendidero](https://wordpress.org/support/users/vendidero/) danke für die Antwort. Ich habe die Meta-Felder auch im Code entdeckt und hab quasi mein Checkout Manuell darauf hinangepasst. Also passt es für mich gerade so. Ich weiß auch nicht woran es liegt, aber leider wurden die Felder überhaupt nicht angezeigt. Auf dem Staging Server habe ich CheckoutWC deaktiviert, weder die Kasse von Elementor noch der Standard Shortcut hat dazu geführt, dass ich das sehen konnte. Irgendwas mache ich falsch, aber so gerade passt es auch 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Issue with User Accounts Disappearing](https://wordpress.org/support/topic/issue-with-user-accounts-disappearing/) * Thread Starter [shadrix](https://wordpress.org/support/users/shadrix/) * (@shadrix) * [2 years, 11 months ago](https://wordpress.org/support/topic/issue-with-user-accounts-disappearing/#post-16975161) * [@beautyofcode](https://wordpress.org/support/users/beautyofcode/) thanks for your response! I was hoping that this might be it, but the value is set to 1 year. * Do you have something else in mind what this could be? Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/users/shadrix/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/shadrix/replies/page/2/?output_format=md)