Title: sgpark's Replies | WordPress.org --- # sgpark [ ](https://wordpress.org/support/users/sgpark/) * [Profile](https://wordpress.org/support/users/sgpark/) * [Topics Started](https://wordpress.org/support/users/sgpark/topics/) * [Replies Created](https://wordpress.org/support/users/sgpark/replies/) * [Reviews Written](https://wordpress.org/support/users/sgpark/reviews/) * [Topics Replied To](https://wordpress.org/support/users/sgpark/replied-to/) * [Engagements](https://wordpress.org/support/users/sgpark/engagements/) * [Favorites](https://wordpress.org/support/users/sgpark/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/users/sgpark/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/sgpark/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NSFW] [BackWPup – WordPress Backup & Restore Plugin] Security Risk: Disable local Backups](https://wordpress.org/support/topic/security-risk-disable-local-backups/) * [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [1 year, 5 months ago](https://wordpress.org/support/topic/security-risk-disable-local-backups/#post-18453705) * This is urgent. Please let us disable local backups. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] New “revamp” ruins a good product](https://wordpress.org/support/topic/new-revamp-ruins-a-good-product/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [1 year, 5 months ago](https://wordpress.org/support/topic/new-revamp-ruins-a-good-product/#post-18436162) * Update: Now the plugin does not work. The “Settings” page does not allow me to click on any links. I can’t access any of the features. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] New “revamp” ruins a good product](https://wordpress.org/support/topic/new-revamp-ruins-a-good-product/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [1 year, 5 months ago](https://wordpress.org/support/topic/new-revamp-ruins-a-good-product/#post-18436136) * Hi, I appreciate you taking the time to update me personally. * Unfortunately, the new version doesn’t work. Backups won’t go to Dropbox, and I get a “fatal error” message from WordPress, although I do not get it in the plugin, which claims the backup succeeded, but it’s nowhere to be found in Dropbox. * WordPress version 6.8Active theme: SimpleMag Child Theme (version )Current plugin: BackWPup (version 5.1.3)PHP version 8.4.5 * Error Details =============An error of type E_ERROR was caused in line 470 of the file /home/USER/public_html/wp-content/plugins/backwpup/inc/class-cron.php. Error message: Uncaught TypeError: BackWPup_Cron::parse_cron_expression(): Argument# 1 ($cron_expression) must be of type string, null given, called in /home/USER/ public_html/wp-content/plugins/backwpup/parts/sidebar/frequency-files.php on line 16 and defined in /home/USER/public_html/wp-content/plugins/backwpup/inc/ class-cron.php:470Stack trace:#0 /home/USER/public_html/wp-content/plugins/backwpup/ parts/sidebar/frequency-files.php(16): BackWPup_Cron::parse_cron_expression()# 1 /home/USER/public_html/wp-content/plugins/backwpup/components/containers/sidebar. php(29): include(‘/home/USER/…’)#2 /home/USER/public_html/wp-content/plugins/ backwpup/inc/Utils/BackWPupHelpers.php(40): include(‘/home/USER/…’)#3 /home/USER/ public_html/wp-content/plugins/backwpup/pages/backups.php(111): BackWPup\Utils\ BackWPupHelpers::component()#4 /home/USER/public_html/wp-content/plugins/backwpup/ inc/class-page-backups.php(561): include(‘/home/USER/…’)#5 /home/USER/public_html/ wp-includes/class-wp-hook.php(324): BackWPup_Page_Backups::page()#6 /home/USER/ public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()#7 /home/ USER/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()#8 /home/USER/ public_html/wp-admin/admin.php(260): do_action()#9 {main}thrown * The legacy jobs feature seems to be working OK, though, and I much prefer it to the upgraded jobs interface. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Advanced Ads – Ad Manager & AdSense] 2.x Update breaks website](https://wordpress.org/support/topic/2-x-update-breaks-website/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [1 year, 7 months ago](https://wordpress.org/support/topic/2-x-update-breaks-website/#post-18371064) * Thanks so much for checking in! I just updated to 2.0.4 without incident. I really appreciate your diligence. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BackWPup – WordPress Backup & Restore Plugin] Getting error backing up to dropbo: WARNING: Could not look up the file session.](https://wordpress.org/support/topic/getting-error-backing-up-to-dropbo-warning-could-not-look-up-the-file-session/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [6 years, 7 months ago](https://wordpress.org/support/topic/getting-error-backing-up-to-dropbo-warning-could-not-look-up-the-file-session/#post-12541446) * Latest log * [13-Mar-2020 10:55:49] 1. Try to send backup file to Dropbox … [13-Mar-2020 10:55:50] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 10:55:50] Uploading to Dropbox … [13-Mar-2020 10:55:50] Beginning new file upload session[ 13-Mar-2020 11:00:55] WARNING: Job restarts due to inactivity for more than 5 minutes. [13-Mar-2020 11:00:55] 1. Try to send backup file to Dropbox … [13-Mar- 2020 11:00:56] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 11:00: 56] Uploading to Dropbox … [13-Mar-2020 11:00:56] Beginning new file upload session[ 13-Mar-2020 11:03:28] WARNING: Could not look up the file session. [13-Mar-2020 11:06:23] WARNING: Could not look up the file session. [13-Mar-2020 11:08:38] WARNING: Could not look up the file session. [13-Mar-2020 11:12:01] /home/XXXXXXXX/ public_html/wp-content/plugins/backwpup/inc/class-destination-dropbox-api.php: Dropbox API: (55) select/poll returned error [13-Mar-2020 11:12:04] 2. Try to send backup file to Dropbox … [13-Mar-2020 11:12:05] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 11:12:05] Uploading to Dropbox … [13-Mar-2020 11:18:08] WARNING: Job restarts due to inactivity for more than 5 minutes. [13- Mar-2020 11:18:08] 3. Try to send backup file to Dropbox … [13-Mar-2020 11:18: 09] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 11:18:09] Uploading to Dropbox … [13-Mar-2020 11:23:11] /home/XXXXXXXX/public_html/wp-content/plugins/ backwpup/inc/class-destination-dropbox-api.php: Dropbox API: (55) select/poll returned error [13-Mar-2020 11:23:11] WARNING: Signal “SIGTERM” (Termination signal) is sent to script! [13-Mar-2020 11:23:11] WARNING: Signal “SIGTERM” ( Termination signal) is sent to script! [13-Mar-2020 11:23:13] 4. Try to send backup file to Dropbox … [13-Mar-2020 11:23:13] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 11:23:13] Uploading to Dropbox … [13-Mar-2020 11: 25:51] WARNING: Could not look up the file session. [13-Mar-2020 11:28:36] /home/ XXXXXXXX/public_html/wp-content/plugins/backwpup/inc/class-destination-dropbox- api.php: Dropbox API: (55) select/poll returned error [13-Mar-2020 11:28:38] 5. Try to send backup file to Dropbox … [13-Mar-2020 11:28:38] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 11:28:39] Uploading to Dropbox … [ 13-Mar-2020 11:33:16] /home/XXXXXXXX/public_html/wp-content/plugins/backwpup/ inc/class-destination-dropbox-api.php: Dropbox API: (55) select/poll returned error [13-Mar-2020 11:33:17] 6. Try to send backup file to Dropbox … [13-Mar- 2020 11:33:18] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 11:33: 18] Uploading to Dropbox … [13-Mar-2020 11:36:59] WARNING: Could not look up the file session. [13-Mar-2020 11:42:32] WARNING: Job restarts due to inactivity for more than 5 minutes. [13-Mar-2020 11:45:24] /home/XXXXXXXX/public_html/wp- content/plugins/backwpup/inc/class-destination-dropbox-api.php: Dropbox API: ( 55) select/poll returned error [13-Mar-2020 11:45:25] 7. Try to send backup file to Dropbox … [13-Mar-2020 11:45:26] Authenticated with Dropbox of user: XXXXXXXX[ 13-Mar-2020 11:45:26] Uploading to Dropbox … [13-Mar-2020 11:48:17] /home/XXXXXXXX/ public_html/wp-content/plugins/backwpup/inc/class-destination-dropbox-api.php: Dropbox API: (55) select/poll returned error [13-Mar-2020 11:48:19] 8. Try to send backup file to Dropbox … [13-Mar-2020 11:48:19] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 11:48:20] Uploading to Dropbox … [13-Mar-2020 11:52:35] /home/XXXXXXXX/public_html/wp-content/plugins/backwpup/inc/class-destination- dropbox-api.php: Dropbox API: (55) select/poll returned error [13-Mar-2020 11: 52:37] 9. Try to send backup file to Dropbox … [13-Mar-2020 11:52:38] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 11:52:38] Uploading to Dropbox … [ 13-Mar-2020 11:55:56] WARNING: Could not look up the file session. [13-Mar-2020 12:01:14] WARNING: Job restarts due to inactivity for more than 5 minutes. [13- Mar-2020 12:06:21] WARNING: Job restarts due to inactivity for more than 5 minutes.[ 13-Mar-2020 12:11:00] /home/XXXXXXXX/public_html/wp-content/plugins/backwpup/ inc/class-destination-dropbox-api.php: Dropbox API: (55) select/poll returned error [13-Mar-2020 12:11:02] 10. Try to send backup file to Dropbox … [13-Mar- 2020 12:11:03] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 12:11: 03] Uploading to Dropbox … [13-Mar-2020 12:16:16] WARNING: Job restarts due to inactivity for more than 5 minutes. [13-Mar-2020 12:16:16] 11. Try to send backup file to Dropbox … [13-Mar-2020 12:16:17] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 12:16:17] Uploading to Dropbox … [13-Mar-2020 12:22:22] WARNING: Job restarts due to inactivity for more than 5 minutes. [13-Mar-2020 12:22:22] 12. Try to send backup file to Dropbox … [13-Mar-2020 12:22:23] Authenticated with Dropbox of user: XXXXXXXX [13-Mar-2020 12:22:23] Uploading to Dropbox … [ 13-Mar-2020 12:23:36] WARNING: Could not look up the file session. [13-Mar-2020 12:27:52] /home/XXXXXXXX/public_html/wp-content/plugins/backwpup/inc/class-destination- dropbox-api.php: Dropbox API: (55) select/poll returned error [13-Mar-2020 12: 27:54] ERROR: Step aborted: too many attempts! [13-Mar-2020 12:27:54] One old log deleted [13-Mar-2020 12:27:54] ERROR: Job has ended with errors in 5579 seconds. You must resolve the errors for correct execution. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)] Cannot access settings](https://wordpress.org/support/topic/cannot-access-settings-8/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-settings-8/#post-9432762) * For anyone else having this issue, I replaced Admin Menu Manager with the better maintained Admin Menu Editor. * [https://wordpress.org/plugins/admin-menu-editor/](https://wordpress.org/plugins/admin-menu-editor/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)] Cannot access settings](https://wordpress.org/support/topic/cannot-access-settings-8/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-settings-8/#post-9432749) * FYI, I finally figured out what the issue is. * Your plugin is not compatible with the plugin Admin Menu Manager. [https://wordpress.org/plugins/admin-menu-manager/](https://wordpress.org/plugins/admin-menu-manager/) * When I disable Admin Menu Manager, I can access my settings in MonsterInsights. * Yours is the only plugin I’ve used that has this problem. * I hope this information will be helpful to someone else and that you can make your plugin compatible with Admin Menu Manager, which really helps me organize the admin area in ways that make it easier for my clients to manage their WordPress sites. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)] Cannot access settings](https://wordpress.org/support/topic/cannot-access-settings-8/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-settings-8/#post-9432739) * I uninstalled completely and reinstalled. Still cannot access settings. Same error. Can you at least let me know what I need to clear out of the database to truly reset this? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)] Cannot access settings](https://wordpress.org/support/topic/cannot-access-settings-8/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [9 years, 2 months ago](https://wordpress.org/support/topic/cannot-access-settings-8/#post-9419653) * If I delete and re-install from scratch, how much data will I lose? Maybe that will fix the problem, but I don’t want to lose stats. Are they stored in the database, or are they just stats from google re-interpreted and charted through your plugin? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)] Cannot access settings](https://wordpress.org/support/topic/cannot-access-settings-8/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [9 years, 2 months ago](https://wordpress.org/support/topic/cannot-access-settings-8/#post-9412344) * Admin user. Single site. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Newsletter - Send awesome emails from WordPress] 500 Internet Server Error as soon as you update to 4.7.7](https://wordpress.org/support/topic/500-internet-server-error-as-soon-as-you-update-to-4-7-7/) * [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [9 years, 8 months ago](https://wordpress.org/support/topic/500-internet-server-error-as-soon-as-you-update-to-4-7-7/#post-8814472) * Updated to 4.8.0. Seems OK now. It would have been nice to get some kind of notice from devs that this issue was acknowledged and fixed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Newsletter - Send awesome emails from WordPress] White screen of deather](https://wordpress.org/support/topic/white-screen-of-deather/) * [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [9 years, 8 months ago](https://wordpress.org/support/topic/white-screen-of-deather/#post-8732713) * Probably same issue as this one: [https://wordpress.org/support/topic/500-internet-server-error-as-soon-as-you-update-to-4-7-7/](https://wordpress.org/support/topic/500-internet-server-error-as-soon-as-you-update-to-4-7-7/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Newsletter - Send awesome emails from WordPress] 500 Internet Server Error as soon as you update to 4.7.7](https://wordpress.org/support/topic/500-internet-server-error-as-soon-as-you-update-to-4-7-7/) * [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [9 years, 8 months ago](https://wordpress.org/support/topic/500-internet-server-error-as-soon-as-you-update-to-4-7-7/#post-8730057) * I have the same issue here. Had to delete the plugin plus several others updated at the same time to get the site to work again. Added back the deleted plugins one by one. As soon as I re-activated the Newsletter plugin, site broke again. Deleting only newsletter didn’t bring it back. Had to delete all the plugins updated with it to get the site back. - This reply was modified 9 years, 8 months ago by [sgpark](https://wordpress.org/support/users/sgpark/). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [After upgrade to 4.7 cannot log in to Admin](https://wordpress.org/support/topic/after-upgrade-to-4-7-cannot-log-in-to-admin/) * [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [9 years, 10 months ago](https://wordpress.org/support/topic/after-upgrade-to-4-7-cannot-log-in-to-admin/#post-8549004) * I got this issue after the update function in the admin failed and I tried to manually update. * I think it’s being caused by W3 Total Cache. The issue for me was that I needed to disable all plugins by renaming the plugin folder temporarily, but the admin refused to work without W3 Total Cache active. * So I did the following: 1. Download a copy of .htaccess (NOTE: this is the .htaccess file from your web ROOT) and name it .htaccess.bak. Save it somewhere safe. 2. Edit the existing .htaccess on the server so that it ONLY contains what is between# BEGIN WordPress and # END WordPress. 3. On your server, go to /wp-content. Rename the plugins folder to plugins.bak 4. In your browser, go to [http://YOURDOMAIN.com/wp-admin/upgrade.php](http://YOURDOMAIN.com/wp-admin/upgrade.php). This should work fine now. Follow prompts, update database. 5. After database update is successful, rename plugins.bak back to plugins. 6. Replace the edited .htaccess on your server with the file you saved as .htaccess. bak (obviously, rename it back to .htaccess). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Polls] Bug: "Clear Log" button does not work](https://wordpress.org/support/topic/bug-clear-log-button-does-not-work/) * Thread Starter [sgpark](https://wordpress.org/support/users/sgpark/) * (@sgpark) * [10 years, 4 months ago](https://wordpress.org/support/topic/bug-clear-log-button-does-not-work/#post-7445008) * Aha. I see where you’re going. Yes, the poll question has parentheses () in it. Do you think this is causing the problem–that the parentheses are not escaped? Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/users/sgpark/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/sgpark/replies/page/2/?output_format=md)