Title: sendgo's Replies | WordPress.org --- # sendgo [ ](https://wordpress.org/support/users/sendgo/) * [Profile](https://wordpress.org/support/users/sendgo/) * [Topics Started](https://wordpress.org/support/users/sendgo/topics/) * [Replies Created](https://wordpress.org/support/users/sendgo/replies/) * [Reviews Written](https://wordpress.org/support/users/sendgo/reviews/) * [Topics Replied To](https://wordpress.org/support/users/sendgo/replied-to/) * [Engagements](https://wordpress.org/support/users/sendgo/engagements/) * [Favorites](https://wordpress.org/support/users/sendgo/favorites/) Search replies: ## Forum Replies Created Viewing 8 replies - 1 through 8 (of 8 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPForms - AI Form Builder for WordPress - Contact Forms, Payment Forms, Survey Form, Quiz & More] Lead Gen Form Doesn’t Always Submit](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/) * Thread Starter [sendgo](https://wordpress.org/support/users/sendgo/) * (@sendgo) * [2 years, 5 months ago](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/#post-17363696) * Hi [@shawon001](https://wordpress.org/support/users/shawon001/), * I’m grateful for the input and assistance you and the rest of the team have offered. My website host got the issue resolved by moving me to a different server. Now everything is working fine. * Thanks again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPForms - AI Form Builder for WordPress - Contact Forms, Payment Forms, Survey Form, Quiz & More] Lead Gen Form Doesn’t Always Submit](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/) * Thread Starter [sendgo](https://wordpress.org/support/users/sendgo/) * (@sendgo) * [2 years, 6 months ago](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/#post-17316638) * Hi [@shawon001](https://wordpress.org/support/users/shawon001/) * Thanks for your reply. I disabled the form’s anti-spam protection, tested the form, and it didn’t submit. As I try other things, please advise on the below: 1. Do I need to use third-party anti-spam tools e.g. hCaptcha or Turnstile, or is the WPForms built-in anti-spam protection good enough? 2. Do I need to install the WP Mail SMTP plugin to have form entries submitted and notifications received or is this plugin only necessary when planning to send mass emails e.g. email marketing? * Looking forward to your answers. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPForms - AI Form Builder for WordPress - Contact Forms, Payment Forms, Survey Form, Quiz & More] Lead Gen Form Doesn’t Always Submit](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/) * Thread Starter [sendgo](https://wordpress.org/support/users/sendgo/) * (@sendgo) * [2 years, 6 months ago](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/#post-17315368) * Hi [@rsouzaam](https://wordpress.org/support/users/rsouzaam/), * I installed the Cloudflare plugin and did what you suggested. The form immediately submitted but less than 1 hour later, I tested and it was not submitting. I’ll do other tests including using a different theme, and see how it goes. * Thanks for your assistance on this. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Blockpage] Remove green blinking cursor on mouse](https://wordpress.org/support/topic/remove-green-blinking-cursor-on-mouse/) * Thread Starter [sendgo](https://wordpress.org/support/users/sendgo/) * (@sendgo) * [2 years, 6 months ago](https://wordpress.org/support/topic/remove-green-blinking-cursor-on-mouse/#post-17315363) * Hi [@tomasjenikovsky](https://wordpress.org/support/users/tomasjenikovsky/), * I deleted the code as you suggested and it worked perfectly. Thanks a lot. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPForms - AI Form Builder for WordPress - Contact Forms, Payment Forms, Survey Form, Quiz & More] Lead Gen Form Doesn’t Always Submit](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/) * Thread Starter [sendgo](https://wordpress.org/support/users/sendgo/) * (@sendgo) * [2 years, 6 months ago](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/#post-17307310) * Hi [@rsouzaam](https://wordpress.org/support/users/rsouzaam/), * Thanks a lot for checking the page and sharing your thoughts. * About Cloudflare, yes, I can install their plugin. However, if I’m remembering well, even before setting up their CDN, I still experienced the same issue (I had set up Cloudflare’s Turnstile solution though). Also, I tested hCaptcha ( Cloudflare CDN was active during this test) and got the same results–the form submitting and then stops after a few hours. * I’ll implement your suggestion and see how it goes. Should I set the TTL setting to match what I did with LiteSpeed Cache i.e. 45 hours? * Will revert once I test this. * Thanks. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Blockpage] Remove green blinking cursor on mouse](https://wordpress.org/support/topic/remove-green-blinking-cursor-on-mouse/) * Thread Starter [sendgo](https://wordpress.org/support/users/sendgo/) * (@sendgo) * [2 years, 6 months ago](https://wordpress.org/support/topic/remove-green-blinking-cursor-on-mouse/#post-17307287) * Hi [@tomasjenikovsky](https://wordpress.org/support/users/tomasjenikovsky/), * Thanks for your reply and the suggested solution. I’ll try that out. Much thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPForms - AI Form Builder for WordPress - Contact Forms, Payment Forms, Survey Form, Quiz & More] Lead Gen Form Doesn’t Always Submit](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/) * Thread Starter [sendgo](https://wordpress.org/support/users/sendgo/) * (@sendgo) * [2 years, 7 months ago](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/#post-17297483) * Hi [@rsouzaam](https://wordpress.org/support/users/rsouzaam/) * Seems like I didn’t have to test much before bumping into the same issue. As you requested in an earlier reply, here are the system info details, including the URL (site URL) which has the form. * Looking forward to your assistance. * Thanks. * ```wp-block-code Begin System Info -- WPForms Info Lite: Nov 30, 2023 at 8:01pm (GMT) Lite Connect: Backup is not enabled. Previously was enabled since Nov 30, 2023 at 8:17pm (GMT) -- Site Info Site URL: https://wezeshamarketing.co.ke Home URL: https://wezeshamarketing.co.ke Multisite: No -- WordPress Configuration Version: 6.4.2 Language: en_US User Language: en_US Permalink Structure: /%year%/%monthnum%/%day%/%postname%/ Active Theme: Blockpage 1.0.1 Show On Front: posts ABSPATH: ********** Table Prefix: Length: 5 Status: Acceptable WP_DEBUG: Disabled WPFORMS_DEBUG: Not set Memory Limit: 40M Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed Revisions: Enabled -- WordPress Uploads/Constants WP_CONTENT_DIR: ********** WP_CONTENT_URL: ********** UPLOADS: ********** wp_uploads_dir() path: ********** wp_uploads_dir() url: ********** wp_uploads_dir() basedir: ********** wp_uploads_dir() baseurl: ********** -- WordPress Active Plugins LiteSpeed Cache: 6.0.0.1 WPForms Lite: 1.8.5.3 WP Mail SMTP: 3.11.0 Yoast SEO: 21.7 -- WordPress Inactive Plugins -- Webserver Configuration PHP Version: 7.4.33 MySQL Version: 5.5.5 Webserver Info: LiteSpeed -- PHP Configuration Memory Limit: 1024M Upload Max Size: 64M Post Max Size: 96M Upload Max Filesize: 64M Time Limit: 900 Max Input Vars: 5000 Display Errors: N/A -- PHP Extensions cURL: Supported fsockopen: Supported SOAP Client: Not Installed Suhosin: Not Installed -- Session Configuration Session: Disabled End System Info ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPForms - AI Form Builder for WordPress - Contact Forms, Payment Forms, Survey Form, Quiz & More] Lead Gen Form Doesn’t Always Submit](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/) * Thread Starter [sendgo](https://wordpress.org/support/users/sendgo/) * (@sendgo) * [2 years, 7 months ago](https://wordpress.org/support/topic/lead-gen-form-doesnt-always-submit/#post-17296248) * Hi [@rsouzaam](https://wordpress.org/support/users/rsouzaam/) * Thanks for your response. * Following what I’ve read in the guides you shared and other guides too, here are some notes plus what I’ve done: 1. My site has only one page (excluding the privacy policy) and the LiteSpeed Cache lifetime was set at 1 week (I reasoned that this is okay since the site won’t be changing often). I’m however not getting the error message ‘The form was unable to submit. Please contact the site administrator.’ as shown in one of the guides. In fact, I don’t get any message when the form fails to submit. 2. I have excluded WPForm assets from JS caching (this was already done before starting this support thread). 3. I have changed caching lifetime to 45hours. * Please advise whether any of these changes might cause more or other problems. * I’ll test the form for two or three more days and see how it behaves. I’ll share the results. * Thanks for your assistance. Viewing 8 replies - 1 through 8 (of 8 total)