Title: Sender.net's Replies | WordPress.org --- # sendernet [ ](https://wordpress.org/support/users/sendernet/) * [Profile](https://wordpress.org/support/users/sendernet/) * [Topics Started](https://wordpress.org/support/users/sendernet/topics/) * [Replies Created](https://wordpress.org/support/users/sendernet/replies/) * [Reviews Written](https://wordpress.org/support/users/sendernet/reviews/) * [Topics Replied To](https://wordpress.org/support/users/sendernet/replied-to/) * [Engagements](https://wordpress.org/support/users/sendernet/engagements/) * [Favorites](https://wordpress.org/support/users/sendernet/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 33 total) 1 [2](https://wordpress.org/support/users/sendernet/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/sendernet/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/sendernet/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Forms block fails to select/save a form — SecurityError reading senderForms](https://wordpress.org/support/topic/forms-block-fails-to-select-save-a-form-securityerror-reading-senderforms/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/forms-block-fails-to-select-save-a-form-securityerror-reading-senderforms/#post-18944810) * Hi (@bfbca), * This issue was solved on new released version 2.10.19, for seen this situation sorted please update your Sender.net plugin. * Will mark this as solved, please reply back with possible issues if your problem was not sorted, thanks. * Sender.net * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] WooCommerce orders not populating](https://wordpress.org/support/topic/woocommerce-orders-not-populating/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [6 months ago](https://wordpress.org/support/topic/woocommerce-orders-not-populating/#post-18819305) * Hi [@marsimple](https://wordpress.org/support/users/marsimple/) * Thank you for reaching us. Currently can see that the plugin its not enable in the site and could not proceed to test it. * Please reach our support by visiting [https://www.sender.net/](https://www.sender.net/) at the bottom right corner you would see a pop-up to engage with our support team, we will need some examples of subscribers which their orders, emails were not added while the plugin was enabled. * For better debugging we encourage also enabling back the plugin in order to be tested the mentioned situation. * Thanks * Sender * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Error message](https://wordpress.org/support/topic/error-message-1073/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [6 months, 3 weeks ago](https://wordpress.org/support/topic/error-message-1073/#post-18790831) * Hi [@pepperpoots](https://wordpress.org/support/users/pepperpoots/) , the initial issue reported by [@joelmellin](https://wordpress.org/support/users/joelmellin/) it was related with synchronization of the woo-commerce data with Sender application. * As understood your situation it is while trying to install the plugin you get an error message, could you provide the error message received and the URL of the shop affected, any extra data from error logs or screenshots would be helpful for solving your situation. * If this cannot be done over WordPress forum you can still contact our free support, thanks. * Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Nextend Social Login triggers adding to list](https://wordpress.org/support/topic/nextend-social-login-triggers-adding-to-list/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [9 months, 2 weeks ago](https://wordpress.org/support/topic/nextend-social-login-triggers-adding-to-list/#post-18697998) * Hi [@geralddrissner](https://wordpress.org/support/users/geralddrissner/) * We have added the changes that would allow your expected behavior. * So for your situation you should disable this option so new accounts/registrations wont be making a subscriber in sender application. * > [View post on imgur.com](https://imgur.com/a/CsFNZWf) * Please update to latest version 2.10 * Would mark this as resolved, in case some other changes are required please re- open this ticket, thanks. * Best, * Sender * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Error message](https://wordpress.org/support/topic/error-message-1073/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [9 months, 4 weeks ago](https://wordpress.org/support/topic/error-message-1073/#post-18685432) * Hi, * We have re-enable the synchronization with sender, as some communication issues while connecting to your shop. * You can try synchronizing again from Sender application or from WordPress Sender plugin dashboard. * Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Nextend Social Login triggers adding to list](https://wordpress.org/support/topic/nextend-social-login-triggers-adding-to-list/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [10 months ago](https://wordpress.org/support/topic/nextend-social-login-triggers-adding-to-list/#post-18678525) * Hi [@geralddrissner](https://wordpress.org/support/users/geralddrissner/) * We will look into this situation with the Nextend Social Logic. * Its true upon registration we create subscribers in Sender application and give option to choose the opt-in situation for that subscriber, same as WooCommerce checkout page * We will look into this situation how could be handle. Could be adding an extra option to the admin panel. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Strange link-scanning by Sender/2.9.16 user agent](https://wordpress.org/support/topic/strange-link-scanning-by-sender-2-9-16-user-agent/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [10 months ago](https://wordpress.org/support/topic/strange-link-scanning-by-sender-2-9-16-user-agent/#post-18675094) * Hi [@photomaldives](https://wordpress.org/support/users/photomaldives/) * The information showing in the user agent its information for handling current versions of the plugin across sites. * We have made a change in latest release 2.9.18 and that information from the user agent regarding the sender plugin version would be not showing anymore. * No redirects are handled over sender plugin, if still believe this issue its related please provide some extra information on which links so we could check if are related with sender plugin functionality, thanks. * Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Your webhook has repeatedly failed](https://wordpress.org/support/topic/your-webhook-has-repeatedly-failed/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [1 year, 6 months ago](https://wordpress.org/support/topic/your-webhook-has-repeatedly-failed/#post-18299095) * Hi [@istok](https://wordpress.org/support/users/istok/) * We re-enabled the synchronization again for your store and made some system updates, this should not appear back if so would be investigate it, thank you. * Sender.net * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] No billing name in woocommerce orders](https://wordpress.org/support/topic/no-billing-name-in-woocommerce-orders/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [1 year, 6 months ago](https://wordpress.org/support/topic/no-billing-name-in-woocommerce-orders/#post-18298505) * Hi [@kratomlab](https://wordpress.org/support/users/kratomlab/), * Issue was fixed from our end and not require a new version release. * Would mark issue as solved if still occurring for new orders, please reopen ticket and inform of the outcome, thank you. * Sender.net * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] No billing name in woocommerce orders](https://wordpress.org/support/topic/no-billing-name-in-woocommerce-orders/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [1 year, 6 months ago](https://wordpress.org/support/topic/no-billing-name-in-woocommerce-orders/#post-18253325) * Hi [@isaakgeo](https://wordpress.org/support/users/isaakgeo/) and [@kratomlab](https://wordpress.org/support/users/kratomlab/) * Tried with the steps provided but the billing name was included correctly in all tests. * Could you provide the link to your shop? This would help reproduce the issue and fix it. * Thanks. * Sender. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Good Interface, Nice Price, Excellent Support](https://wordpress.org/support/topic/good-interface-nice-price-excellent-support/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [1 year, 7 months ago](https://wordpress.org/support/topic/good-interface-nice-price-excellent-support/#post-18214788) * Thank you, Anthony! Our plugin supports shortcodes, and we just updated our plugin description to include them. * To use the shortcode, first you need to find your form’s ID which is shown in the Overview section of the form you want to insert. Then use the shortcode like this: [sender-form id=”form_id”] * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] No billing name in woocommerce orders](https://wordpress.org/support/topic/no-billing-name-in-woocommerce-orders/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [1 year, 8 months ago](https://wordpress.org/support/topic/no-billing-name-in-woocommerce-orders/#post-18196856) * Hi [@isaakgeo](https://wordpress.org/support/users/isaakgeo/) * Could you provide more information on where the billing name shows as empty and if apply which actions are done before reaching that point. * If possible provide the URL of the shop. * Thanks. * Sender. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Your webhook has repeatedly failed](https://wordpress.org/support/topic/your-webhook-has-repeatedly-failed/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [1 year, 8 months ago](https://wordpress.org/support/topic/your-webhook-has-repeatedly-failed/#post-18196653) * Hi [@istok](https://wordpress.org/support/users/istok/) * We re-enabled the synchronization again for your store. * Investigating what lead to it. * Sender * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Destroys Customizing layout](https://wordpress.org/support/topic/destroys-customizing-layout/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [1 year, 8 months ago](https://wordpress.org/support/topic/destroys-customizing-layout/#post-18166257) * Hi [@istok](https://wordpress.org/support/users/istok/) * We are looking into it. Will get back soon, thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sender - Newsletter, SMS and Email Marketing Automation for WooCommerce] Destroys Customizing layout](https://wordpress.org/support/topic/destroys-customizing-layout/) * Plugin Author [sendernet](https://wordpress.org/support/users/sendernet/) * (@sendernet) * [1 year, 8 months ago](https://wordpress.org/support/topic/destroys-customizing-layout/#post-18151525) * Hi [@istok](https://wordpress.org/support/users/istok/) * Please update to the latest version, as this issue has been resolved. If you encounter any other issues or have any questions, please don’t hesitate to reach out. * Sender. 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