Title: Sculley's Replies | WordPress.org --- # Sculley [ ](https://wordpress.org/support/users/sculley/) * [Profile](https://wordpress.org/support/users/sculley/) * [Topics Started](https://wordpress.org/support/users/sculley/topics/) * [Replies Created](https://wordpress.org/support/users/sculley/replies/) * [Reviews Written](https://wordpress.org/support/users/sculley/reviews/) * [Topics Replied To](https://wordpress.org/support/users/sculley/replied-to/) * [Engagements](https://wordpress.org/support/users/sculley/engagements/) * [Favorites](https://wordpress.org/support/users/sculley/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 177 total) 1 [2](https://wordpress.org/support/users/sculley/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/sculley/replies/page/3/?output_format=md)… [10](https://wordpress.org/support/users/sculley/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/sculley/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/sculley/replies/page/12/?output_format=md) [→](https://wordpress.org/support/users/sculley/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SearchWP Live Ajax Search] Intermittent “Ajax nonce security check failed” error showing on front-end](https://wordpress.org/support/topic/intermittent-ajax-nonce-security-check-failed-error-showing-on-front-end/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year ago](https://wordpress.org/support/topic/intermittent-ajax-nonce-security-check-failed-error-showing-on-front-end/#post-18648635) * Actually, this is not excluded from cache:  `/wp-admin/admin-ajax.php` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[File Manager for Google Drive - Integrate Google Drive] Stuck on ‘Database Migration in Progress’ – Google Drive Module”](https://wordpress.org/support/topic/stuck-on-database-migration-in-progress-google-drive-module/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 3 months ago](https://wordpress.org/support/topic/stuck-on-database-migration-in-progress-google-drive-module/#post-18544729) * Thanks! That seemed to have worked. The message is gone. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Trouble Accessing Plugin Download – WooCommerce Name Your Price](https://wordpress.org/support/topic/trouble-accessing-plugin-download-woocommerce-name-your-price/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 4 months ago](https://wordpress.org/support/topic/trouble-accessing-plugin-download-woocommerce-name-your-price/#post-18492154) * Thanks again for your reply. Unfortunately, I’ve already done exactly that—I submitted a support request through my own WooCommerce.com account (since mine is fully linked and working). * I was routed to the plugin’s support team, and they told me they couldn’t help because the issue involves an account/login problem—not the plugin itself. * So I’m now caught between channels—forum support is telling me to go to the support team, and the support team says they can’t assist with account access. Meanwhile, my client has paid for a plugin that we cannot download or activate, and I still can’t get any help with account recovery or license access. * We’re happy to provide all purchase details (email, card, etc.), and I’m asking again if there’s a direct support contact for account recovery or someone internally who can step in to look up the order and help us resolve this. * This is not a plugin issue—it’s an account access issue tied to a paid WooCommerce purchase, and we need help from the right team. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Trouble Accessing Plugin Download – WooCommerce Name Your Price](https://wordpress.org/support/topic/trouble-accessing-plugin-download-woocommerce-name-your-price/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 4 months ago](https://wordpress.org/support/topic/trouble-accessing-plugin-download-woocommerce-name-your-price/#post-18492055) * Thanks for your reply—I really do appreciate your time. Unfortunately, we’ve already tried everything you outlined, several times. * I’m the developer working on behalf of my client, who recently purchased the Name Your Price plugin. My own WooCommerce.com account is linked to my WordPress. com login and working fine—this issue is specifically with his account. * We’re able to log into his WordPress.com account without issue. We’ve followed all the steps: logging into WordPress.com, then heading to WooCommerce.com and clicking the login prompt. That just loops us back to the screen shown in the screenshot I provided—asking for WooCommerce login credentials even though we’re already authenticated via WordPress.com. * We also tried resetting his WordPress.com password (even though we already had it), just to be thorough—still no luck. * At this point, we can’t access the WooCommerce.com account associated with the plugin purchase, and we’re stuck in a login loop. We urgently need access to: - The plugin download - The license key - And ideally, help linking or recovering the correct WooCommerce.com account so this doesn’t happen again * I know it’s not safe to share login credentials here—and we haven’t. If you could provide a direct support contact or private email to move this off the public forum, we’re happy to provide the order number, purchase email, last 4 digits of the card, or anything else needed to verify the account and resolve this. * This is a paid, time-sensitive issue, and we’re just trying to get access so I can complete the setup for him. * Thanks again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[File Manager for Google Drive - Integrate Google Drive] Search is not working](https://wordpress.org/support/topic/search-is-not-working-20/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 9 months ago](https://wordpress.org/support/topic/search-is-not-working-20/#post-18245118) * Yes, thank you. Ticket submitted. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Membership] Renewal process not registering](https://wordpress.org/support/topic/renewal-process-not-registering/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 10 months ago](https://wordpress.org/support/topic/renewal-process-not-registering/#post-18156097) * Hi there, just making sure you saw my last question above? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Membership] Renewal process not registering](https://wordpress.org/support/topic/renewal-process-not-registering/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 10 months ago](https://wordpress.org/support/topic/renewal-process-not-registering/#post-18154305) * The system seems to be working now that we changed some things. The one thing that we don’t see is how to trigger an email notification to user after they renew. We don’t see an option in Settings > Email Settings or in the Email Notifications add-on. Is there a way to trigger an email to remind them what to do? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Membership] Renewal process not registering](https://wordpress.org/support/topic/renewal-process-not-registering/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 10 months ago](https://wordpress.org/support/topic/renewal-process-not-registering/#post-18152471) * Thanks for your reply! * Debug mode enabled. * Account state says “inactive” not expired. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Membership] How to update transfer SM data from one site to another](https://wordpress.org/support/topic/how-to-update-transfer-sm-data-from-one-site-to-another/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 11 months ago](https://wordpress.org/support/topic/how-to-update-transfer-sm-data-from-one-site-to-another/#post-18138230) * OK, done. Can you ask someone to check the submission form? We were hoping to go live ASAP. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Membership] How to update transfer SM data from one site to another](https://wordpress.org/support/topic/how-to-update-transfer-sm-data-from-one-site-to-another/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 11 months ago](https://wordpress.org/support/topic/how-to-update-transfer-sm-data-from-one-site-to-another/#post-18137834) * I thought it was implied I’m using everything recommended on your site and in your articles. To import, I’m using the CSV that you recommend downloading in this article [https://simple-membership-plugin.com/simple-membership-bulk-import-member-data-csv-file/](https://simple-membership-plugin.com/simple-membership-bulk-import-member-data-csv-file/). * I’m also using your Export Data add-on to export from current site. To import to new site, I will use the Import add-on. Although the column headers on the exported CSV and your recommended CSV template are different (I had to change the headers on the exported CSV to match the downloaded template). Now I’m ready to import it, but there is no way to upload payments. The only thing I can see is to cross reference the subscription ID with all the payment transactions but there are 14,000 of them so I can’t do that manually. * is this making sense? This seems like a mess. The client does have several of your paid add-ons. - This reply was modified 1 year, 11 months ago by [Sculley](https://wordpress.org/support/users/sculley/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Membership] How to update transfer SM data from one site to another](https://wordpress.org/support/topic/how-to-update-transfer-sm-data-from-one-site-to-another/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [1 year, 11 months ago](https://wordpress.org/support/topic/how-to-update-transfer-sm-data-from-one-site-to-another/#post-18137063) * Thanks for getting back. That’s the one I was getting ready to use. But I see it’s only for members and the issues I mentioned above. Can you please answer my questions and tell me the best way to do this? Surely there’s a way to update before launching. - This reply was modified 1 year, 11 months ago by [Sculley](https://wordpress.org/support/users/sculley/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[The Events Calendar] Date order](https://wordpress.org/support/topic/date-order-12/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [2 years ago](https://wordpress.org/support/topic/date-order-12/#post-18027533) * Hi there, thanks for the reply. No, we’re not using another plug-in. I’m not sure how it’s working if it’s not supposed to be. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gutena Testimonial Slider] Formatting gone](https://wordpress.org/support/topic/formatting-gone-3/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [2 years, 4 months ago](https://wordpress.org/support/topic/formatting-gone-3/#post-17777521) * I submitted an email to support, and they fixed the problem that was happening with the Gutena plugin. Thanks! All set. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation for WordPress] Follow up email plug-in update](https://wordpress.org/support/topic/follow-up-email-plug-in-update/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [2 years, 4 months ago](https://wordpress.org/support/topic/follow-up-email-plug-in-update/#post-17763876) * Gosh, so sorry, no. I was on my phone and it was a very similar name and it’s by Woocommerce as well. It appears we found the issue and the issue is that it’s been retired. [https://woocommerce.com/document/automated-follow-up-emails-docs/](https://woocommerce.com/document/automated-follow-up-emails-docs/). Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Notification Bar] CLS](https://wordpress.org/support/topic/cls-12/) * Thread Starter [Sculley](https://wordpress.org/support/users/sculley/) * (@sculley) * [2 years, 5 months ago](https://wordpress.org/support/topic/cls-12/#post-17757544) * Thanks so much for getting right on this! And for you openness to look at and fix it. * I just updated the plugin and added the code into the functions.php file and it appears to be helping. “0” CLS now. * Thank you! Viewing 15 replies - 1 through 15 (of 177 total) 1 [2](https://wordpress.org/support/users/sculley/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/sculley/replies/page/3/?output_format=md)… [10](https://wordpress.org/support/users/sculley/replies/page/10/?output_format=md) [11](https://wordpress.org/support/users/sculley/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/sculley/replies/page/12/?output_format=md) [→](https://wordpress.org/support/users/sculley/replies/page/2/?output_format=md)