Title: Scriptrunner (Doug Sparling)'s Replies - page 33 | WordPress.org

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# Scriptrunner (Doug Sparling)

  [  ](https://wordpress.org/support/users/scriptrunner/)

 *   [Profile](https://wordpress.org/support/users/scriptrunner/)
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 *   [Replies Created](https://wordpress.org/support/users/scriptrunner/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/scriptrunner/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/scriptrunner/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/scriptrunner/engagements/)
 *   [Favorites](https://wordpress.org/support/users/scriptrunner/favorites/)

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## Forum Replies Created

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 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Client denied error for a file that doesn't exist…](https://wordpress.org/support/topic/client-denied-error-for-a-file-that-doesnt-exist/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/client-denied-error-for-a-file-that-doesnt-exist/#post-4149816)
 * For starters, you need to make sure you have allowed access to the web directory
   in httpd.conf, something like:
 *     ```
       <Directory "/var/www/domain/public_html">
           Options -Indexes FollowSymLinks MultiViews
           AllowOverride All
           Order allow,deny
           Allow from all
       </Directory>
       ```
   
 * If not, you will get the following error (at least with a fairly modern version
   of Apache):
 * `[Sat Sep 21 08:58:06 2013] [error] [client ::1] client denied by server configuration`
 * Also, since you are trying to call a non-existent “index” file, your results 
   may vary (once you have allowed access to the directory) based on your DirectoryIndex
   directive.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [How to make my WP hyper-safe?](https://wordpress.org/support/topic/how-to-make-my-wp-hyper-safe/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/how-to-make-my-wp-hyper-safe/#post-4148238)
 * I’ve found Better WP Security and Bulletproof Security (same as leejosepho uses)
   to be complimentary security plugins. I use them on every site. I generally add
   the Sucuri Sitecheck Malware Scanner plugin as well. The plugin is free, but 
   you might want to check out their paid service. Highly recommended and regarded
   in the community (though I don’t use it, do as I say, not as I do :).
 * There are other things you’ll want to do, Better WP Security will walk you through
   some of it. Here are a few things I always do.
    1.  Keep WordPress, plugins, and theme(s) up-to-date!
    2.  Make sure admin user doesn’t use ‘admin’ as username.
    3.  Change userid for admin user (it’s usually 1).
    4.  Change the database table prefix.
    5.  Delete unused themes.
    6.  Delete unused plugins.
    7.  Delete wp-admin/install.php after install.
    8.  Update the secret keys in wp-config.php.
    9.  Move wp-config.php up a directory if I can.
    10. Delete the WP readme.
 * A few other plugins I use:
    - Exploit Scanner (manual scan).
    - TAC (Theme Authenticity Checker).
    - Bad Behavior.
    - Block Bad Queries.
    - WordPress Firewall 2.
    - WordPress File Monitor Plus.
    - Ultimate Security Checker (another manual scanner that provides a “score”).
 * I used to use a separate Login Lockdown-type plugin, but that comes built in 
   with Better WP Security (I’d recommend you limit login attempts, regardless of
   which plugin you use).
 * Then, there are more procedural things you can do like enforce strong passwords,
   whitelist IP addresses for admin login (only allow logins from certain IPs, maybe
   even only during certain times), require SSH for logins, etc.
 * A final caveat – I am not a security expert, but I have worked in web development
   for over 10 years, working on some very high traffic sites. I’ve read and follow
   who I consider to be WordPress security experts and have picked up a lot along
   the way.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Can't update anything on the web site](https://wordpress.org/support/topic/cant-update-anything-on-the-web-site/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/cant-update-anything-on-the-web-site/#post-4145214)
 * It sounds like either the theme or a plugin is using its own, older version of
   jQuery. If it is a plugin, you should be able to disable them until you find 
   the culprit. I know people have used jquery-updater successfully. One caveat –
   I’m pretty sure jquery-updater uses jQuery 2, so that may cause issues for some
   browsers (as I recall, jQuery 2 does not support IE 6, 7, & 8).
 * Edit: jquery-updater does install jQuery 2 + jquery-migrate. It does have a provision
   in the plugin file to use jQuery 1.10.2 instead. However, current WP should come
   with 1.10.2 already.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Remove "Registration" link from wp-login page](https://wordpress.org/support/topic/remove-registration-link-from-wp-login-page/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/remove-registration-link-from-wp-login-page/#post-3387962)
 * You might want to check that the register link:
 * /wp-login.php?action=register
 * actually doesn’t work (since you’re just hiding the link). It won’t be hard for
   bots to find the hidden link (they probably already know this one).
 * I’ve used S2 Member before, but I truthfully don’t recall how it works in that
   regard. Seems like there was an “Allow Open Registration” option in the S2 Member
   admin section.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Image Store plugin not working after WP update](https://wordpress.org/support/topic/image-store-plugin-not-working-after-wp-update/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/image-store-plugin-not-working-after-wp-update/#post-4149118)
 * Image Store works on the latest WordPress, you might want to try a few things
   to see if you can get your gallery working.
 * A couple things to check – make sure your plugin is activated and that permalinks
   are set to the way they were before, though I don’t believe either would cause
   a 404. Can you go to the gallery you created in the admin, and the click the “
   View Gallery” button near the top?
 * The plugin creates links for “Cart,” “Image Store” and “Secure Images.” Do those
   links work? I get to my gallery via the “Image Store” link. If you can, is it
   the link on that page that takes you to your gallery that gives you a 404.
 * There are ways to downgrade (either a fresh install of an older version or manually
   downgrading), but I wouldn’t recommend it in this case. I’d give it a go on getting
   the plugin to work first!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form 7] CF7 Not Working After Upgrade](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/#post-4145212)
 * I’ve found WP Super Cache to be the culprit. In my case I had a misconfigured
   WP Super Cache plugin appending an html comment to the end of the JSON data, 
   causing the JSON to be invalid, hence breaking the Ajax and never stopping the
   spinner.
 * I created a new thread on the WP Super Cache plugin forum:
 * [wpcache_broken_message on xhr (Ajax) causing issue with Contact Form 7](http://wordpress.org/support/topic/wpcache_broken_message-on-xhr-ajax-causing-issue-with-contact-form-7)
 * As a final note to the OP (as this may not be the solution for your situation),
   make sure all your plugins and theme(s) are using the WP provided jQuery. Deactivate
   all the plugins other than Contact Form 7 and try a default theme like 2012 or
   2013 and see if that fixes your problem. If so, there is more than likely a plugin/
   theme jQuery conflict.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form 7] CF7 Not Working After Upgrade](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/#post-4145210)
 * Update: It appears to me that it’s not specifically due to the extra content 
   after the closing html tag, but something to do with WP Super Cache using the
   PHP fucntion register_shutdown_function() to call wpcache_broken_message() in
   advanced-cache.php. (which in the end, does add extra content after the closing
   html tag)
 * This is definitely an edge case and may or may not be the cause of your problem.
   All I can say is that it was in my case.
 * If this doesn’t remedy your situation, I can recommend you try one of a few things.
 * 1) See what the error message is (if the spinner won’t go away, then the response
   had an error).
 * In wp-content/plugins/contact-form-7/includes/js/scripts.js, try changing:
 *     ```
       error: function(xhr, status, error, $form) {
           var e = $('<div class="ajax-error"></div>').text(error.m    essage);
           $form.after(e);
       ```
   
 * }
 * to
 *     ```
       error: function(xhr, status, error, $form) {
           alert(error.message);
           var e = $('<div class="ajax-error"></div>').text(error.m    essage);
           $form.after(e);
       ```
   
 * }
 * If you get an error like: “JSON.parse: unexpected non-whitespace character after
   JSON data”
 * then use Firebug (or similar) to take a peek at the response from the Ajax call.
 * In my case, I saw:
 * > {“mailSent”:true,”into”:”#wpcf7-f1994-p1944-o1″,”captcha”:null,”message”:”Your
   > message was sent successfully. Thanks.”}<!– WP Super Cache is installed but
   > broken. The path to wp-cache-phase1.php in wp-content/advanced-cache.php must
   > be fixed! –>
 * which made it obvious that there was extra characters after the JSON.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form 7] CF7 Not Working After Upgrade](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/#post-4145206)
 * I have found the root cause of the problem (in my case). I simply eliminate the
   cause of the problem instead of fixing the plugin, as I’m hoping that the plugin
   author is reading he can update the plugin to deal with what caused the issue.
 * View source on your page and make sure there is absolutely nothing after the 
   closing html tag.
 * This is what was causing my problem (the very end of my html output):
 * `</html><!-- WP Super Cache is installed but broken. The path to wp-cache-phase1.
   php in wp-content/advanced-cache.php must be fixed! -->`
 * Apparently this the commented after the closing html tag is being appended to
   the JSON response, causing an error, which in turn causes the spinner to never
   quit spinning (actually, the element css style for visibility is never updated
   to “hidden”). In my case, we had moved to another server, and the contents of
   wp-content/advanced-cache.php (from WP Super Cache) was causing this extra output.
   I simply uninstalled WP Super Cache, which eliminated the extraneous output to
   my page.
 * So check if there’s any extra output after your closing html tag. You can also
   use Firebug to see the XHR response.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form 7] CF7 Not Working After Upgrade](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/#post-4145204)
 * And this
 * `define ('WPCF7_LOAD_JS', false);`
 * is in your wp-config.php?
 * If so, you might check as wp-config.php can be located in one of two places. 
   Top level of your WordPress install and one directory above that.
 * I put it right above the “happy blogging line”
 *     ```
       .
       .
       .
       /**
       * Contact Form 7 JavaScript causing issues with jQuery and form submission
       */
       define ('WPCF7_LOAD_JS', false);
   
       /* That's all, stop editing! Happy blogging. */
       .
       .
       .
       ```
   
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form 7] CF7 Not Working After Upgrade](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/#post-4145198)
 * You shouldn’t see this in the view source of your page once you’ve made the change
   and refreshed the page:
 *     ```
       <script type='text/javascript'>
       /* <![CDATA[ */
       var _wpcf7 = {"loaderUrl":"http:\/\/example.com\/wp-content\/plugins\/contact-form-7\/images\/ajax-loader.gif","sending":"Sending ...","cached":"1"};
       /* ]]> */
       </script>
       <script type='text/javascript' src='http://example.com/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=3.5.2'></script>
       ```
   
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form 7] CF7 Not Working After Upgrade](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/#post-4145196)
 * Did you do a hard refresh on the page before resending? If you’ve already loaded
   the page, you’ll need to refresh it first since this statement will remove some
   javascript from your rendered page.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [[Contact Form 7] form upload not working on contatc form](https://wordpress.org/support/topic/form-upload-not-working-on-contatc-form/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/form-upload-not-working-on-contatc-form/#post-4147616)
 * I see this div tag wrapped around your error message:
 *     ```
       <div class="wpcf7-response-output wpcf7-display-none wpcf7-mail-sent-ng" style="display: block;">
           Failed to send your message. Please try later or contact the administrator by another method.
       </div>
       ```
   
 * This generally means wp_mail() has failed when attempting to send the email. 
   Have you tried setting WP_DEBUG to TRUE in wp-config.php? That should give you
   additional information.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contact Form 7] CF7 Not Working After Upgrade](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/)
 *  [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/cf7-not-working-after-upgrade/#post-4145175)
 * I’m dealing with the same issue at the moment myself. It’s likely a jQuery conflict
   with another plugin/theme. However, even though I’ve reverted to a default theme(
   I’ve tried 2012 and 2013) and deactivated all other plugins, I’m still having
   the same issue. My current work around is to eliminate the spinner (for now) 
   by adding this to wp-config.php:
 * `define ('WPCF7_LOAD_JS', false);`
 * I’m devoting the weekend to solving this issue, as I’ve yet to find a definitive
   answer.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Admin No Show] Version 1.4.1 Doesn't Work !](https://wordpress.org/support/topic/version-141-doesnt-work/)
 *  Plugin Author [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/version-141-doesnt-work/#post-4062106)
 * Awesome, thank you for the update. And thanks for using my plugin!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Admin No Show] Version 1.4.1 Doesn't Work !](https://wordpress.org/support/topic/version-141-doesnt-work/)
 *  Plugin Author [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/)
 * (@scriptrunner)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/version-141-doesnt-work/#post-4062104)
 * Also, did you do an update or delete the old version first? Deleting the plugin
   will remove the settings from the database. An upgrade will not. The main thing
   is to check the plugin settings page and see if the blacklist boxes you checked
   still are and the redirect is set.

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