Title: samd2020's Replies | WordPress.org

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# samd2020

  [  ](https://wordpress.org/support/users/samd2020/)

 *   [Profile](https://wordpress.org/support/users/samd2020/)
 *   [Topics Started](https://wordpress.org/support/users/samd2020/topics/)
 *   [Replies Created](https://wordpress.org/support/users/samd2020/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/samd2020/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/samd2020/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/samd2020/engagements/)
 *   [Favorites](https://wordpress.org/support/users/samd2020/favorites/)

 Search replies:

## Forum Replies Created

Viewing 10 replies - 1 through 10 (of 10 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[PDF Invoices & Packing Slips for WooCommerce] Document Data not showing after WordPress Update](https://wordpress.org/support/topic/document-data-not-showing-after-wordpress-update/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/document-data-not-showing-after-wordpress-update/#post-16198704)
 * Hi Yordan,
 * Thank you the mbstring extension has been activated and the packing slip is now
   working.
 * Unfortunately the pdf invoice section on the customer order page still isn’t 
   working properly though. Here is how it looks on the page: [https://ibb.co/mB8znm3](https://ibb.co/mB8znm3)
 * Under the plugin settings page general settings when choosing a template (even
   with the simple template), the section to the right still says “Document not 
   available for order #39097, try selecting a different order.”
 * Here is the staus page now: [https://ibb.co/gFjyy0W](https://ibb.co/gFjyy0W)
 * Thanks for your help
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[PDF Invoices & Packing Slips for WooCommerce] Document Data not showing after WordPress Update](https://wordpress.org/support/topic/document-data-not-showing-after-wordpress-update/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/document-data-not-showing-after-wordpress-update/#post-16192724)
 * Hi Yordan, thank you please see this link:
 * [https://ibb.co/HzW5gZz](https://ibb.co/HzW5gZz)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[PDF Invoices & Packing Slips for WooCommerce] Document Data not showing after WordPress Update](https://wordpress.org/support/topic/document-data-not-showing-after-wordpress-update/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/document-data-not-showing-after-wordpress-update/#post-16188143)
 * Also, on the right hand column there is still a “pdf packing slip” option and
   when we click on this it throws the following error:
 *     ```
       Fatal error: Call to undefined function Dompdf\mb_internal_encoding()
       /home/(insert site here)/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Dompdf.php (295)
       #0 /home/(insert site here)/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Dompdf.php(269): Dompdf\Dompdf->setPhpConfig()
       #1 /home/(insert site here)/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-pdf-maker.php(48): Dompdf\Dompdf->__construct(Object(Dompdf\Options))
       #2 /home/(insert site here)/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(799): WPO\WC\PDF_Invoices\PDF_Maker->output()
       #3 /home/(insert site here)/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(864): WPO\WC\PDF_Invoices\Documents\Order_Document->get_pdf()
       #4 /home/(insert site here)/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-main.php(401): WPO\WC\PDF_Invoices\Documents\Order_Document->output_pdf('inline')
       #5 /home/(insert site here)/public_html/wp-includes/class-wp-hook.php(308): WPO\WC\PDF_Invoices\Main->generate_pdf_ajax('')
       #6 /home/(insert site here)/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
       #7 /home/(insert site here)/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
       #8 /home/(insert site here)/public_html/wp-admin/admin-ajax.php(188): do_action('wp_ajax_generat...')
       #9 {main}
       ```
   
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Google Mobile Usability Issue](https://wordpress.org/support/topic/google-mobile-usability-issue-2/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/google-mobile-usability-issue-2/#post-12334761)
 * its ok i found the section causing the problem. thanks
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Google Mobile Usability Issue](https://wordpress.org/support/topic/google-mobile-usability-issue-2/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/google-mobile-usability-issue-2/#post-12334695)
 * Thanks Mark. I am aware of the guidelines but nothing I can find or change is
   fixing the issue. Would you have an idea which elements are causing the problem?
 * Thanks so much
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Problem with overlapping Divs](https://wordpress.org/support/topic/problem-with-overlapping-divs/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-overlapping-divs/#post-12319002)
 * thank you
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Problem with overlapping Divs](https://wordpress.org/support/topic/problem-with-overlapping-divs/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-overlapping-divs/#post-12318979)
 * actually its working in incognito mode on my iphone but not on desktop chrome
   browser incognito. So i guess its working?
 * Thanks again for all of your help!
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Problem with overlapping Divs](https://wordpress.org/support/topic/problem-with-overlapping-divs/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-overlapping-divs/#post-12318962)
 * yes still present in incognito mode 🙁
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Problem with overlapping Divs](https://wordpress.org/support/topic/problem-with-overlapping-divs/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-overlapping-divs/#post-12318897)
 * Thanks ashwin.
 * I added the line .single-product .woo-cat-list {display: none;} (with the word
   body at the front didnt work) to the style.css under [@media](https://wordpress.org/support/users/media/)
   only screen and (max-width:420px)
 * it hides them when i view them on firefox debug console after adding that but
   on google chrome or my iphone itself I can still view them?
    -  This reply was modified 6 years, 5 months ago by [samd2020](https://wordpress.org/support/users/samd2020/).
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Problem with overlapping Divs](https://wordpress.org/support/topic/problem-with-overlapping-divs/)
 *  Thread Starter [samd2020](https://wordpress.org/support/users/samd2020/)
 * (@samd2020)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-overlapping-divs/#post-12318778)
 * Thank you both so much that worked brilliantly.
 * While on that page, is there a way to get
    a) the category accordion box to collapse
   initially; and b) hide the ‘same day dispatch’ and ‘redarc reseller’ boxes on
   mobile but only on product page? I tried display: none for [@media](https://wordpress.org/support/users/media/)
   sections but it removes it from the homepage and other pages as well as the product
   page.
 * Thank you again,
 * Sam

Viewing 10 replies - 1 through 10 (of 10 total)